Information and communication management in public hospitals: a literature review

Detalhes bibliográficos
Autor(a) principal: Santellán Pinedo, Karla Andrea
Data de Publicação: 2021
Outros Autores: Palomino Alvarado, Gabriela del Pilar, Vargas Guzmán, Franz Jhonn
Tipo de documento: Artigo
Idioma: spa
Título da fonte: Sapienza (Curitiba)
Texto Completo: https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/78
Resumo: The objective of the research was to know the fundamental pillars for the management of information and communication in public hospitals, which was developed through the method of bibliographic review of various scientific articles in Spanish, English and Portuguese, taking as a criterion the selection of studies with no more than five years old; which are available in the database as Dialnet, SciELO, PubMed, ResearchGate and Redalyc. Process that consisted of carrying out an analysis of coherence and similarity of content, obtaining as results that the 30 articles studied. As evidence of this, it has been possible to identify four main axes, such as communication tools, in addition to communication strategies, communication characteristics to keep records safe, last but not least the axis called digital skills. Managing to conclude that the management of information and communication presents various fundamental characteristics for the development of hospital procedures, therefore, they are characterized by being useful, easy, safe and reliable.
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spelling Information and communication management in public hospitals: a literature reviewGestión de la información y comunicación en hospitales públicos: una revisión de literaturaGestão da informação e comunicação em hospitais públicos: uma revisão da literaturaGestãocomunicaçãohospitais públicosManagementcommunicationpublic hospitalsGestióncomunicaciónhospitales públicosThe objective of the research was to know the fundamental pillars for the management of information and communication in public hospitals, which was developed through the method of bibliographic review of various scientific articles in Spanish, English and Portuguese, taking as a criterion the selection of studies with no more than five years old; which are available in the database as Dialnet, SciELO, PubMed, ResearchGate and Redalyc. Process that consisted of carrying out an analysis of coherence and similarity of content, obtaining as results that the 30 articles studied. As evidence of this, it has been possible to identify four main axes, such as communication tools, in addition to communication strategies, communication characteristics to keep records safe, last but not least the axis called digital skills. Managing to conclude that the management of information and communication presents various fundamental characteristics for the development of hospital procedures, therefore, they are characterized by being useful, easy, safe and reliable.La investigación tuvo como objetivo conocer los pilares fundamentales para la gestión de la información y comunicación en hospitales públicos, la cual se desarrolló mediante el método de revisión bibliográfica de diversos artículos científicos en español, inglés y portugués, tomando como criterio la selección de estudios con antigüedad no mayor a cinco años; las cuales se encuentran disponibles en la base de datos como Dialnet, SciELO, PubMed, ResearchGate y Redalyc. Proceso que consistió en realizar un análisis de coherencia y similitud de contenido, logrando obtener como resultados que los 30 articulo estudiados. Como evidencia de ello, se ha logrado identificar cuatro ejes principales, como son las herramientas de comunicación, además de las estrategias de comunicación, las características de comunicación para mantener los registros seguros, por último, y no menos importante el eje denominado competencias digitales. Logrando concluir que, la gestión de la información y comunicación presenta diversas características fundamentales para el desarrollo de los procedimientos hospitalarios, por tanto, se caracterizan por ser utilices, fáciles, seguros y confiables.O objetivo da pesquisa foi conhecer os pilares fundamentais para a gestão da informação e comunicação em hospitais públicos, a qual foi desenvolvida através do método de revisão bibliográfica de diversos artigos científicos em espanhol, inglês e português, tendo como critério a seleção dos estudos. com no máximo cinco anos; que estão disponíveis na base de dados como Dialnet, SciELO, PubMed, ResearchGate e Redalyc. Processo que consistiu em realizar uma análise de coerência e similaridade de conteúdo, obtendo como resultados os 30 artigos estudados. Como evidência disso, foi possível identificar quatro eixos principais, como as ferramentas de comunicação, além das estratégias de comunicação, as características da comunicação para manter os registros seguros, por último, mas não menos importante, o eixo denominado competências digitais. Conseguindo concluir que a gestão da informação e comunicação apresenta várias características fundamentais para o desenvolvimento dos procedimentos hospitalares, portanto, caracterizam-se por serem úteis, fáceis, seguros e fiáveis.Sapienza Grupo Editorial2021-03-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed articleArtículo revisado por paresArtigo avaliado pelos paresapplication/pdfhttps://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/7810.51798/sijis.v2i1.78Sapienza: International Journal of Interdisciplinary Studies; Vol. 2 No. 1 (2021): Studies and interdisciplinary essays in Economics, Politics and Society; 283-297Sapienza: International Journal of Interdisciplinary Studies; Vol. 2 Núm. 1 (2021): Estudios y ensayos interdisciplinarios en Economía Política y Sociedad; 283-297Sapienza: International Journal of Interdisciplinary Studies; v. 2 n. 1 (2021): Estudos e ensaios interdisciplinares em Economia, Política e Sociedade; 283-2972675-978010.51798/sijis.v2i1reponame:Sapienza (Curitiba)instname:Sapienza Grupo Editorialinstacron:SAPIENZAspahttps://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/78/35Copyright (c) 2021 Karla Andrea Santellán Pinedo, Gabriela del Pilar Palomino Alvarado, Franz Jhonn Vargas Guzmánhttps://creativecommons.org/licenses/by-nc-nd/4.0info:eu-repo/semantics/openAccessSantellán Pinedo, Karla Andrea Palomino Alvarado, Gabriela del Pilar Vargas Guzmán, Franz Jhonn 2021-03-30T18:36:58Zoai:ojs2.journals.sapienzaeditorial.com:article/78Revistahttps://journals.sapienzaeditorial.com/index.php/SIJISPRIhttps://journals.sapienzaeditorial.com/index.php/SIJIS/oaieditor@sapienzaeditorial.com2675-97802675-9780opendoar:2023-01-12T16:42:47.815432Sapienza (Curitiba) - Sapienza Grupo Editorialfalse
dc.title.none.fl_str_mv Information and communication management in public hospitals: a literature review
Gestión de la información y comunicación en hospitales públicos: una revisión de literatura
Gestão da informação e comunicação em hospitais públicos: uma revisão da literatura
title Information and communication management in public hospitals: a literature review
spellingShingle Information and communication management in public hospitals: a literature review
Santellán Pinedo, Karla Andrea
Gestão
comunicação
hospitais públicos
Management
communication
public hospitals
Gestión
comunicación
hospitales públicos
title_short Information and communication management in public hospitals: a literature review
title_full Information and communication management in public hospitals: a literature review
title_fullStr Information and communication management in public hospitals: a literature review
title_full_unstemmed Information and communication management in public hospitals: a literature review
title_sort Information and communication management in public hospitals: a literature review
author Santellán Pinedo, Karla Andrea
author_facet Santellán Pinedo, Karla Andrea
Palomino Alvarado, Gabriela del Pilar
Vargas Guzmán, Franz Jhonn
author_role author
author2 Palomino Alvarado, Gabriela del Pilar
Vargas Guzmán, Franz Jhonn
author2_role author
author
dc.contributor.author.fl_str_mv Santellán Pinedo, Karla Andrea
Palomino Alvarado, Gabriela del Pilar
Vargas Guzmán, Franz Jhonn
dc.subject.por.fl_str_mv Gestão
comunicação
hospitais públicos
Management
communication
public hospitals
Gestión
comunicación
hospitales públicos
topic Gestão
comunicação
hospitais públicos
Management
communication
public hospitals
Gestión
comunicación
hospitales públicos
description The objective of the research was to know the fundamental pillars for the management of information and communication in public hospitals, which was developed through the method of bibliographic review of various scientific articles in Spanish, English and Portuguese, taking as a criterion the selection of studies with no more than five years old; which are available in the database as Dialnet, SciELO, PubMed, ResearchGate and Redalyc. Process that consisted of carrying out an analysis of coherence and similarity of content, obtaining as results that the 30 articles studied. As evidence of this, it has been possible to identify four main axes, such as communication tools, in addition to communication strategies, communication characteristics to keep records safe, last but not least the axis called digital skills. Managing to conclude that the management of information and communication presents various fundamental characteristics for the development of hospital procedures, therefore, they are characterized by being useful, easy, safe and reliable.
publishDate 2021
dc.date.none.fl_str_mv 2021-03-30
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Peer-reviewed article
Artículo revisado por pares
Artigo avaliado pelos pares
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/78
10.51798/sijis.v2i1.78
url https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/78
identifier_str_mv 10.51798/sijis.v2i1.78
dc.language.iso.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://journals.sapienzaeditorial.com/index.php/SIJIS/article/view/78/35
dc.rights.driver.fl_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv https://creativecommons.org/licenses/by-nc-nd/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Sapienza Grupo Editorial
publisher.none.fl_str_mv Sapienza Grupo Editorial
dc.source.none.fl_str_mv Sapienza: International Journal of Interdisciplinary Studies; Vol. 2 No. 1 (2021): Studies and interdisciplinary essays in Economics, Politics and Society; 283-297
Sapienza: International Journal of Interdisciplinary Studies; Vol. 2 Núm. 1 (2021): Estudios y ensayos interdisciplinarios en Economía Política y Sociedad; 283-297
Sapienza: International Journal of Interdisciplinary Studies; v. 2 n. 1 (2021): Estudos e ensaios interdisciplinares em Economia, Política e Sociedade; 283-297
2675-9780
10.51798/sijis.v2i1
reponame:Sapienza (Curitiba)
instname:Sapienza Grupo Editorial
instacron:SAPIENZA
instname_str Sapienza Grupo Editorial
instacron_str SAPIENZA
institution SAPIENZA
reponame_str Sapienza (Curitiba)
collection Sapienza (Curitiba)
repository.name.fl_str_mv Sapienza (Curitiba) - Sapienza Grupo Editorial
repository.mail.fl_str_mv editor@sapienzaeditorial.com
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