ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations

Detalhes bibliográficos
Autor(a) principal: Almeida, David Ricardo dos Santos Matos Ventura de
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10362/142550
Resumo: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizationsERPHealthcare OrganizationsInformation SystemsDecision Making methodologyDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementOne of the most critical social-economic fields in every society is Healthcare. Healthcare providers are trying to find ways to maximize effectiveness, efficiency and productivity with the minimum resources possible by using Enterprise Resource Planning (ERP) solutions that provide access to real-time data, which can improve the performance of business processes such as customer relationship management, analytics, supply chain management and human resource management. This allows healthcare organizations to focus on their primary mission: to provide patients the right care at the right time. The major problem when adopting an ERP System, possibly leading to total failure of the project, is an inadequate selection of the system. The aim of this work, by using a Design Science Research methodology, is the creation of an artifact for an intelligent choosing process of the best ERP system for different types and settings of healthcare organizations that takes into account their specific needs. A panel of experts in the field of senior management, project management and solution development within the Healthcare Industry were presented with the finalized artifact and interviewed, resulting in the validation of the usefulness and applicability of the proposed artifact to help healthcare organizations to better pick an ERP system fitting their settings and needs, and also proposed future improvements to enhance the artifact’s capabilities.Santos, Vitor Manuel Pereira Duarte dosRUNAlmeida, David Ricardo dos Santos Matos Ventura de2022-07-28T12:55:57Z2022-07-212022-07-21T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/142550TID:203044835enginfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-03-11T05:20:19Zoai:run.unl.pt:10362/142550Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T03:50:23.241867Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
title ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
spellingShingle ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
Almeida, David Ricardo dos Santos Matos Ventura de
ERP
Healthcare Organizations
Information Systems
Decision Making methodology
title_short ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
title_full ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
title_fullStr ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
title_full_unstemmed ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
title_sort ERP’s for the Healthcare Industry - a methodology for smart choosing the best ERP in the market for the specific needs of different types of healthcare organizations
author Almeida, David Ricardo dos Santos Matos Ventura de
author_facet Almeida, David Ricardo dos Santos Matos Ventura de
author_role author
dc.contributor.none.fl_str_mv Santos, Vitor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Almeida, David Ricardo dos Santos Matos Ventura de
dc.subject.por.fl_str_mv ERP
Healthcare Organizations
Information Systems
Decision Making methodology
topic ERP
Healthcare Organizations
Information Systems
Decision Making methodology
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2022
dc.date.none.fl_str_mv 2022-07-28T12:55:57Z
2022-07-21
2022-07-21T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/142550
TID:203044835
url http://hdl.handle.net/10362/142550
identifier_str_mv TID:203044835
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron_str RCAAP
institution RCAAP
reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
repository.mail.fl_str_mv
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