Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/11144/6342 |
Resumo: | Events occurring in hospital emergency services tend to be of a chaotic and complex nature, giving rise to unique challenges, mainly in the fields of finance management, equipment, workloads and human resources. The research here presented addresses the issue, first by determining the top ten problems and challenges facing the Emergency Service of the University Hospital of Algarve in Faro and second by underlining perceptions and associated levels of importance attributed by an in-house group of specialists that assist on the unit's management process. Data was collected in two phases a) a brainstorming exercise with work-shift leaders for generation of opinions and ideas regarding the evaluation of the top ten problems; b) presentation of the top ten issues to a panel of experts who, on an individual basis, classified, categorized and ranked them. Collected data was of a multidimensional nature and it was later analysed using an innovative three-way technique, the DISTATIS method (Abdi et al., 2005; Abdi et al., 2007). In our evaluation of the expert responses, we highlighted experts whose options were characterized by similarities and differences and others with stable and unstable opinions. Final results provided information on opposition and coherence among the experts, identifying common themes and problems relevant to the organization's management and decision processes. |
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Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and ChallengesDISTATISSorting TaskHealth ManagementEmergency ServicesEvents occurring in hospital emergency services tend to be of a chaotic and complex nature, giving rise to unique challenges, mainly in the fields of finance management, equipment, workloads and human resources. The research here presented addresses the issue, first by determining the top ten problems and challenges facing the Emergency Service of the University Hospital of Algarve in Faro and second by underlining perceptions and associated levels of importance attributed by an in-house group of specialists that assist on the unit's management process. Data was collected in two phases a) a brainstorming exercise with work-shift leaders for generation of opinions and ideas regarding the evaluation of the top ten problems; b) presentation of the top ten issues to a panel of experts who, on an individual basis, classified, categorized and ranked them. Collected data was of a multidimensional nature and it was later analysed using an innovative three-way technique, the DISTATIS method (Abdi et al., 2005; Abdi et al., 2007). In our evaluation of the expert responses, we highlighted experts whose options were characterized by similarities and differences and others with stable and unstable opinions. Final results provided information on opposition and coherence among the experts, identifying common themes and problems relevant to the organization's management and decision processes.2023-04-21T15:22:00Z2019-01-01T00:00:00Z2019info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/11144/6342eng2183-3060Santos, António DuarteSilva, Nelson Tavares daCastela, GuilhermePereira, Aldainfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-11T02:27:28Zoai:repositorio.ual.pt:11144/6342Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:35:36.864446Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
title |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
spellingShingle |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges Santos, António Duarte DISTATIS Sorting Task Health Management Emergency Services |
title_short |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
title_full |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
title_fullStr |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
title_full_unstemmed |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
title_sort |
Emergency Service of the University Hospital of Algarve in Faro: A Contribution of the DISTATIS Method to Classify and Prioritize its Main Issues and Challenges |
author |
Santos, António Duarte |
author_facet |
Santos, António Duarte Silva, Nelson Tavares da Castela, Guilherme Pereira, Alda |
author_role |
author |
author2 |
Silva, Nelson Tavares da Castela, Guilherme Pereira, Alda |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Santos, António Duarte Silva, Nelson Tavares da Castela, Guilherme Pereira, Alda |
dc.subject.por.fl_str_mv |
DISTATIS Sorting Task Health Management Emergency Services |
topic |
DISTATIS Sorting Task Health Management Emergency Services |
description |
Events occurring in hospital emergency services tend to be of a chaotic and complex nature, giving rise to unique challenges, mainly in the fields of finance management, equipment, workloads and human resources. The research here presented addresses the issue, first by determining the top ten problems and challenges facing the Emergency Service of the University Hospital of Algarve in Faro and second by underlining perceptions and associated levels of importance attributed by an in-house group of specialists that assist on the unit's management process. Data was collected in two phases a) a brainstorming exercise with work-shift leaders for generation of opinions and ideas regarding the evaluation of the top ten problems; b) presentation of the top ten issues to a panel of experts who, on an individual basis, classified, categorized and ranked them. Collected data was of a multidimensional nature and it was later analysed using an innovative three-way technique, the DISTATIS method (Abdi et al., 2005; Abdi et al., 2007). In our evaluation of the expert responses, we highlighted experts whose options were characterized by similarities and differences and others with stable and unstable opinions. Final results provided information on opposition and coherence among the experts, identifying common themes and problems relevant to the organization's management and decision processes. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-01-01T00:00:00Z 2019 2023-04-21T15:22:00Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/11144/6342 |
url |
http://hdl.handle.net/11144/6342 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
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2183-3060 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
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openAccess |
dc.format.none.fl_str_mv |
application/pdf |
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reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
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