How corporate social responsibility influences individual performance

• Autor(a) principal: Xavier, Carlos Eduardo Moreira da Costa
• Data de Publicação: 2021
• Tipo de documento: Dissertação
• Idioma: eng
• Título da fonte: Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)
• Texto Completo: http://hdl.handle.net/10071/24297
• topic: Responsabilidade social das empresas -- Corporate social responsibility; Individual performance; Affective commitment; Perceived organizational support; Performance individual; Compromisso afetivo; Perceção de suporte organizacional

In a world of constant changes where everything evolves rapidly, the business world is not exception, and organizations need to focus not only on profit, but in their environment and their most important asset, their human resources. With the younger generation a new perspective of work life has emerged and the concept of staying in the same company for the rest of the life does not exist anymore. In the new reality having the profit as the only objective of a company is not acceptable. Following this new perspective, the main objective of this work was to understand the relationship between the perceived corporate social responsibility (CSR) and the individual performance. The role of affective commitment and perceived organizational support as potential mediators of this relationship was examined. A sample of 190 employees from different organizations has completed an online survey including validated measures of all constructs. Findings reveal that economic CSR dimension has a significant direct influence on individual performance. Also, evidence was found that CSR towards employees affect individual performance with the mediation of perceived organizational support. About the CSR towards community and environment, although it is a common topic that has global attention, it was not found empirical evidence that would influence individual performance. The results indicate that companies should invest on CSR practices and policies, since they would also benefit from it in terms of employees’ results.