Development of a web information system to evaluate maintenance service providers in an automotive industry

Detalhes bibliográficos
Autor(a) principal: Guerrero Posadas , Martín
Data de Publicação: 2022
Outros Autores: Silva y Rodríguez García, Beatriz Eugenia, Valdez Martínez, Ludy Magnolia, Martínez Rodríguez, Myriam Araceli
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Sapienza (Curitiba)
Texto Completo: https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/200
Resumo: The purpose of this work was to develop a web system to evaluate maintenance service providers in an efficient and effective way. In the first part of the investigation, the specification of requirements was carried out, for which it was necessary to design and validate the instruments to evaluate suppliers, in addition, the business process model and use case diagrams were elaborated. Managers from the departments involved, as well as their collaborators, participated in the first part. In the second part corresponding to the development of the web application, it was necessary to carry out: (a) the architecture of the system, (b) the class diagram, (c) the design of the database and (d) the programming of the system. As a result, a reliable, effective, efficient and objective web system was developed to evaluate the performance of maintenance service providers.
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spelling Development of a web information system to evaluate maintenance service providers in an automotive industryDesarrollo de un sistema de información web para evaluar proveedores de servicios de mantenimiento en una industria del ramo automotrizDesenvolvimento de um sistema de informação web para avaliação de prestadores de serviços de manutenção em uma indústria automotivaSupplier EvaluationEvaluation of maintenance servicesDevelopment of web systemsSystems modelingEvaluación de proveedoresEvaluación de servicios de mantenimientoDesarrollo de sistemas webModelado de sistemasThe purpose of this work was to develop a web system to evaluate maintenance service providers in an efficient and effective way. In the first part of the investigation, the specification of requirements was carried out, for which it was necessary to design and validate the instruments to evaluate suppliers, in addition, the business process model and use case diagrams were elaborated. Managers from the departments involved, as well as their collaborators, participated in the first part. In the second part corresponding to the development of the web application, it was necessary to carry out: (a) the architecture of the system, (b) the class diagram, (c) the design of the database and (d) the programming of the system. As a result, a reliable, effective, efficient and objective web system was developed to evaluate the performance of maintenance service providers.El objetivo del presente trabajo fue desarrollar un sistema web para evaluar a los proveedores de servicios de mantenimiento de una manera eficaz y efectiva. En la primera parte de la investigación se llevó a cabo la especificación de requerimientos, para lo cual fue necesario diseñar y validar los instrumentos para evaluar a los proveedores, además, se elaboró el modelo de procesos del negocio y los diagramas de casos de uso. Para lo anterior se contó con la participaron de los gerentes de los departamentos involucrados, así como sus colaboradores. En la segunda parte correspondiente al desarrollo de la aplicación web fue necesario realizar: (a) la arquitectura del sistema, (b) el diagrama de clases, (c) el diseño de la base de datos y (d) la programación del sistema. Como resultado se obtuvo un sistema web confiable, eficaz, eficiente y objetivo para evaluar el desempeño de los proveedores de servicios de mantenimiento.O objetivo deste trabalho foi desenvolver um sistema web para avaliar prestadores de serviços de manutenção de forma eficiente e eficaz. Na primeira parte da investigação foi realizada a especificação de requisitos, para a qual foi necessário desenhar e validar os instrumentos de avaliação dos fornecedores, além disso, foram desenvolvidos o modelo de processos de negócio e diagramas de casos de uso. Para isso, participaram os gestores dos departamentos envolvidos, bem como seus colaboradores. Na segunda parte correspondente ao desenvolvimento da aplicação web, foi necessário realizar: (a) a arquitetura do sistema, (b) o diagrama de classes, (c) o desenho da base de dados e (d) a programação do sistema. Como resultado, obteve-se um sistema web confiável, eficaz, eficiente e objetivo para avaliar o desempenho dos prestadores de serviços de manutenção.Sapienza Grupo Editorial2022-02-14info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/20010.51798/sijis.v3i1.200Sapienza: International Journal of Interdisciplinary Studies; Vol. 3 No. 1 (2022): Interdisciplinary studies and essays: Free subject; 298-311Sapienza: International Journal of Interdisciplinary Studies; Vol. 3 Núm. 1 (2022): Estudios y ensayos interdisciplinarios: Temática libre; 298-311Sapienza: International Journal of Interdisciplinary Studies; v. 3 n. 1 (2022): Estudos e ensaios interdisciplinares: Tema livre; 298-3112675-978010.51798/sijis.v3i1reponame:Sapienza (Curitiba)instname:Sapienza Grupo Editorialinstacron:SAPIENZAspahttps://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/200/110Copyright (c) 2022 Martín Guerrero Posadas , Beatriz Eugenia Silva y Rodríguez García, Ludy Magnolia Valdez Martínez, Myriam Araceli Martínez Rodríguezhttps://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessGuerrero Posadas , MartínSilva y Rodríguez García, Beatriz EugeniaValdez Martínez, Ludy MagnoliaMartínez Rodríguez, Myriam Araceli2022-12-26T21:31:43Zoai:ojs2.journals.sapienzaeditorial.com:article/200Revistahttps://journals.sapienzaeditorial.com/index.php/SIJISPRIhttps://journals.sapienzaeditorial.com/index.php/SIJIS/oaieditor@sapienzaeditorial.com2675-97802675-9780opendoar:2023-01-12T16:42:50.579335Sapienza (Curitiba) - Sapienza Grupo Editorialfalse
dc.title.none.fl_str_mv Development of a web information system to evaluate maintenance service providers in an automotive industry
Desarrollo de un sistema de información web para evaluar proveedores de servicios de mantenimiento en una industria del ramo automotriz
Desenvolvimento de um sistema de informação web para avaliação de prestadores de serviços de manutenção em uma indústria automotiva
title Development of a web information system to evaluate maintenance service providers in an automotive industry
spellingShingle Development of a web information system to evaluate maintenance service providers in an automotive industry
Guerrero Posadas , Martín
Supplier Evaluation
Evaluation of maintenance services
Development of web systems
Systems modeling
Evaluación de proveedores
Evaluación de servicios de mantenimiento
Desarrollo de sistemas web
Modelado de sistemas
title_short Development of a web information system to evaluate maintenance service providers in an automotive industry
title_full Development of a web information system to evaluate maintenance service providers in an automotive industry
title_fullStr Development of a web information system to evaluate maintenance service providers in an automotive industry
title_full_unstemmed Development of a web information system to evaluate maintenance service providers in an automotive industry
title_sort Development of a web information system to evaluate maintenance service providers in an automotive industry
author Guerrero Posadas , Martín
author_facet Guerrero Posadas , Martín
Silva y Rodríguez García, Beatriz Eugenia
Valdez Martínez, Ludy Magnolia
Martínez Rodríguez, Myriam Araceli
author_role author
author2 Silva y Rodríguez García, Beatriz Eugenia
Valdez Martínez, Ludy Magnolia
Martínez Rodríguez, Myriam Araceli
author2_role author
author
author
dc.contributor.author.fl_str_mv Guerrero Posadas , Martín
Silva y Rodríguez García, Beatriz Eugenia
Valdez Martínez, Ludy Magnolia
Martínez Rodríguez, Myriam Araceli
dc.subject.por.fl_str_mv Supplier Evaluation
Evaluation of maintenance services
Development of web systems
Systems modeling
Evaluación de proveedores
Evaluación de servicios de mantenimiento
Desarrollo de sistemas web
Modelado de sistemas
topic Supplier Evaluation
Evaluation of maintenance services
Development of web systems
Systems modeling
Evaluación de proveedores
Evaluación de servicios de mantenimiento
Desarrollo de sistemas web
Modelado de sistemas
description The purpose of this work was to develop a web system to evaluate maintenance service providers in an efficient and effective way. In the first part of the investigation, the specification of requirements was carried out, for which it was necessary to design and validate the instruments to evaluate suppliers, in addition, the business process model and use case diagrams were elaborated. Managers from the departments involved, as well as their collaborators, participated in the first part. In the second part corresponding to the development of the web application, it was necessary to carry out: (a) the architecture of the system, (b) the class diagram, (c) the design of the database and (d) the programming of the system. As a result, a reliable, effective, efficient and objective web system was developed to evaluate the performance of maintenance service providers.
publishDate 2022
dc.date.none.fl_str_mv 2022-02-14
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/200
10.51798/sijis.v3i1.200
url https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/200
identifier_str_mv 10.51798/sijis.v3i1.200
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/200/110
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Sapienza Grupo Editorial
publisher.none.fl_str_mv Sapienza Grupo Editorial
dc.source.none.fl_str_mv Sapienza: International Journal of Interdisciplinary Studies; Vol. 3 No. 1 (2022): Interdisciplinary studies and essays: Free subject; 298-311
Sapienza: International Journal of Interdisciplinary Studies; Vol. 3 Núm. 1 (2022): Estudios y ensayos interdisciplinarios: Temática libre; 298-311
Sapienza: International Journal of Interdisciplinary Studies; v. 3 n. 1 (2022): Estudos e ensaios interdisciplinares: Tema livre; 298-311
2675-9780
10.51798/sijis.v3i1
reponame:Sapienza (Curitiba)
instname:Sapienza Grupo Editorial
instacron:SAPIENZA
instname_str Sapienza Grupo Editorial
instacron_str SAPIENZA
institution SAPIENZA
reponame_str Sapienza (Curitiba)
collection Sapienza (Curitiba)
repository.name.fl_str_mv Sapienza (Curitiba) - Sapienza Grupo Editorial
repository.mail.fl_str_mv editor@sapienzaeditorial.com
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