Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018)
Autor(a) principal: | |
---|---|
Data de Publicação: | 2022 |
Outros Autores: | |
Tipo de documento: | preprint |
Idioma: | por |
Título da fonte: | SciELO Preprints |
Texto Completo: | https://preprints.scielo.org/index.php/scielo/preprint/view/3730 |
Resumo: | The purpose of this study was to analyze the profile and the main demands presented by young people (15 to 29 years old) to the Unified Health System (SUS) General Ombudsman of the Ministry of Health of Brazil. The databases “manifestations” and “citizen profile” of the System were extracted from the OuvidorSUS computerized system, referring to the years 2014 to 2018. The data were analyzed according to the service channels, classification and typification. The profile was disaggregated by age, race/color, sex, sexual orientation, education, occupation and income. 114,618 manifestations were registered with the citizen's profile, with 15.17% being by people from 15 to 29 years old. Blacks (including pardos), women, heterosexuals, with completed or ongoing higher education, income of up to 2 minimum wages and employed in the private sector prevailed. Most of the manifestations were “requests”, followed by “complaints” and “denunciations”. Most requests were for consultations and surgeries, in the areas of gynecology and obstetrics and orthopedics and traumatology. Complaints and denunciations were largely related to management, especially to health professionals and establishments. The suggestions were the least frequent. The demands largely reflect the services used by young people and should be considered by managers to guide health policies appropriate to this population. |
id |
SCI-1_2abab0ea626cc22cb62cbacf7b0fd3b3 |
---|---|
oai_identifier_str |
oai:ops.preprints.scielo.org:preprint/3730 |
network_acronym_str |
SCI-1 |
network_name_str |
SciELO Preprints |
repository_id_str |
|
spelling |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018)Demandas de saúde dos jovens brasileiros: perfil e manifestações da população de 15 a 29 anos à Ouvidoria-Geral do SUS (2014-2018)Saúde do AdolescenteAdulto JovemParticipação socialNecessidades e Demandas de Serviços de SaúdeGestão em saúdeAdolescent HealthYoung AdultSocial participationHealth Services Needs and DemandHealth managementThe purpose of this study was to analyze the profile and the main demands presented by young people (15 to 29 years old) to the Unified Health System (SUS) General Ombudsman of the Ministry of Health of Brazil. The databases “manifestations” and “citizen profile” of the System were extracted from the OuvidorSUS computerized system, referring to the years 2014 to 2018. The data were analyzed according to the service channels, classification and typification. The profile was disaggregated by age, race/color, sex, sexual orientation, education, occupation and income. 114,618 manifestations were registered with the citizen's profile, with 15.17% being by people from 15 to 29 years old. Blacks (including pardos), women, heterosexuals, with completed or ongoing higher education, income of up to 2 minimum wages and employed in the private sector prevailed. Most of the manifestations were “requests”, followed by “complaints” and “denunciations”. Most requests were for consultations and surgeries, in the areas of gynecology and obstetrics and orthopedics and traumatology. Complaints and denunciations were largely related to management, especially to health professionals and establishments. The suggestions were the least frequent. The demands largely reflect the services used by young people and should be considered by managers to guide health policies appropriate to this population.O objetivo do estudo foi analisar o perfil e as principais demandas apresentadas por jovens de 15 a 29 anos à Ouvidoria-Geral do SUS do Ministério da Saúde. Foram extraídas as bases de dados “manifestações” e “perfil cidadão” do Sistema Informatizado OuvidorSUS, referentes aos anos de 2014 a 2018. Os dados foram analisados segundo os canais de atendimento, classificação e tipificação. O perfil foi desagregado em idade, raça/cor, sexo, orientação sexual, escolaridade, ocupação e faixa de renda. Foram registradas 114.618 manifestações com perfil do cidadão, sendo que 15,17% possuíam entre 15 e 29 anos. Prevaleceram negros (pretos e pardos), mulheres, heterossexuais, com nível superior concluído ou em curso, renda de até 2 salários mínimos e empregados no setor privado. A maior parte das manifestações foram solicitações, seguidas de reclamações e denúncias. As solicitações majoritariamente eram de consultas e cirurgias, nas áreas de ginecologia e obstetrícia e ortopedia e traumatologia. As reclamações e denúncias referiam-se em grande parte à gestão, sobretudo a profissionais e estabelecimentos de saúde. As sugestões foram as menos frequentes. As demandas refletem em grande parte os serviços utilizados pelos jovens e devem ser consideradas pela gestão para o direcionamento de políticas de saúde adequadas a essa população.SciELO PreprintsSciELO PreprintsSciELO Preprints2022-03-07info:eu-repo/semantics/preprintinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://preprints.scielo.org/index.php/scielo/preprint/view/373010.1590/SciELOPreprints.3730porhttps://preprints.scielo.org/index.php/scielo/article/view/3730/6912Copyright (c) 2022 Rafael Vulpi Caliari, Luciani Martins Ricardihttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessCaliari, Rafael VulpiRicardi, Luciani Martinsreponame:SciELO Preprintsinstname:SciELOinstacron:SCI2022-03-07T15:12:31Zoai:ops.preprints.scielo.org:preprint/3730Servidor de preprintshttps://preprints.scielo.org/index.php/scieloONGhttps://preprints.scielo.org/index.php/scielo/oaiscielo.submission@scielo.orgopendoar:2022-03-07T15:12:31SciELO Preprints - SciELOfalse |
dc.title.none.fl_str_mv |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) Demandas de saúde dos jovens brasileiros: perfil e manifestações da população de 15 a 29 anos à Ouvidoria-Geral do SUS (2014-2018) |
title |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) |
spellingShingle |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) Caliari, Rafael Vulpi Saúde do Adolescente Adulto Jovem Participação social Necessidades e Demandas de Serviços de Saúde Gestão em saúde Adolescent Health Young Adult Social participation Health Services Needs and Demand Health management |
title_short |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) |
title_full |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) |
title_fullStr |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) |
title_full_unstemmed |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) |
title_sort |
Health demands of young Brazilians: profile and manifestations of the population aged 15 to 29 years to the SUS General Ombudsman (2014-2018) |
author |
Caliari, Rafael Vulpi |
author_facet |
Caliari, Rafael Vulpi Ricardi, Luciani Martins |
author_role |
author |
author2 |
Ricardi, Luciani Martins |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Caliari, Rafael Vulpi Ricardi, Luciani Martins |
dc.subject.por.fl_str_mv |
Saúde do Adolescente Adulto Jovem Participação social Necessidades e Demandas de Serviços de Saúde Gestão em saúde Adolescent Health Young Adult Social participation Health Services Needs and Demand Health management |
topic |
Saúde do Adolescente Adulto Jovem Participação social Necessidades e Demandas de Serviços de Saúde Gestão em saúde Adolescent Health Young Adult Social participation Health Services Needs and Demand Health management |
description |
The purpose of this study was to analyze the profile and the main demands presented by young people (15 to 29 years old) to the Unified Health System (SUS) General Ombudsman of the Ministry of Health of Brazil. The databases “manifestations” and “citizen profile” of the System were extracted from the OuvidorSUS computerized system, referring to the years 2014 to 2018. The data were analyzed according to the service channels, classification and typification. The profile was disaggregated by age, race/color, sex, sexual orientation, education, occupation and income. 114,618 manifestations were registered with the citizen's profile, with 15.17% being by people from 15 to 29 years old. Blacks (including pardos), women, heterosexuals, with completed or ongoing higher education, income of up to 2 minimum wages and employed in the private sector prevailed. Most of the manifestations were “requests”, followed by “complaints” and “denunciations”. Most requests were for consultations and surgeries, in the areas of gynecology and obstetrics and orthopedics and traumatology. Complaints and denunciations were largely related to management, especially to health professionals and establishments. The suggestions were the least frequent. The demands largely reflect the services used by young people and should be considered by managers to guide health policies appropriate to this population. |
publishDate |
2022 |
dc.date.none.fl_str_mv |
2022-03-07 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/preprint info:eu-repo/semantics/publishedVersion |
format |
preprint |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://preprints.scielo.org/index.php/scielo/preprint/view/3730 10.1590/SciELOPreprints.3730 |
url |
https://preprints.scielo.org/index.php/scielo/preprint/view/3730 |
identifier_str_mv |
10.1590/SciELOPreprints.3730 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://preprints.scielo.org/index.php/scielo/article/view/3730/6912 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2022 Rafael Vulpi Caliari, Luciani Martins Ricardi https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2022 Rafael Vulpi Caliari, Luciani Martins Ricardi https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
SciELO Preprints SciELO Preprints SciELO Preprints |
publisher.none.fl_str_mv |
SciELO Preprints SciELO Preprints SciELO Preprints |
dc.source.none.fl_str_mv |
reponame:SciELO Preprints instname:SciELO instacron:SCI |
instname_str |
SciELO |
instacron_str |
SCI |
institution |
SCI |
reponame_str |
SciELO Preprints |
collection |
SciELO Preprints |
repository.name.fl_str_mv |
SciELO Preprints - SciELO |
repository.mail.fl_str_mv |
scielo.submission@scielo.org |
_version_ |
1797047827360120832 |