Process redesign as a key strategy for service innovation: a case in a consulting company

Detalhes bibliográficos
Autor(a) principal: Érica Melo Araújo
Data de Publicação: 2020
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: https://hdl.handle.net/10216/132646
Resumo: Research in the scope of service innovation through the analysis and subsequent redesign of a key process of an internationalization consulting company, in order to offer services with greater added value, meeting the needs of customers and increasing the company's internal operational efficiency.
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spelling Process redesign as a key strategy for service innovation: a case in a consulting companyOutras ciências da engenharia e tecnologiasOther engineering and technologiesResearch in the scope of service innovation through the analysis and subsequent redesign of a key process of an internationalization consulting company, in order to offer services with greater added value, meeting the needs of customers and increasing the company's internal operational efficiency.2020-07-242020-07-24T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/10216/132646TID:202590038engÉrica Melo Araújoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-29T12:41:45Zoai:repositorio-aberto.up.pt:10216/132646Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T23:24:57.643978Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Process redesign as a key strategy for service innovation: a case in a consulting company
title Process redesign as a key strategy for service innovation: a case in a consulting company
spellingShingle Process redesign as a key strategy for service innovation: a case in a consulting company
Érica Melo Araújo
Outras ciências da engenharia e tecnologias
Other engineering and technologies
title_short Process redesign as a key strategy for service innovation: a case in a consulting company
title_full Process redesign as a key strategy for service innovation: a case in a consulting company
title_fullStr Process redesign as a key strategy for service innovation: a case in a consulting company
title_full_unstemmed Process redesign as a key strategy for service innovation: a case in a consulting company
title_sort Process redesign as a key strategy for service innovation: a case in a consulting company
author Érica Melo Araújo
author_facet Érica Melo Araújo
author_role author
dc.contributor.author.fl_str_mv Érica Melo Araújo
dc.subject.por.fl_str_mv Outras ciências da engenharia e tecnologias
Other engineering and technologies
topic Outras ciências da engenharia e tecnologias
Other engineering and technologies
description Research in the scope of service innovation through the analysis and subsequent redesign of a key process of an internationalization consulting company, in order to offer services with greater added value, meeting the needs of customers and increasing the company's internal operational efficiency.
publishDate 2020
dc.date.none.fl_str_mv 2020-07-24
2020-07-24T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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status_str publishedVersion
dc.identifier.uri.fl_str_mv https://hdl.handle.net/10216/132646
TID:202590038
url https://hdl.handle.net/10216/132646
identifier_str_mv TID:202590038
dc.language.iso.fl_str_mv eng
language eng
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instacron:RCAAP
instname_str Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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