Organizational culture in management consulting firms

• Autor(a) principal: Rodrigues, João Pedro Mestre de Silvestre
• Data de Publicação: 2019
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/21378
• topic: Human resources management; Managemet consulting; Cultura organizacional -- Organizational culture; Gestão de recursos humanos; Consultoria de gestão

Organizational culture assumes a fundamental part in the life of every organization. The development of human resources management and its increasingly strategic role have shown the importance of organizational culture and its effects in multiple aspects of organizations. With the complexity and competitivity associated with the rapid changes of today’s labour market, such importance becomes more determinant to the success of organizations. Organizational culture is a very abstract and broad concept that aims to explain why things are done in a certain way inside organizations. Most workers simply follow the way things are done without ever questioning or even realising the underlying implications and factors that motivate the organizational culture of their own organization. When reflecting about organizational culture one realises that the factors that influence and compose organizational culture are different from organization to organization and from sector to sector, and while several models exist all of them are very generalist. Therefore, the present investigation aims to understand what are the main factors that influence and compose the organizational culture of management consulting firms and to develop an adequate model for such companies. This investigation is based on data from 15 interviews and 107 questionnaires responded by consultants with a variety of ages, positions, seniorities, from management consulting organizations, operating in Lisbon, with several different intervention areas and that offer different types of consulting. The results and conclusions comprise information concerning the main factors behind the organizational culture in management consulting firms.