Study on the use of the AHP Method in the decision-making process in the institutions of the Transport ‘S’ System

• Autor(a) principal: Ladeira Marques de Sousa, Vinicius
• Data de Publicação: 2023
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Controle (Online)
• Texto Completo: https://revistacontrole.tce.ce.gov.br/index.php/RCDA/article/view/789
• topic: decision; ‘S’ system; AHP method; multicriteria decision analysis; projects; decisão; sistema S; método AHP; análise de decisão multicritério; projetos

Transport Social Service (Sest) and National Transport Learning Service (Senat) are institutions focused on the well-being and development of workers in the transport sector. As their performance promotes benefits nationally, it is essential to carry out their budget management rationally and efficiently. In this context, defining the budget components is challenging, as several factors need to be considered from different perspectives. With this view, the objective of this work was to propose a multicriteria model based on the Analytic Hierarchy Process to guide decision-making regarding the selection of projects and services. For the development and evaluation of the model, based on the theoretical framework of the AHP method, the opinions of members of senior management were collected, criteria were selected, an absolute measurement scale of the alternatives in relation to the criteria was created, and a case study was carried out on decision-making to rank alternatives in two scenarios, without and with the use of the model, in order to verify its relevance and usefulness. As a result, a model was created, which was well evaluated by members of the top management, who expressed a preference for decision-making. Thus, it was found that the initiatives offered can be selected more appropriately compared to the current decision-making process and that the AHP brings gains for decision-making in the studied context, exemplifying that this method is useful to support budget management.