Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o

Detalhes bibliográficos
Autor(a) principal: Lima, Andr?? Gustavo Bastos
Data de Publicação: 2008
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UCB
Texto Completo: https://bdtd.ucb.br:8443/jspui/handle/123456789/1558
Resumo: IT has become greatly important as for the implementation of business strategies. IT governance has been highlighted among the academic and market needs lately. It has become an integral part of the governance in any organization. The organizations rule IT and it must be said that some of them are more effective and can obtain competitive advantages from IT. As far as continuous improvement is concerned, diagnosing the current state is of utmost importance so as to define the actions to be taken to achieve the desired state. The organizations ought to be responsible for diagnosing and designing the future based on corporative strategies. The aim was to define guidelines for a diagnostic process of IT governance. The methodology which was used involved the combination of the IT governance framework by Weill & Ross and the IT-business strategic alignment maturity model by Luftman, complemented by the definition of phases, activities, techniques, roles, and in and out information. The process was applied to a case study whose results indicate that it was possible to diagnose the IT governance model of the object organization and also to analyze the harmony level between its components. The combination of the theoretical sources allowed the reduction of the subjectivity level of the efficiency analysis of the IT governance model. It has been concluded that this defined guidelines set allowed the construction of an easily applicable short-term process whose standardized results may be used for future comparisons. Hence, it is possible to get to know and to compare the state of the IT governance, not to mention verify if the organization has reached the level desired.
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spelling Figueiredo, Rejane Maria da CostaCPF:12225046859http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4796302U1Souza Neto, Jo??oSantos, Rildo Ribeiro dosCPF:55909035649CPF:83168680168http://lattes.cnpq.br/9870281017231708Lima, Andr?? Gustavo Bastos2016-06-24T04:20:26Z2009-05-232008-09-29LIMA, Andr?? Gustavo Bastos. Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o. 2008. 137 f. Disserta????o (Mestrado em Inform??tica) - Universidade Cat??lica de Bras??lia, Bras??lia, 2008.https://bdtd.ucb.br:8443/jspui/handle/123456789/1558IT has become greatly important as for the implementation of business strategies. IT governance has been highlighted among the academic and market needs lately. It has become an integral part of the governance in any organization. The organizations rule IT and it must be said that some of them are more effective and can obtain competitive advantages from IT. As far as continuous improvement is concerned, diagnosing the current state is of utmost importance so as to define the actions to be taken to achieve the desired state. The organizations ought to be responsible for diagnosing and designing the future based on corporative strategies. The aim was to define guidelines for a diagnostic process of IT governance. The methodology which was used involved the combination of the IT governance framework by Weill & Ross and the IT-business strategic alignment maturity model by Luftman, complemented by the definition of phases, activities, techniques, roles, and in and out information. The process was applied to a case study whose results indicate that it was possible to diagnose the IT governance model of the object organization and also to analyze the harmony level between its components. The combination of the theoretical sources allowed the reduction of the subjectivity level of the efficiency analysis of the IT governance model. It has been concluded that this defined guidelines set allowed the construction of an easily applicable short-term process whose standardized results may be used for future comparisons. Hence, it is possible to get to know and to compare the state of the IT governance, not to mention verify if the organization has reached the level desired.A tecnologia da informa????o (TI) tem se tornado cada vez mais importante para a implementa????o das estrat??gias de neg??cio. Nos ??ltimos anos a governan??a de TI ganhou destaque no meio acad??mico e no mercado, como parte integral da governan??a de qualquer organiza????o. As organiza????es governam a TI, sendo que algumas s??o mais efetivas e conseguem obter vantagem competitiva da TI. Num contexto de melhoria cont??nua, diagnosticar o estado atual ?? fundamental para definir a????es para se alcan??ar um estado desejado. Cabe ??s organiza????es realizar o diagn??stico e projetar o futuro a partir de estrat??gias corporativas. O objetivo foi definir diretrizes para um processo de diagn??stico da governan??a de TI. A metodologia utilizada foi a combina????o da abordagem de governan??a de TI de Weill e Ross e do modelo de maturidade do alinhamento estrat??gico entre o neg??cio e a TI de Luftman, complementado pela defini????o de fases, atividades, t??cnicas, pap??is e informa????es de entrada e sa??da. O processo foi aplicado num estudo de caso, onde os resultados demonstram que foi poss??vel diagnosticar o modelo de governan??a de TI da organiza????o objeto e analisar o n??vel de harmonia entre seus componentes. A combina????o das fontes te??ricas permitiu reduzir o n??vel de subjetividade da an??lise da efic??cia do modelo de governan??a de TI. Conclui-se que o conjunto de diretrizes definido permitiu construir um processo de f??cil aplica????o e de curta dura????o, cujos resultados, padronizados, podem ser usados para compara????es futuras. Com isso ?? poss??vel conhecer e comparar o estado da governan??a de TI, em momentos distintos, para verificar se a organiza????o atingiu o estado desejado.Made available in DSpace on 2016-06-24T04:20:26Z (GMT). No. of bitstreams: 1 Texto completo AndreGustavo - 2008.pdf: 2668234 bytes, checksum: 054599d0f8bd017224aef927e7197801 (MD5) Previous issue date: 2008-09-29application/pdfhttps://bdtd.ucb.br:8443/jspui/retrieve/3563/Texto%20completo%20AndreGustavo%20-%202008.pdf.jpgporUniversidade Cat??lica de Bras??liaPrograma de P??s-Gradua????o em Gest??o do Conhecimento e da Tecnologia da Informa????oUCBBRInform??ticagovernan??agovernan??a de TIdiagn??stico da governan??a de TIgovernanceITgovernanceITgovernance diagnosticCNPQ::CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAODiretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????oinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UCBinstname:Universidade Católica de Brasília (UCB)instacron:UCBORIGINALTexto completo AndreGustavo - 2008.pdfapplication/pdf2668234https://200.214.135.178:8443/jspui/bitstream/123456789/1558/1/Texto+completo+AndreGustavo+-+2008.pdf054599d0f8bd017224aef927e7197801MD51THUMBNAILTexto completo AndreGustavo - 2008.pdf.jpgTexto completo AndreGustavo - 2008.pdf.jpgimage/jpeg3050https://200.214.135.178:8443/jspui/bitstream/123456789/1558/2/Texto+completo+AndreGustavo+-+2008.pdf.jpg6e43316b0591383dca898f797f78c2faMD52123456789/15582019-09-09 17:03:36.314Biblioteca Digital de Teses e Dissertaçõeshttps://bdtd.ucb.br:8443/jspui/
dc.title.por.fl_str_mv Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
title Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
spellingShingle Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
Lima, Andr?? Gustavo Bastos
governan??a
governan??a de TI
diagn??stico da governan??a de TI
governance
ITgovernance
ITgovernance diagnostic
CNPQ::CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAO
title_short Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
title_full Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
title_fullStr Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
title_full_unstemmed Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
title_sort Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o
author Lima, Andr?? Gustavo Bastos
author_facet Lima, Andr?? Gustavo Bastos
author_role author
dc.contributor.advisor1.fl_str_mv Figueiredo, Rejane Maria da Costa
dc.contributor.advisor1ID.fl_str_mv CPF:12225046859
dc.contributor.advisor1Lattes.fl_str_mv http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4796302U1
dc.contributor.referee1.fl_str_mv Souza Neto, Jo??o
dc.contributor.referee2.fl_str_mv Santos, Rildo Ribeiro dos
dc.contributor.referee2ID.fl_str_mv CPF:55909035649
dc.contributor.authorID.fl_str_mv CPF:83168680168
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/9870281017231708
dc.contributor.author.fl_str_mv Lima, Andr?? Gustavo Bastos
contributor_str_mv Figueiredo, Rejane Maria da Costa
Souza Neto, Jo??o
Santos, Rildo Ribeiro dos
dc.subject.por.fl_str_mv governan??a
governan??a de TI
diagn??stico da governan??a de TI
topic governan??a
governan??a de TI
diagn??stico da governan??a de TI
governance
ITgovernance
ITgovernance diagnostic
CNPQ::CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAO
dc.subject.eng.fl_str_mv governance
ITgovernance
ITgovernance diagnostic
dc.subject.cnpq.fl_str_mv CNPQ::CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAO
dc.description.abstract.eng.fl_txt_mv IT has become greatly important as for the implementation of business strategies. IT governance has been highlighted among the academic and market needs lately. It has become an integral part of the governance in any organization. The organizations rule IT and it must be said that some of them are more effective and can obtain competitive advantages from IT. As far as continuous improvement is concerned, diagnosing the current state is of utmost importance so as to define the actions to be taken to achieve the desired state. The organizations ought to be responsible for diagnosing and designing the future based on corporative strategies. The aim was to define guidelines for a diagnostic process of IT governance. The methodology which was used involved the combination of the IT governance framework by Weill & Ross and the IT-business strategic alignment maturity model by Luftman, complemented by the definition of phases, activities, techniques, roles, and in and out information. The process was applied to a case study whose results indicate that it was possible to diagnose the IT governance model of the object organization and also to analyze the harmony level between its components. The combination of the theoretical sources allowed the reduction of the subjectivity level of the efficiency analysis of the IT governance model. It has been concluded that this defined guidelines set allowed the construction of an easily applicable short-term process whose standardized results may be used for future comparisons. Hence, it is possible to get to know and to compare the state of the IT governance, not to mention verify if the organization has reached the level desired.
dc.description.abstract.por.fl_txt_mv A tecnologia da informa????o (TI) tem se tornado cada vez mais importante para a implementa????o das estrat??gias de neg??cio. Nos ??ltimos anos a governan??a de TI ganhou destaque no meio acad??mico e no mercado, como parte integral da governan??a de qualquer organiza????o. As organiza????es governam a TI, sendo que algumas s??o mais efetivas e conseguem obter vantagem competitiva da TI. Num contexto de melhoria cont??nua, diagnosticar o estado atual ?? fundamental para definir a????es para se alcan??ar um estado desejado. Cabe ??s organiza????es realizar o diagn??stico e projetar o futuro a partir de estrat??gias corporativas. O objetivo foi definir diretrizes para um processo de diagn??stico da governan??a de TI. A metodologia utilizada foi a combina????o da abordagem de governan??a de TI de Weill e Ross e do modelo de maturidade do alinhamento estrat??gico entre o neg??cio e a TI de Luftman, complementado pela defini????o de fases, atividades, t??cnicas, pap??is e informa????es de entrada e sa??da. O processo foi aplicado num estudo de caso, onde os resultados demonstram que foi poss??vel diagnosticar o modelo de governan??a de TI da organiza????o objeto e analisar o n??vel de harmonia entre seus componentes. A combina????o das fontes te??ricas permitiu reduzir o n??vel de subjetividade da an??lise da efic??cia do modelo de governan??a de TI. Conclui-se que o conjunto de diretrizes definido permitiu construir um processo de f??cil aplica????o e de curta dura????o, cujos resultados, padronizados, podem ser usados para compara????es futuras. Com isso ?? poss??vel conhecer e comparar o estado da governan??a de TI, em momentos distintos, para verificar se a organiza????o atingiu o estado desejado.
description IT has become greatly important as for the implementation of business strategies. IT governance has been highlighted among the academic and market needs lately. It has become an integral part of the governance in any organization. The organizations rule IT and it must be said that some of them are more effective and can obtain competitive advantages from IT. As far as continuous improvement is concerned, diagnosing the current state is of utmost importance so as to define the actions to be taken to achieve the desired state. The organizations ought to be responsible for diagnosing and designing the future based on corporative strategies. The aim was to define guidelines for a diagnostic process of IT governance. The methodology which was used involved the combination of the IT governance framework by Weill & Ross and the IT-business strategic alignment maturity model by Luftman, complemented by the definition of phases, activities, techniques, roles, and in and out information. The process was applied to a case study whose results indicate that it was possible to diagnose the IT governance model of the object organization and also to analyze the harmony level between its components. The combination of the theoretical sources allowed the reduction of the subjectivity level of the efficiency analysis of the IT governance model. It has been concluded that this defined guidelines set allowed the construction of an easily applicable short-term process whose standardized results may be used for future comparisons. Hence, it is possible to get to know and to compare the state of the IT governance, not to mention verify if the organization has reached the level desired.
publishDate 2008
dc.date.issued.fl_str_mv 2008-09-29
dc.date.available.fl_str_mv 2009-05-23
dc.date.accessioned.fl_str_mv 2016-06-24T04:20:26Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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dc.identifier.citation.fl_str_mv LIMA, Andr?? Gustavo Bastos. Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o. 2008. 137 f. Disserta????o (Mestrado em Inform??tica) - Universidade Cat??lica de Bras??lia, Bras??lia, 2008.
dc.identifier.uri.fl_str_mv https://bdtd.ucb.br:8443/jspui/handle/123456789/1558
identifier_str_mv LIMA, Andr?? Gustavo Bastos. Diretrizes para um processo de diagn??stico da governan??a de tecnologia da informa????o. 2008. 137 f. Disserta????o (Mestrado em Inform??tica) - Universidade Cat??lica de Bras??lia, Bras??lia, 2008.
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