Business Process Automation in Financial Services
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10362/148918 |
Resumo: | Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management |
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Business Process Automation in Financial ServicesBusiness Process ManagementWorkflow automationRegulatory reportingDomínio/Área Científica::Ciências Naturais::Ciências da Computação e da InformaçãoDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementProcess automation has become the main trend in corporate development strategy. In the competitive finance market, automation of business processes is a necessary step that is required to succeed and brings the most profit in the modern day. This paper illustrates how business process management can help to solve the problem of workflow process automation in the financial industry. The research is conducted by design science research methodology, and the result is presented in the form of a framework. This framework describes the steps of process automation applicable in the financial sector. Each step introduces a new piece of software streamlining a certain aspect of the original workflow. An overview of the existing available solutions will be provided in the paper for the benefit of further researchers and implementers. As a validation of this theory the developed framework is applied to a part of the regulatory reporting process in a European bank. Such application illustrates how the company can benefit from process automation and how software tools presented on the market can help with it.Santos, Vitor Manuel Pereira Duarte dosRUNSelyugina, Anna2023-02-09T15:01:33Z2023-01-242023-01-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/148918TID:203219333enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:30:41Zoai:run.unl.pt:10362/148918Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:53:33.207545Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Business Process Automation in Financial Services |
title |
Business Process Automation in Financial Services |
spellingShingle |
Business Process Automation in Financial Services Selyugina, Anna Business Process Management Workflow automation Regulatory reporting Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação |
title_short |
Business Process Automation in Financial Services |
title_full |
Business Process Automation in Financial Services |
title_fullStr |
Business Process Automation in Financial Services |
title_full_unstemmed |
Business Process Automation in Financial Services |
title_sort |
Business Process Automation in Financial Services |
author |
Selyugina, Anna |
author_facet |
Selyugina, Anna |
author_role |
author |
dc.contributor.none.fl_str_mv |
Santos, Vitor Manuel Pereira Duarte dos RUN |
dc.contributor.author.fl_str_mv |
Selyugina, Anna |
dc.subject.por.fl_str_mv |
Business Process Management Workflow automation Regulatory reporting Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação |
topic |
Business Process Management Workflow automation Regulatory reporting Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação |
description |
Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-02-09T15:01:33Z 2023-01-24 2023-01-24T00:00:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10362/148918 TID:203219333 |
url |
http://hdl.handle.net/10362/148918 |
identifier_str_mv |
TID:203219333 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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info:eu-repo/semantics/openAccess |
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openAccess |
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application/pdf |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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