Tomada de decisão sobre a alocação de estoques na indústria automobilística
Autor(a) principal: | |
---|---|
Data de Publicação: | 2016 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional da UFSCAR |
Texto Completo: | https://repositorio.ufscar.br/handle/ufscar/8710 |
Resumo: | Logistics has been a differentiator more and more important among automakers, since quality, price and technical characteristics have been moving towards a common ground. In order to seek for additional differentiation, companies focus on strategies of stock allocation that allow them to either increase revenue or reduce costs. Stock allocation strategies within the companies requires the decision between centralizing and decentralizing stocks. Present research aims at investigating the decision process about stock allocation for auto parts in aftersales Market, and analyzing what the important criteria for such a decision are. It was conducted a descriptive research with that purpose. It was investigated relevant criteria within literature and validated through questionnaires performed with dealership. Because dealers are the ultimate responsible for the brand image to the customer, they also participated in criteria and alternatives ponderations. Then, it was possible to suggest a final decision for stock allocation, through the organization of all criteria and alternatives in a decision tree together with their weights. Research results seems to suggest the necessity that automakers focus the aftersales resources in increasing their service level to dealership through stock decentralization, as a method to increase their revenue in long-term. Present research contributes to management because it investigates which are the relevant criteria and their weight for centralization decision. In addition, the use of multi-criteria decision making aid to suggest a postponement decision in auto parts distribution chain also represent a contribution. |
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Cardoso, Fábio GermanoVieira, José Geraldo Vidalhttp://lattes.cnpq.br/2068340476477363http://lattes.cnpq.br/77686686840100897b104850-e0dc-4599-9f70-e2151989913b2017-05-03T18:50:22Z2017-05-03T18:50:22Z2016-08-02CARDOSO, Fábio Germano. Tomada de decisão sobre a alocação de estoques na indústria automobilística. 2016. Dissertação (Mestrado em Engenharia de Produção) – Universidade Federal de São Carlos, Sorocaba, 2016. Disponível em: https://repositorio.ufscar.br/handle/ufscar/8710.https://repositorio.ufscar.br/handle/ufscar/8710Logistics has been a differentiator more and more important among automakers, since quality, price and technical characteristics have been moving towards a common ground. In order to seek for additional differentiation, companies focus on strategies of stock allocation that allow them to either increase revenue or reduce costs. Stock allocation strategies within the companies requires the decision between centralizing and decentralizing stocks. Present research aims at investigating the decision process about stock allocation for auto parts in aftersales Market, and analyzing what the important criteria for such a decision are. It was conducted a descriptive research with that purpose. It was investigated relevant criteria within literature and validated through questionnaires performed with dealership. Because dealers are the ultimate responsible for the brand image to the customer, they also participated in criteria and alternatives ponderations. Then, it was possible to suggest a final decision for stock allocation, through the organization of all criteria and alternatives in a decision tree together with their weights. Research results seems to suggest the necessity that automakers focus the aftersales resources in increasing their service level to dealership through stock decentralization, as a method to increase their revenue in long-term. Present research contributes to management because it investigates which are the relevant criteria and their weight for centralization decision. In addition, the use of multi-criteria decision making aid to suggest a postponement decision in auto parts distribution chain also represent a contribution.A logística é um diferenciador cada vez maior entre empresas automobilísticas concorrentes, dada a equiparação da qualidade, dos preços e características notada nos veículos. Ao buscar essa diferenciação, as empresas privilegiam estratégias de alocação de estoques que permitam o aumento de sua receita e/ou a redução de seus custos. As estratégias de alocação de estoques de uma empresa privilegiam a centralização ou descentralização dos estoques. O objetivo geral desta pesquisa é investigar o processo de decisão acerca da alocação de estoques de peças de reposição para o mercado de pós-vendas, ao analisar quais critérios são relevantes para essa decisão. Com esse objetivo, foi realizada uma pesquisa descritiva. Os critérios relevantes para a decisão foram investigados na literatura e validados através de questionários realizados com concessionárias. Sendo a concessionária uma grande responsável pela imagem final da marca diante do cliente, elas participaram ainda na ponderação desses critérios e também das alternativas. Foi possível então sugerir uma decisão para alocação de estoques, através da organização dos critérios e alternativas ponderados em uma árvore de decisão. Os resultados da pesquisa apontam para a necessidade de as montadoras descentralizarem suas distribuições de autopeças, elevando assim o nível de serviço para as concessionárias, como meio de elevarem suas receitas no longo-prazo. Esta pesquisa possui contribuições gerenciais de curto e de longo prazos. Em adição, o uso de técnicas de apoio à decisão multicritério para decisões sobre o uso de postergação para cadeias de distribuição também representa uma contribuição em si.Não recebi financiamentoporUniversidade Federal de São CarlosCâmpus SorocabaPrograma de Pós-Graduação em Engenharia de Produção - PPGEP-SoUFSCarControle de estoqueIndústria automobilísticaPostergaçãoCentralizaçãoNível de serviçoFlexibilidadeMétodos de apoio à decisão multi-critérioInventory controlAutomobile industry and tradePostponementCentralizationService levelFlexibilityMulti-criteria decision-making aidENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAOTomada de decisão sobre a alocação de estoques na indústria automobilísticaDecision making about stock allocation in the auto industryinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisOnline600600962d6eb0-838e-44d4-9a13-6546fb6bda62info:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFSCARinstname:Universidade Federal de São Carlos (UFSCAR)instacron:UFSCARORIGINALCARDOSO_Fabio_2016.pdfCARDOSO_Fabio_2016.pdfapplication/pdf71020829https://repositorio.ufscar.br/bitstream/ufscar/8710/1/CARDOSO_Fabio_2016.pdfe1413b4896bf3ed023f3e1c2ca8eb956MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81957https://repositorio.ufscar.br/bitstream/ufscar/8710/2/license.txtae0398b6f8b235e40ad82cba6c50031dMD52TEXTCARDOSO_Fabio_2016.pdf.txtCARDOSO_Fabio_2016.pdf.txtExtracted texttext/plain169https://repositorio.ufscar.br/bitstream/ufscar/8710/3/CARDOSO_Fabio_2016.pdf.txt4332648245d403edc9030815ef2a4dbfMD53THUMBNAILCARDOSO_Fabio_2016.pdf.jpgCARDOSO_Fabio_2016.pdf.jpgIM Thumbnailimage/jpeg5933https://repositorio.ufscar.br/bitstream/ufscar/8710/4/CARDOSO_Fabio_2016.pdf.jpg88e889a5253331e18b673fe0806aff0eMD54ufscar/87102023-09-18 18:31:23.819oai:repositorio.ufscar.br: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Repositório InstitucionalPUBhttps://repositorio.ufscar.br/oai/requestopendoar:43222023-09-18T18:31:23Repositório Institucional da UFSCAR - Universidade Federal de São Carlos (UFSCAR)false |
dc.title.por.fl_str_mv |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
dc.title.alternative.eng.fl_str_mv |
Decision making about stock allocation in the auto industry |
title |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
spellingShingle |
Tomada de decisão sobre a alocação de estoques na indústria automobilística Cardoso, Fábio Germano Controle de estoque Indústria automobilística Postergação Centralização Nível de serviço Flexibilidade Métodos de apoio à decisão multi-critério Inventory control Automobile industry and trade Postponement Centralization Service level Flexibility Multi-criteria decision-making aid ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO |
title_short |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
title_full |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
title_fullStr |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
title_full_unstemmed |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
title_sort |
Tomada de decisão sobre a alocação de estoques na indústria automobilística |
author |
Cardoso, Fábio Germano |
author_facet |
Cardoso, Fábio Germano |
author_role |
author |
dc.contributor.authorlattes.por.fl_str_mv |
http://lattes.cnpq.br/7768668684010089 |
dc.contributor.author.fl_str_mv |
Cardoso, Fábio Germano |
dc.contributor.advisor1.fl_str_mv |
Vieira, José Geraldo Vidal |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/2068340476477363 |
dc.contributor.authorID.fl_str_mv |
7b104850-e0dc-4599-9f70-e2151989913b |
contributor_str_mv |
Vieira, José Geraldo Vidal |
dc.subject.por.fl_str_mv |
Controle de estoque Indústria automobilística Postergação Centralização Nível de serviço Flexibilidade Métodos de apoio à decisão multi-critério |
topic |
Controle de estoque Indústria automobilística Postergação Centralização Nível de serviço Flexibilidade Métodos de apoio à decisão multi-critério Inventory control Automobile industry and trade Postponement Centralization Service level Flexibility Multi-criteria decision-making aid ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO |
dc.subject.eng.fl_str_mv |
Inventory control Automobile industry and trade Postponement Centralization Service level Flexibility Multi-criteria decision-making aid |
dc.subject.cnpq.fl_str_mv |
ENGENHARIAS::ENGENHARIA DE PRODUCAO::GERENCIA DE PRODUCAO |
description |
Logistics has been a differentiator more and more important among automakers, since quality, price and technical characteristics have been moving towards a common ground. In order to seek for additional differentiation, companies focus on strategies of stock allocation that allow them to either increase revenue or reduce costs. Stock allocation strategies within the companies requires the decision between centralizing and decentralizing stocks. Present research aims at investigating the decision process about stock allocation for auto parts in aftersales Market, and analyzing what the important criteria for such a decision are. It was conducted a descriptive research with that purpose. It was investigated relevant criteria within literature and validated through questionnaires performed with dealership. Because dealers are the ultimate responsible for the brand image to the customer, they also participated in criteria and alternatives ponderations. Then, it was possible to suggest a final decision for stock allocation, through the organization of all criteria and alternatives in a decision tree together with their weights. Research results seems to suggest the necessity that automakers focus the aftersales resources in increasing their service level to dealership through stock decentralization, as a method to increase their revenue in long-term. Present research contributes to management because it investigates which are the relevant criteria and their weight for centralization decision. In addition, the use of multi-criteria decision making aid to suggest a postponement decision in auto parts distribution chain also represent a contribution. |
publishDate |
2016 |
dc.date.issued.fl_str_mv |
2016-08-02 |
dc.date.accessioned.fl_str_mv |
2017-05-03T18:50:22Z |
dc.date.available.fl_str_mv |
2017-05-03T18:50:22Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
CARDOSO, Fábio Germano. Tomada de decisão sobre a alocação de estoques na indústria automobilística. 2016. Dissertação (Mestrado em Engenharia de Produção) – Universidade Federal de São Carlos, Sorocaba, 2016. Disponível em: https://repositorio.ufscar.br/handle/ufscar/8710. |
dc.identifier.uri.fl_str_mv |
https://repositorio.ufscar.br/handle/ufscar/8710 |
identifier_str_mv |
CARDOSO, Fábio Germano. Tomada de decisão sobre a alocação de estoques na indústria automobilística. 2016. Dissertação (Mestrado em Engenharia de Produção) – Universidade Federal de São Carlos, Sorocaba, 2016. Disponível em: https://repositorio.ufscar.br/handle/ufscar/8710. |
url |
https://repositorio.ufscar.br/handle/ufscar/8710 |
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info:eu-repo/semantics/openAccess |
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openAccess |
dc.publisher.none.fl_str_mv |
Universidade Federal de São Carlos Câmpus Sorocaba |
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Programa de Pós-Graduação em Engenharia de Produção - PPGEP-So |
dc.publisher.initials.fl_str_mv |
UFSCar |
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Universidade Federal de São Carlos Câmpus Sorocaba |
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