Non-intrusive quantification of performance and its relationship to mood

• Autor(a) principal: Carneiro, Davide
• Data de Publicação: 2016
• Outros Autores: Pimenta, André, Neves, José, Novais, Paulo
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.22/9102

The number of jobs that takes place entirely or partially in a computer is nowadays very significant. These workplaces, as many others, often offer the key ingredients for the emergence of stress and the performance drop of its long-term effects: long hours sitting, sustained cognitive effort, pressure from competitiveness, among others. This has a toll on productivity and work quality, with significant costs for both organizations and workers. Moreover, a tired workforce is generally more susceptible to negative feelings and mood, which results in a negative environment. This paper contributes to the current need for the development of non-intrusive methods for monitoring and managing worker performance in real time. We propose a framework that assesses worker performance and a case study in which this approach was validated. We also show the relationship between performance and mood.