Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos

Detalhes bibliográficos
Autor(a) principal: Loureiro, Thiago
Data de Publicação: 2015
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Repositório Institucional da UFSCAR
Texto Completo: https://repositorio.ufscar.br/handle/ufscar/7138
Resumo: The central theme of this study is the technical and administrative work in education of assistant position occupants in administration at the Federal University of São Carlos (UFSCar), São Carlos campus, who have experienced the removal process. We aimed to identify feelings of pleasure and suffering experienced by servers and verify the defensive strategies they used to cope with the feelings of suffering arising from the work environment. Under the theoretical aspect, the study references the dejourian’s Psychodynamics Work, a line of studies that has been used by different areas of knowledge in the characterization of the elements present in the experience of the workers. Suffering at work is a ubiquitous phenomenon of nature, and has been the subject of research in a variety of occupations. From this perspective, the public servant of Federal Institutions of Higher Education (IFES) covers this scenario. In terms of methodology, a study was conducted based on exploratory research, qualitative approach, using the case study method in a sample of eight subjects. The central categories of analysis were suffering, pleasure, labor relations, recognition and defense strategies of the servers facing labor contingencies. A thematic content analysis was made, based on various aspects of the daily work of the administrative assistant, such as the stigma of a public servant; seasonality of managers; patrimonialist behaviors; taking work thoughts home; political influence; bullying; somatization; the intensification of work; and the invisibility of middle activities. These were suffering indicators of servers. Among the pleasure indicators stood out working conditions; the symbolic fee; the public space for discussion; work in an educational institution. In this plot of pleasure and suffering, recognition appears as an essential element. It was possible to point to the ambivalence in labor relations and daily autonomy in the workplace. The main strategies to deal with adversity and suffering were prioritizing the study; verbalize problems; documenting complaints; coping; isolation; and indifference. We consider work as a central element in the ability of the worker to establish himself as a social being. The results allowed the understanding of different aspects of the work of TAE server, from the experiences of pleasure and suffering, passing by the intersubjective relations of the same. In the cutting we made, the removal was successful in most cases, helping this professional category in the redefinition of work, as well as the preservation of health. However, there were also cases where the removal accentuated possible suffering experiences. This study made expanding the universe of work psychodynamics knowledge possible in this professional category, revealing the processes in mental and social-relational scope involving the meanings of work for man.
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spelling Loureiro, ThiagoMendes, Glauco Henrique de Sousahttp://lattes.cnpq.br/7564259060572565Silva, Eduardo Pinto ehttp://lattes.cnpq.br/3492708361349827http://lattes.cnpq.br/4158791619972447715220fa-d7d1-42c7-8427-98a976e688a62016-09-14T13:58:34Z2016-09-14T13:58:34Z2015-08-18LOUREIRO, Thiago. Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos. 2015. Dissertação (Mestrado em Gestão de Organizações e Sistemas Públicos) – Universidade Federal de São Carlos, São Carlos, 2015. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7138.https://repositorio.ufscar.br/handle/ufscar/7138The central theme of this study is the technical and administrative work in education of assistant position occupants in administration at the Federal University of São Carlos (UFSCar), São Carlos campus, who have experienced the removal process. We aimed to identify feelings of pleasure and suffering experienced by servers and verify the defensive strategies they used to cope with the feelings of suffering arising from the work environment. Under the theoretical aspect, the study references the dejourian’s Psychodynamics Work, a line of studies that has been used by different areas of knowledge in the characterization of the elements present in the experience of the workers. Suffering at work is a ubiquitous phenomenon of nature, and has been the subject of research in a variety of occupations. From this perspective, the public servant of Federal Institutions of Higher Education (IFES) covers this scenario. In terms of methodology, a study was conducted based on exploratory research, qualitative approach, using the case study method in a sample of eight subjects. The central categories of analysis were suffering, pleasure, labor relations, recognition and defense strategies of the servers facing labor contingencies. A thematic content analysis was made, based on various aspects of the daily work of the administrative assistant, such as the stigma of a public servant; seasonality of managers; patrimonialist behaviors; taking work thoughts home; political influence; bullying; somatization; the intensification of work; and the invisibility of middle activities. These were suffering indicators of servers. Among the pleasure indicators stood out working conditions; the symbolic fee; the public space for discussion; work in an educational institution. In this plot of pleasure and suffering, recognition appears as an essential element. It was possible to point to the ambivalence in labor relations and daily autonomy in the workplace. The main strategies to deal with adversity and suffering were prioritizing the study; verbalize problems; documenting complaints; coping; isolation; and indifference. We consider work as a central element in the ability of the worker to establish himself as a social being. The results allowed the understanding of different aspects of the work of TAE server, from the experiences of pleasure and suffering, passing by the intersubjective relations of the same. In the cutting we made, the removal was successful in most cases, helping this professional category in the redefinition of work, as well as the preservation of health. However, there were also cases where the removal accentuated possible suffering experiences. This study made expanding the universe of work psychodynamics knowledge possible in this professional category, revealing the processes in mental and social-relational scope involving the meanings of work for man.O presente estudo tem por tema central o trabalho dos técnico-administrativos em educação, ocupantes do cargo de assistente em administração na Universidade Federal de São Carlos (UFSCar), campus São Carlos, que já vivenciaram o processo de remoção. Buscou-se identificar sentimentos de prazer e sofrimento vivenciados pelos servidores e verificar as estratégias defensivas que utilizaram para enfrentar os sentimentos de sofrimento advindos do ambiente laboral. Sob o aspecto teórico, o estudo referencia-se na Psicodinâmica do Trabalho dejouriana, uma linha de estudos que têm sido utilizada por diferentes áreas do conhecimento na caracterização de elementos presentes na vivência laboral dos trabalhadores. O sofrimento no trabalho é um fenômeno de caráter ubíquo, e têm sido objeto de pesquisas em variadas ocupações. Sob esta perspectiva, o servidor público de Instituições Federais de Ensino Superior (IFES) contempla este cenário. Em termos metodológicos, foi realizado um estudo com base na pesquisa exploratória, de abordagem qualitativa, utilizando o método estudo de caso em uma amostra composta por oito sujeitos. As categorias centrais de análise foram o sofrimento, o prazer, as relações de trabalho, o reconhecimento e as estratégias de defesa dos servidores frente às contingências laborais. Foi feita uma análise de conteúdo categorial temática, que se construiu com base em vários aspectos do cotidiano do trabalho do assistente administrativo, tais como: o estigma do servidor público; a rotatividade de chefias; as condutas patrimonialistas; o levar os pensamentos do trabalho para a casa; a influência política; o assédio moral; a somatização; a intensificação do trabalho; e a invisibilidade das atividades meio. Estes foram indicadores de sofrimento dos servidores. Dentre os indicadores de prazer, destacaram-se: as condições de trabalho; a retribuição simbólica; o espaço público de discussões; o trabalhar em uma instituição de ensino. Nesta trama do prazer e sofrimento o reconhecimento aparece como elemento essencial. Foi possível apontar para a ambivalência nas relações de trabalho e na autonomia no cotidiano laboral. As principais estratégias para lidar com as adversidades e sofrimentos foram: priorizar o estudo; verbalizar os problemas; documentar as queixas; o enfrentamento; o isolamento; e a indiferença. Consideramos o trabalho como um elemento central na possibilidade do trabalhador constituir-se enquanto ser social. Os resultados possibilitaram a compreensão de diferentes aspectos do trabalho do servidor TAE, que envolveram desde as vivências de prazer e de sofrimento, perpassando pelas relações intersubjetivas dos mesmos. No recorte que realizamos, a remoção foi exitosa na maioria dos casos, auxiliando esta categoria profissional na ressignificação do trabalho, assim como na preservação da saúde. Porém, também houve casos em que a remoção acentuou possíveis vivências de sofrimento. Este estudo possibilitou ampliar o universo do conhecimento da Psicodinâmica do Trabalho nesta categoria profissional, ao revelar processos no âmbito psíquico e relacional-social que envolvem os significados do trabalho para o homem.Não recebi financiamentoporUniversidade Federal de São CarlosCâmpus São CarlosPrograma de Pós-Graduação em Gestão de Organizações e Sistemas Públicos - PPGGOSPUFSCarTrabalhoSofrimentoPrazerRemoçãoTécnico-administrativo em educaçãoLabourTechnical and administrative educationPleasureSufferingRemovalCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ADMINISTRACAO DE PESSOALCIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICARemoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlosinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisOnline600600cd0af8cd-edac-4bca-bf23-88b475d58349info:eu-repo/semantics/openAccessreponame:Repositório Institucional da UFSCARinstname:Universidade Federal de São Carlos (UFSCAR)instacron:UFSCARORIGINALDissTL.pdfDissTL.pdfapplication/pdf1988470https://repositorio.ufscar.br/bitstream/ufscar/7138/1/DissTL.pdff068cb0bb163ad6f63dfed829fb1168bMD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81957https://repositorio.ufscar.br/bitstream/ufscar/7138/2/license.txtae0398b6f8b235e40ad82cba6c50031dMD52TEXTDissTL.pdf.txtDissTL.pdf.txtExtracted texttext/plain523418https://repositorio.ufscar.br/bitstream/ufscar/7138/3/DissTL.pdf.txt17fad4cc58c5dae9ea0cf735aa2418dbMD53THUMBNAILDissTL.pdf.jpgDissTL.pdf.jpgIM Thumbnailimage/jpeg5751https://repositorio.ufscar.br/bitstream/ufscar/7138/4/DissTL.pdf.jpg053a4f1f4950900b100c40eebcad1282MD54ufscar/71382023-09-18 18:30:45.608oai:repositorio.ufscar.br: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Repositório InstitucionalPUBhttps://repositorio.ufscar.br/oai/requestopendoar:43222023-09-18T18:30:45Repositório Institucional da UFSCAR - Universidade Federal de São Carlos (UFSCAR)false
dc.title.por.fl_str_mv Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
title Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
spellingShingle Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
Loureiro, Thiago
Trabalho
Sofrimento
Prazer
Remoção
Técnico-administrativo em educação
Labour
Technical and administrative education
Pleasure
Suffering
Removal
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ADMINISTRACAO DE PESSOAL
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
title_short Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
title_full Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
title_fullStr Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
title_full_unstemmed Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
title_sort Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos
author Loureiro, Thiago
author_facet Loureiro, Thiago
author_role author
dc.contributor.authorlattes.por.fl_str_mv http://lattes.cnpq.br/4158791619972447
dc.contributor.author.fl_str_mv Loureiro, Thiago
dc.contributor.advisor1.fl_str_mv Mendes, Glauco Henrique de Sousa
dc.contributor.advisor1Lattes.fl_str_mv http://lattes.cnpq.br/7564259060572565
dc.contributor.advisor-co1.fl_str_mv Silva, Eduardo Pinto e
dc.contributor.advisor-co1Lattes.fl_str_mv http://lattes.cnpq.br/3492708361349827
dc.contributor.authorID.fl_str_mv 715220fa-d7d1-42c7-8427-98a976e688a6
contributor_str_mv Mendes, Glauco Henrique de Sousa
Silva, Eduardo Pinto e
dc.subject.por.fl_str_mv Trabalho
Sofrimento
Prazer
Remoção
Técnico-administrativo em educação
topic Trabalho
Sofrimento
Prazer
Remoção
Técnico-administrativo em educação
Labour
Technical and administrative education
Pleasure
Suffering
Removal
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ADMINISTRACAO DE PESSOAL
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
dc.subject.eng.fl_str_mv Labour
Technical and administrative education
Pleasure
Suffering
Removal
dc.subject.cnpq.fl_str_mv CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA::ADMINISTRACAO DE PESSOAL
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO PUBLICA
description The central theme of this study is the technical and administrative work in education of assistant position occupants in administration at the Federal University of São Carlos (UFSCar), São Carlos campus, who have experienced the removal process. We aimed to identify feelings of pleasure and suffering experienced by servers and verify the defensive strategies they used to cope with the feelings of suffering arising from the work environment. Under the theoretical aspect, the study references the dejourian’s Psychodynamics Work, a line of studies that has been used by different areas of knowledge in the characterization of the elements present in the experience of the workers. Suffering at work is a ubiquitous phenomenon of nature, and has been the subject of research in a variety of occupations. From this perspective, the public servant of Federal Institutions of Higher Education (IFES) covers this scenario. In terms of methodology, a study was conducted based on exploratory research, qualitative approach, using the case study method in a sample of eight subjects. The central categories of analysis were suffering, pleasure, labor relations, recognition and defense strategies of the servers facing labor contingencies. A thematic content analysis was made, based on various aspects of the daily work of the administrative assistant, such as the stigma of a public servant; seasonality of managers; patrimonialist behaviors; taking work thoughts home; political influence; bullying; somatization; the intensification of work; and the invisibility of middle activities. These were suffering indicators of servers. Among the pleasure indicators stood out working conditions; the symbolic fee; the public space for discussion; work in an educational institution. In this plot of pleasure and suffering, recognition appears as an essential element. It was possible to point to the ambivalence in labor relations and daily autonomy in the workplace. The main strategies to deal with adversity and suffering were prioritizing the study; verbalize problems; documenting complaints; coping; isolation; and indifference. We consider work as a central element in the ability of the worker to establish himself as a social being. The results allowed the understanding of different aspects of the work of TAE server, from the experiences of pleasure and suffering, passing by the intersubjective relations of the same. In the cutting we made, the removal was successful in most cases, helping this professional category in the redefinition of work, as well as the preservation of health. However, there were also cases where the removal accentuated possible suffering experiences. This study made expanding the universe of work psychodynamics knowledge possible in this professional category, revealing the processes in mental and social-relational scope involving the meanings of work for man.
publishDate 2015
dc.date.issued.fl_str_mv 2015-08-18
dc.date.accessioned.fl_str_mv 2016-09-14T13:58:34Z
dc.date.available.fl_str_mv 2016-09-14T13:58:34Z
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dc.identifier.citation.fl_str_mv LOUREIRO, Thiago. Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos. 2015. Dissertação (Mestrado em Gestão de Organizações e Sistemas Públicos) – Universidade Federal de São Carlos, São Carlos, 2015. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7138.
dc.identifier.uri.fl_str_mv https://repositorio.ufscar.br/handle/ufscar/7138
identifier_str_mv LOUREIRO, Thiago. Remoção e vivências de prazer-sofrimento de servidores técnico-administrativos da Universidade Federal de São Carlos. 2015. Dissertação (Mestrado em Gestão de Organizações e Sistemas Públicos) – Universidade Federal de São Carlos, São Carlos, 2015. Disponível em: https://repositorio.ufscar.br/handle/ufscar/7138.
url https://repositorio.ufscar.br/handle/ufscar/7138
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dc.publisher.none.fl_str_mv Universidade Federal de São Carlos
Câmpus São Carlos
dc.publisher.program.fl_str_mv Programa de Pós-Graduação em Gestão de Organizações e Sistemas Públicos - PPGGOSP
dc.publisher.initials.fl_str_mv UFSCar
publisher.none.fl_str_mv Universidade Federal de São Carlos
Câmpus São Carlos
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institution UFSCAR
reponame_str Repositório Institucional da UFSCAR
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