Job satisfaction of nurses: a scoping review

• Autor(a) principal: Neves Silva, Cláudia
• Data de Publicação: 2018
• Outros Autores: Santos Potra, Teresa
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: https://doi.org/10.56732/pensarenf.v21i2.138
• topic: nurses; primary health care; hospital care; long-term care; job satisfaction; scoping review; enfermeiros; cuidados de saúde primários; cuidados hospitalares; cuidados continuados integrados; satisfação profissional; revisão scoping

Background: The professional activity of nurses can induce different levels of job satisfaction. Professional satisfaction is a dimension of organizational behaviour and has been widely studied in order to identify what are their predictors and its consequences. This knowledge is relevant for health organizations, namely, in terms of their influence in the various organizational variables, as it allows the nurse manager to outline strategies to improve and / or maintain, in order to control their results. Objective: To explore and map the nurses’ job satisfaction in the several contexts of nursing care. Search Strategy: A scoping review was conducted using the methodology proposed by Joanna Briggs Institute. The research included original research articles, published between 2013 and 2016, in the English, Portuguese and Spanish languages produced with nurses in different health care contexts. Results: We obtained 165 articles and analysed 32 studies that met the inclusion criteria. The obtained data were analysed according the contexts of care. Conclusions: In all contexts of care the work environment has a preponderant influence on nurses' job satisfaction. The professional satisfaction has influence on other important organizational variables, such as: organizational commitment, professional performance, intention to leave (from present job or profession), turnover, stress, burnout, work-family conflict, and quality of care. The factors of the work environment perceived with greater relation with the job satisfaction are the structural support and the management practices. Nursing managers have a very important role in establishing strategies that can improve the work environment and induce job satisfaction.