Hospitality experiences management in community tourism
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://doi.org/10.34624/rtd.v1i27/28.8385 |
Resumo: | Hospitality refers to activities that seeks to receive and aggregate the other in a given community, based on unwritten rules that take into account principles of ethics and good manners, with the intention of creating or strengthening ties of friendship (Camargo, 2004; Selwyn, 2004). Based on this principle, this study considers the following problematic: How the hospitality experiences management are presented in community tourism? And, therefore, as a general objective, "Identify how the hospitality experiences management are presented in community tourism". This study is a qualitative-exploratory research, based on the use of the bibliography for the construction of the theoretical basis of study. For the practical research, three Brazilian communities were selected based on their act on tourism, located in the states of São Paulo, Ceará and Amazonas, to collect information, whose answers were organized in the form of tables for analysis of tourist services offered based on the hospitality studies. In the end, it was observed that all domains of hospitality activities were present in the activities of community tourism, given the various possibilities of the contact between the tourist and the community daily, as well as with the members of the community. |
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Hospitality experiences management in community tourismGestão das experiências em hospitalidade no turismo comunitárioHospitality refers to activities that seeks to receive and aggregate the other in a given community, based on unwritten rules that take into account principles of ethics and good manners, with the intention of creating or strengthening ties of friendship (Camargo, 2004; Selwyn, 2004). Based on this principle, this study considers the following problematic: How the hospitality experiences management are presented in community tourism? And, therefore, as a general objective, "Identify how the hospitality experiences management are presented in community tourism". This study is a qualitative-exploratory research, based on the use of the bibliography for the construction of the theoretical basis of study. For the practical research, three Brazilian communities were selected based on their act on tourism, located in the states of São Paulo, Ceará and Amazonas, to collect information, whose answers were organized in the form of tables for analysis of tourist services offered based on the hospitality studies. In the end, it was observed that all domains of hospitality activities were present in the activities of community tourism, given the various possibilities of the contact between the tourist and the community daily, as well as with the members of the community.A hospitalidade refere-se às atividades que visam receber e agregar o outro em uma dada comunidade existente, baseada em regras não-escritas que levam em conta princípios da ética e dos bons costumes, valendo-se da intenção de criar ou estreitar laços de amizade (Camargo, 2004; Selwyn, 2004). Baseado neste princípio, este estudo considera a seguinte problemática: De que forma a gestão das experiências relativas à hospitalidade são vivenciadas no turismo comunitário? E, portanto, como objetivo geral, “Identificar de que forma a gestão das experiências relativas à hospitalidade são vivenciadas no turismo comunitário”. Este estudo trata-se de uma pesquisa qualitativa-exploratória, baseada no uso da bibliografia para a construção da fundamentação teórica de estudo. Para a pesquisa prática, selecionouse três comunidades que atuam com a atividade turísticas nos estados brasileiros de São Paulo, Ceará e Amazonas para coleta de informações, cujas respostas foram organizadas em forma de quadros para análise de serviços turísticos oferecidos, sob a luz da teoria da hospitalidade. Ao final, observou-se que todos os domínios das atividades de hospitalidade estão presentes nas atividades de turismo comunitário, dada as diversas possibilidades do contato entre o turista e o cotidiano comunitário, bem como com os membros da comunidade.Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro2017-01-01T00:00:00Zjournal articlejournal articleinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://doi.org/10.34624/rtd.v1i27/28.8385oai:proa.ua.pt:article/8385Journal of Tourism & Development; Vol 1 No 27/28 (2017); 149-158Revista Turismo & Desenvolvimento; vol. 1 n.º 27/28 (2017); 149-1582182-14531645-9261reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPporhttps://proa.ua.pt/index.php/rtd/article/view/8385https://doi.org/10.34624/rtd.v1i27/28.8385https://proa.ua.pt/index.php/rtd/article/view/8385/5937https://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessGuizi, AlanFarias, AnaMarchesini, Renato2022-09-26T10:56:32Zoai:proa.ua.pt:article/8385Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T16:05:21.192385Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Hospitality experiences management in community tourism Gestão das experiências em hospitalidade no turismo comunitário |
title |
Hospitality experiences management in community tourism |
spellingShingle |
Hospitality experiences management in community tourism Guizi, Alan |
title_short |
Hospitality experiences management in community tourism |
title_full |
Hospitality experiences management in community tourism |
title_fullStr |
Hospitality experiences management in community tourism |
title_full_unstemmed |
Hospitality experiences management in community tourism |
title_sort |
Hospitality experiences management in community tourism |
author |
Guizi, Alan |
author_facet |
Guizi, Alan Farias, Ana Marchesini, Renato |
author_role |
author |
author2 |
Farias, Ana Marchesini, Renato |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Guizi, Alan Farias, Ana Marchesini, Renato |
description |
Hospitality refers to activities that seeks to receive and aggregate the other in a given community, based on unwritten rules that take into account principles of ethics and good manners, with the intention of creating or strengthening ties of friendship (Camargo, 2004; Selwyn, 2004). Based on this principle, this study considers the following problematic: How the hospitality experiences management are presented in community tourism? And, therefore, as a general objective, "Identify how the hospitality experiences management are presented in community tourism". This study is a qualitative-exploratory research, based on the use of the bibliography for the construction of the theoretical basis of study. For the practical research, three Brazilian communities were selected based on their act on tourism, located in the states of São Paulo, Ceará and Amazonas, to collect information, whose answers were organized in the form of tables for analysis of tourist services offered based on the hospitality studies. In the end, it was observed that all domains of hospitality activities were present in the activities of community tourism, given the various possibilities of the contact between the tourist and the community daily, as well as with the members of the community. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-01-01T00:00:00Z |
dc.type.driver.fl_str_mv |
journal article journal article info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://doi.org/10.34624/rtd.v1i27/28.8385 oai:proa.ua.pt:article/8385 |
url |
https://doi.org/10.34624/rtd.v1i27/28.8385 |
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oai:proa.ua.pt:article/8385 |
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por |
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https://proa.ua.pt/index.php/rtd/article/view/8385 https://doi.org/10.34624/rtd.v1i27/28.8385 https://proa.ua.pt/index.php/rtd/article/view/8385/5937 |
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https://creativecommons.org/licenses/by/4.0/ info:eu-repo/semantics/openAccess |
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https://creativecommons.org/licenses/by/4.0/ |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
publisher.none.fl_str_mv |
Departamento de Economia, Gestão, Engenharia Industrial e Turismo da Universidade de Aveiro |
dc.source.none.fl_str_mv |
Journal of Tourism & Development; Vol 1 No 27/28 (2017); 149-158 Revista Turismo & Desenvolvimento; vol. 1 n.º 27/28 (2017); 149-158 2182-1453 1645-9261 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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RCAAP |
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RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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