Business Process Automation in Financial Services

Detalhes bibliográficos
Autor(a) principal: Selyugina, Anna
Data de Publicação: 2023
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/148918
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling Business Process Automation in Financial ServicesBusiness Process ManagementWorkflow automationRegulatory reportingDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementProcess automation has become the main trend in corporate development strategy. In the competitive finance market, automation of business processes is a necessary step that is required to succeed and brings the most profit in the modern day. This paper illustrates how business process management can help to solve the problem of workflow process automation in the financial industry. The research is conducted by design science research methodology, and the result is presented in the form of a framework. This framework describes the steps of process automation applicable in the financial sector. Each step introduces a new piece of software streamlining a certain aspect of the original workflow. An overview of the existing available solutions will be provided in the paper for the benefit of further researchers and implementers. As a validation of this theory the developed framework is applied to a part of the regulatory reporting process in a European bank. Such application illustrates how the company can benefit from process automation and how software tools presented on the market can help with it.Santos, Vitor Manuel Pereira Duarte dosRUNSelyugina, Anna2023-02-09T15:01:33Z2023-01-242023-01-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/148918TID:203219333enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:30:41Zoai:run.unl.pt:10362/148918Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:53:33.207545Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Business Process Automation in Financial Services
title Business Process Automation in Financial Services
spellingShingle Business Process Automation in Financial Services
Selyugina, Anna
Business Process Management
Workflow automation
Regulatory reporting
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
title_short Business Process Automation in Financial Services
title_full Business Process Automation in Financial Services
title_fullStr Business Process Automation in Financial Services
title_full_unstemmed Business Process Automation in Financial Services
title_sort Business Process Automation in Financial Services
author Selyugina, Anna
author_facet Selyugina, Anna
author_role author
dc.contributor.none.fl_str_mv Santos, Vitor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Selyugina, Anna
dc.subject.por.fl_str_mv Business Process Management
Workflow automation
Regulatory reporting
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
topic Business Process Management
Workflow automation
Regulatory reporting
Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2023
dc.date.none.fl_str_mv 2023-02-09T15:01:33Z
2023-01-24
2023-01-24T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/148918
TID:203219333
url http://hdl.handle.net/10362/148918
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dc.language.iso.fl_str_mv eng
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