Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige

Detalhes bibliográficos
Autor(a) principal: Gaudêncio, Pedro
Data de Publicação: 2019
Outros Autores: Coelho, Arnaldo, Ribeiro, Neuza
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
Texto Completo: http://hdl.handle.net/10400.8/3870
Resumo: The study aims to show how organisational corporate social responsibility (CSR) can influence workers’ attitudes, especially in terms of innovative behaviour (IB). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of organisational trust (OT), affective commitment (AC) and happiness (HAP), and the moderating role of perceived external prestige (PEP). The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. The findings show that perceptions of CSR predict IB through a social exchange process which involves the mediating role of OT, AC and HAP and the moderating process of PEP. They suggest that managers should implement CSR practices because these can contribute towards fostering IB, but that they should also invest in communication and in the process of upgrading corporate image. This study enriches the existing knowledge about social exchange relationships in organisational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organisational outcomes, by analysing CSR practices from a holistic stakeholder perspective.
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spelling Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestigeCorporate social responsibilityAffective commitmentHappinessPerceived external prestigeSocial exchangeTrustThe study aims to show how organisational corporate social responsibility (CSR) can influence workers’ attitudes, especially in terms of innovative behaviour (IB). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of organisational trust (OT), affective commitment (AC) and happiness (HAP), and the moderating role of perceived external prestige (PEP). The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. The findings show that perceptions of CSR predict IB through a social exchange process which involves the mediating role of OT, AC and HAP and the moderating process of PEP. They suggest that managers should implement CSR practices because these can contribute towards fostering IB, but that they should also invest in communication and in the process of upgrading corporate image. This study enriches the existing knowledge about social exchange relationships in organisational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organisational outcomes, by analysing CSR practices from a holistic stakeholder perspective.IC-OnlineGaudêncio, PedroCoelho, ArnaldoRibeiro, Neuza2020-04-01T00:30:18Z2019-032019-03-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10400.8/3870eng10.1504/WREMSD.2019.10019898info:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2024-01-17T15:48:06Zoai:iconline.ipleiria.pt:10400.8/3870Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T01:47:53.149287Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse
dc.title.none.fl_str_mv Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
title Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
spellingShingle Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
Gaudêncio, Pedro
Corporate social responsibility
Affective commitment
Happiness
Perceived external prestige
Social exchange
Trust
title_short Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
title_full Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
title_fullStr Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
title_full_unstemmed Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
title_sort Impact of CSR perceptions on workers’ innovative behaviour: exploring the social exchange process and the role of perceived external prestige
author Gaudêncio, Pedro
author_facet Gaudêncio, Pedro
Coelho, Arnaldo
Ribeiro, Neuza
author_role author
author2 Coelho, Arnaldo
Ribeiro, Neuza
author2_role author
author
dc.contributor.none.fl_str_mv IC-Online
dc.contributor.author.fl_str_mv Gaudêncio, Pedro
Coelho, Arnaldo
Ribeiro, Neuza
dc.subject.por.fl_str_mv Corporate social responsibility
Affective commitment
Happiness
Perceived external prestige
Social exchange
Trust
topic Corporate social responsibility
Affective commitment
Happiness
Perceived external prestige
Social exchange
Trust
description The study aims to show how organisational corporate social responsibility (CSR) can influence workers’ attitudes, especially in terms of innovative behaviour (IB). A second aim is to explore the social exchange process that may underlie this relationship, by examining the mediating role of organisational trust (OT), affective commitment (AC) and happiness (HAP), and the moderating role of perceived external prestige (PEP). The authors employ structural equation modelling based on survey data obtained from 315 Portuguese individuals. The findings show that perceptions of CSR predict IB through a social exchange process which involves the mediating role of OT, AC and HAP and the moderating process of PEP. They suggest that managers should implement CSR practices because these can contribute towards fostering IB, but that they should also invest in communication and in the process of upgrading corporate image. This study enriches the existing knowledge about social exchange relationships in organisational contexts, and responds to the need to understand underlying mechanisms linking CSR with workers’ organisational outcomes, by analysing CSR practices from a holistic stakeholder perspective.
publishDate 2019
dc.date.none.fl_str_mv 2019-03
2019-03-01T00:00:00Z
2020-04-01T00:30:18Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.8/3870
url http://hdl.handle.net/10400.8/3870
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1504/WREMSD.2019.10019898
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dc.source.none.fl_str_mv reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
instacron:RCAAP
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reponame_str Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
collection Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
repository.name.fl_str_mv Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação
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