Organizational culture: toxic organizational environment and benefits of the application of the psychological safety concept at the workplace

• Autor(a) principal: Carneiro, Sandra Daniela Brito
• Data de Publicação: 2023
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10400.22/25010
• topic: Toxicity; Phychological safety; Assumptions; Leadership; Toxicidade; Pressupostos; Segurança psicológica; Liderança; Gestão

The present study experimentally researches the characteristics of toxic cultures and the proper way to detox organizations giving special emphasis to the application of the psychological safety concept at the workplace by studying its benefits. To reach that level of empirical investigation and analysis, concepts such as organizational culture, its dynamics, as well as their different tangible and intangible levels needed to be explored. These concepts are inherently connected to toxicity lived at the workplace because to work on a company detox, it is necessary to study any company’s visible layers, as well as its most deepest layers of assumptions that form its cultural DNA. Besides, other studies where toxicity was debated as a current problem in many companies were explored with the main objective to compare what have been discovered with what the interviewees from this research reported to have lived in their organizational context. The ultimate objective of this dissertation was to compare the perspective of both employees and managers on the mentioned topics, giving contours to other related questions within the theme, as a way to contribute to the measures and strategies that can help mitigate toxicity in the corporative world. Both involved groups present similarities in many circumnstances but always with different visions in mind, whereas employees are more focused on preserving their own individuality, managers observe this same individuality as a beneficial contribution not only to the personal growth of the employee, but also for the economic growth of the company itself.