Developing and validating process-aware GUIs in an industrial setting

• Autor(a) principal: Moura, Pedro Miguel Estrela de
• Data de Publicação: 2022
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10362/151100
• topic: Classic Car documentation; Auto Repair Shop Software; Business Process; BPMN; DMN; Internet of Things; Domínio/Área Científica::Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática

With classic cars being worth hundreds of thousands to even millions of euros, it is a deal of great importance that any restoration processes that these vehicles go through are following national and international regulations. Certification of the authenticity of restored cars plays a major role in this context. There is also a need to keep their owners informed about the process remotely, especially since these cars are often sent overseas to be repaired. This research is about assessing how monitoring the progress of classic cars’ restora- tion processes can be helpful for involved stakeholders: plant shop managers, certifica- tion bodies, and classic car owners. For that purpose, we developed a process monitoring platform that combines data gathered from plant shop sensors with input provided by a plant shop manager using a process-aware graphical user interface (GUI). The under- lying process is compliant with the best practices expressed in FIVA’s Charter of Turin and any evidence generated can be attached to its tasks to facilitate certification. After the process ends, an automatically generated PDF file that contains a summary of the process and the evidence attached to it can be downloaded. Last, but not least, a plat- form was developed where video-conference sessions with remotely controlled cameras can be performed to allow car owners to witness and record important milestones in the restoration/preservation process. This work allows for workshops using the developed system to show their quality and that the best practices identified by FIVA are followed. For this reason, it has gathered a lot of interest from several parties invested in the industry, including several national classic car workshops. If our system becomes widespread, it could not only distinguish the best workshops but also differentiate the country’s industry from others worldwide. It can also become a fundamental tool for the analysis performed by classic car certification companies in their tasks.