Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements

Detalhes bibliográficos
Autor(a) principal: Bosak, Nathalia Prestes
Data de Publicação: 2024
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/163943
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Marketing Intelligence
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spelling Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work ArrangementsRemote Work ArrangementHybrid Work ArrangementFlexible Work ArrangementsSoftware SalesSales PerformanceB2B SalesFuture of WorkEmployee AutonomyJob SatisfactionSDG 8 - Decent work and economic growthSDG 17 - Partnerships for the goalsDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Marketing IntelligenceThe pandemic lockdowns have popularized hybrid and remote work, especially in digital-native firms. This mixed-sequential study focuses on the impact of these flexible work arrangements on software sales. The research aims to understand how employee factors, such as job satisfaction, employee autonomy, and access to support technologies, affect individual performance. It delves into the go-to-market strategies of IT companies. In the qualitative phase, fourteen experts were interviewed about the constructs of the research model. They were questioned about whether these factors could impact performance. In the quantitative phase, a survey collected a total of 611 responses (of which 288 were considered valid) to validate the hypothesis. The results confirm that, when it comes to the commercial arena of software firms, these three factors significantly impact individual performance, with the exception of job satisfaction, which has a negligible impact. Additionally, descriptive and qualitative results emphasize the importance of including work arrangements as a key topic in future discussions about the future of work.Rodrigues, Jorge Manuel CarrolaRUNBosak, Nathalia Prestes2024-02-22T18:03:09Z2024-01-302024-01-30T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/163943TID:203526848enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:49:49Zoai:run.unl.pt:10362/163943Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:59:57.232102Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
title Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
spellingShingle Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
Bosak, Nathalia Prestes
Remote Work Arrangement
Hybrid Work Arrangement
Flexible Work Arrangements
Software Sales
Sales Performance
B2B Sales
Future of Work
Employee Autonomy
Job Satisfaction
SDG 8 - Decent work and economic growth
SDG 17 - Partnerships for the goals
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
title_short Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
title_full Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
title_fullStr Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
title_full_unstemmed Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
title_sort Autonomy, Satisfaction and Tools’ Impact on Software Sales: A Study in the Context of Flexible Work Arrangements
author Bosak, Nathalia Prestes
author_facet Bosak, Nathalia Prestes
author_role author
dc.contributor.none.fl_str_mv Rodrigues, Jorge Manuel Carrola
RUN
dc.contributor.author.fl_str_mv Bosak, Nathalia Prestes
dc.subject.por.fl_str_mv Remote Work Arrangement
Hybrid Work Arrangement
Flexible Work Arrangements
Software Sales
Sales Performance
B2B Sales
Future of Work
Employee Autonomy
Job Satisfaction
SDG 8 - Decent work and economic growth
SDG 17 - Partnerships for the goals
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
topic Remote Work Arrangement
Hybrid Work Arrangement
Flexible Work Arrangements
Software Sales
Sales Performance
B2B Sales
Future of Work
Employee Autonomy
Job Satisfaction
SDG 8 - Decent work and economic growth
SDG 17 - Partnerships for the goals
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
description Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Marketing Intelligence
publishDate 2024
dc.date.none.fl_str_mv 2024-02-22T18:03:09Z
2024-01-30
2024-01-30T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/163943
TID:203526848
url http://hdl.handle.net/10362/163943
identifier_str_mv TID:203526848
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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