The importance of shift work: the hospitality sector
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10400.22/18147 |
Resumo: | This study explores the importance of shift work in the organizational context of the hospitality sector. To answer its four research objectives: (1) to identify the degree of satisfaction with the shift work regime; (2) to characterize individual motivations for doing shift work; (3) to understand the impact of shift work on the worker’s physical, mental, social well-being and family environment and (4) to identify the willingness for choosing shift work a survey was developed, published online and it gathered the answers of 153 shift workers in the hospitality sector. The results indicate that the main motivation to work in shifts is related to the requirement of the function itself. The degree of satisfaction of workers doing shift work tends to decrease when they evaluate their satisfaction with the balance between work life and the other dimensions - personal, family, and social life. Most respondents say that if they could choose, they would not work in shifts, considering its negative effects on their physical and mental wellbeing, as well as on their family and social well-being. From the results obtained, we will contribute to the literature on shift work by showing the need for greater organizational support, be it at the level of physical conditions of work or the level of benefits promoting social well-being for this category of workers. |
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The importance of shift work: the hospitality sectorShift workJob satisfactionLabor flexibilityWork-family conflictHospitality sectorThis study explores the importance of shift work in the organizational context of the hospitality sector. To answer its four research objectives: (1) to identify the degree of satisfaction with the shift work regime; (2) to characterize individual motivations for doing shift work; (3) to understand the impact of shift work on the worker’s physical, mental, social well-being and family environment and (4) to identify the willingness for choosing shift work a survey was developed, published online and it gathered the answers of 153 shift workers in the hospitality sector. The results indicate that the main motivation to work in shifts is related to the requirement of the function itself. The degree of satisfaction of workers doing shift work tends to decrease when they evaluate their satisfaction with the balance between work life and the other dimensions - personal, family, and social life. Most respondents say that if they could choose, they would not work in shifts, considering its negative effects on their physical and mental wellbeing, as well as on their family and social well-being. From the results obtained, we will contribute to the literature on shift work by showing the need for greater organizational support, be it at the level of physical conditions of work or the level of benefits promoting social well-being for this category of workers.Universidade de AveiroRepositório Científico do Instituto Politécnico do PortoMartins, DoraAmaro, SofiaSilva, Susana2021-07-21T15:24:24Z20212021-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.22/18147eng10.34624/rtd.v1i36.104872182-1453info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-03-13T13:09:28Zoai:recipp.ipp.pt:10400.22/18147Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T17:37:45.228826Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
The importance of shift work: the hospitality sector |
title |
The importance of shift work: the hospitality sector |
spellingShingle |
The importance of shift work: the hospitality sector Martins, Dora Shift work Job satisfaction Labor flexibility Work-family conflict Hospitality sector |
title_short |
The importance of shift work: the hospitality sector |
title_full |
The importance of shift work: the hospitality sector |
title_fullStr |
The importance of shift work: the hospitality sector |
title_full_unstemmed |
The importance of shift work: the hospitality sector |
title_sort |
The importance of shift work: the hospitality sector |
author |
Martins, Dora |
author_facet |
Martins, Dora Amaro, Sofia Silva, Susana |
author_role |
author |
author2 |
Amaro, Sofia Silva, Susana |
author2_role |
author author |
dc.contributor.none.fl_str_mv |
Repositório Científico do Instituto Politécnico do Porto |
dc.contributor.author.fl_str_mv |
Martins, Dora Amaro, Sofia Silva, Susana |
dc.subject.por.fl_str_mv |
Shift work Job satisfaction Labor flexibility Work-family conflict Hospitality sector |
topic |
Shift work Job satisfaction Labor flexibility Work-family conflict Hospitality sector |
description |
This study explores the importance of shift work in the organizational context of the hospitality sector. To answer its four research objectives: (1) to identify the degree of satisfaction with the shift work regime; (2) to characterize individual motivations for doing shift work; (3) to understand the impact of shift work on the worker’s physical, mental, social well-being and family environment and (4) to identify the willingness for choosing shift work a survey was developed, published online and it gathered the answers of 153 shift workers in the hospitality sector. The results indicate that the main motivation to work in shifts is related to the requirement of the function itself. The degree of satisfaction of workers doing shift work tends to decrease when they evaluate their satisfaction with the balance between work life and the other dimensions - personal, family, and social life. Most respondents say that if they could choose, they would not work in shifts, considering its negative effects on their physical and mental wellbeing, as well as on their family and social well-being. From the results obtained, we will contribute to the literature on shift work by showing the need for greater organizational support, be it at the level of physical conditions of work or the level of benefits promoting social well-being for this category of workers. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-07-21T15:24:24Z 2021 2021-01-01T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10400.22/18147 |
url |
http://hdl.handle.net/10400.22/18147 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.34624/rtd.v1i36.10487 2182-1453 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de Aveiro |
publisher.none.fl_str_mv |
Universidade de Aveiro |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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1799131467299684352 |