Sistemas de Gestão de Destinos e a adoção tecnológica: desafios para as organizações de gestão de destinos

• Autor(a) principal: Martins, Catarina Antónia
• Data de Publicação: 2014
• Outros Autores: Costa, Carlos M. M., Pacheco, Osvaldo Rocha
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://doi.org/10.34624/rtd.v2i21/22.11551

Destination Management Organizations (OGD) has become more prominent in the role of responsible for the development of destinations acting as catalyst and facilitators in the achievement of tourism development. These organizations must act as an intermediary in consolidating the full range of destination products, and distributing it electronically to travel agents, to other players in the travel trade and to consumers. This article aims to present the main existing contributions in the literature about the opportunities and challenges facing OGD in what concerns technology adoption. In addition it discusses the specifics of implementing a Destination Management System as the technological infrastructure for these organizations. The article concludes on the role that OGD must play as intermediaries and the need to add value. If OGD actively join e-business they can add value to consumers but also to tourism suppliers.