Hyperautomation applied to Human Resources Processes

• Autor(a) principal: Pinho, Nuno Miguel Silva
• Data de Publicação: 2023
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.22/23991
• topic: Hyperautomation; Human Resources; Business Process Management; Robotic Process Automation; Optical Character Recognition; Digital Signature; Domínio/Área Científica::Engenharia e Tecnologia

The goal of this master thesis is to utilize hyperautomation tools to design and implement solutions for two specific Human Resources processes: New Employee Admission and New Recruitment Needs. The objective is to create solutions that are readily adaptable to differ ent clients with minimal modifications necessary, while also maintaining a level of flexibility that permits for further customization to suit the specific needs and requirements of in dividual organizations. The ultimate goal is to improve the efficiency of the processes in question. The processes to be developed have already been created for a specific customer by the au thor while working at Roboyo, a company that specializes in Intelligent Process Automation (IPA). However, due to their high complexity, they cannot be easily replicated or imple mented for other clients. Therefore, the author aims to create solutions that are easily deployable into multiple customers, with minimal changes required. This will allow Roboyo to save time and resources, having a competitive advantage in the market, as they will be able to quickly and easily adapt to the needs of different customers The proposed solutions involve the integration and application of several advanced technologies, including Robotic Robotic Process Automation (RPA) to automate repetitive tasks and processes, Business Process Management (BPM) to optimize and streamline organizational operations,Optical Character Recognition (OCR) technology to extract and process written information, and Digital Signature technology to authenticate and secure electronic documents.