Percep????o de tecnoestresse em profissionais de TI
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da UCB |
Texto Completo: | https://bdtd.ucb.br:8443/jspui/handle/tede/2753 |
Resumo: | The consolidation of Information and Consolidation Technology (ICT) tools in organizations enables significant alterations in the work-flow and structural fluxes that often impact the psychological and physical health of the employees who utilize them, leaving them more susceptible to technological stress, also known as technostress, which consists in a modern adaptational disease caused by the inability to deal with new technologies in a healthy manner. The current study elicited, through the Technostress Scale (RED), the existance of an association between technostress??? dimensions and demographic, labor and psychosocial variables in IT professionals in public and private organizations located in Distrito Federal (Brazil) from April 14th to May 1st 2019. Eletronic survey was utilized to collect the data. Of the 102 answers, 49 (valid cases) Distrito Federal inhabitants were utilized. The Technostress Scale kept the four factor structure (disbelief, fatigue, anxiety and inefficiency. Low levels of technostress were observed in the IT researchers??? category and moderate levels in the IT professionals???. There was no influence of socio-demographic nor work related variables connected to technostress in the studied sample. |
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Hedler, Helga Cristinahttp://lattes.cnpq.br/9878306773047270http://lattes.cnpq.br/0811507436965937Portella, Ulisses Almeida2020-04-23T20:06:50Z2019-08-29PORTELLA, Ulisses Almeida. Percep????o de tecnoestresse em profissionais de TI. 2019. 97 f. Disserta????o (Programa Stricto Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????o) - Universidade Cat??lica de Bras??lia, Bras??lia, 2019.https://bdtd.ucb.br:8443/jspui/handle/tede/2753The consolidation of Information and Consolidation Technology (ICT) tools in organizations enables significant alterations in the work-flow and structural fluxes that often impact the psychological and physical health of the employees who utilize them, leaving them more susceptible to technological stress, also known as technostress, which consists in a modern adaptational disease caused by the inability to deal with new technologies in a healthy manner. The current study elicited, through the Technostress Scale (RED), the existance of an association between technostress??? dimensions and demographic, labor and psychosocial variables in IT professionals in public and private organizations located in Distrito Federal (Brazil) from April 14th to May 1st 2019. Eletronic survey was utilized to collect the data. Of the 102 answers, 49 (valid cases) Distrito Federal inhabitants were utilized. The Technostress Scale kept the four factor structure (disbelief, fatigue, anxiety and inefficiency. Low levels of technostress were observed in the IT researchers??? category and moderate levels in the IT professionals???. There was no influence of socio-demographic nor work related variables connected to technostress in the studied sample.A consolida????o das ferramentas das Tecnologias da Informa????o e Comunica????o (TIC) nas organiza????es propiciam altera????es significativas no modo de trabalho e nos fluxos das estruturas que, muitas vezes, impactam na sa??de f??sica e psicol??gica dos trabalhadores que as utilizam, deixando-os mais propensos ao estresse tecnol??gico, denominado tecnoestresse, consistente em uma doen??a moderna de adapta????o causada pela incapacidade de lidar com novas tecnologias de maneira saud??vel. O presente estudo levantou, por meio da Escala de Tecnoestresse ??? RED, a exist??ncia de associa????o entre as dimens??es do tecnoestresse e as vari??veis demogr??ficas, laborais e psicossociais em profissionais da ??rea de TI, em organiza????es p??blicas e privadas, situadas no Distrito Federal, no per??odo de 14 de abril a 1?? de maio de 2019. Utilizou-se um question??rio eletr??nico para a coleta dos dados. Das 102 respostas utilizou-se 49 (casos v??lidos) residentes no Distrito Federal. A escala de tecnoestresse manteve a estrutura de quatro fatores: descren??a, fadiga, ansiedade e inefici??ncia. Foram observados baixos n??veis de tecnoestresse na categoria profissionais de TI da pesquisa e n??vel moderado de fadiga nos profissionais. N??o houve influ??ncia de vari??veis sociodemogr??ficas e laborais sobre tecnoestresse na popula????o estudada.Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2020-04-23T20:06:29Z No. of bitstreams: 1 UlissesAlmeidaPortellaDissertacao2019.pdf: 1351285 bytes, checksum: 5056be58a9b25eeae470f24a6beacb8c (MD5)Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2020-04-23T20:06:50Z (GMT) No. of bitstreams: 1 UlissesAlmeidaPortellaDissertacao2019.pdf: 1351285 bytes, checksum: 5056be58a9b25eeae470f24a6beacb8c (MD5)Made available in DSpace on 2020-04-23T20:06:50Z (GMT). No. of bitstreams: 1 UlissesAlmeidaPortellaDissertacao2019.pdf: 1351285 bytes, checksum: 5056be58a9b25eeae470f24a6beacb8c (MD5) Previous issue date: 2019-08-29application/pdfhttps://200.214.135.178:8443/jspui/retrieve/6885/UlissesAlmeidaPortellaDissertacao2019.pdf.jpgporUniversidade Cat??lica de Bras??liaPrograma Stricto Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????oUCBBrasilEscola de Educa????o, Tecnologia e Comunica????oEstresseTecnoestresseTecnologia da informa????o e comunica????o - TICInformation and communication technology - ICTTechno stressStressCNPQ::CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAOPercep????o de tecnoestresse em profissionais de TIinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisinfo:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UCBinstname:Universidade Católica de Brasília (UCB)instacron:UCBTHUMBNAILUlissesAlmeidaPortellaDissertacao2019.pdf.jpgUlissesAlmeidaPortellaDissertacao2019.pdf.jpgimage/jpeg4911https://200.214.135.178:8443/jspui/bitstream/tede/2753/4/UlissesAlmeidaPortellaDissertacao2019.pdf.jpg5272798001dd98d5208316a97b18241eMD54TEXTUlissesAlmeidaPortellaDissertacao2019.pdf.txtUlissesAlmeidaPortellaDissertacao2019.pdf.txttext/plain155392https://200.214.135.178:8443/jspui/bitstream/tede/2753/3/UlissesAlmeidaPortellaDissertacao2019.pdf.txt7e296ce326c74dd3250446436eaa0030MD53LICENSElicense.txtlicense.txttext/plain; charset=utf-81905https://200.214.135.178:8443/jspui/bitstream/tede/2753/1/license.txt75558dcf859532757239878b42f1c2c7MD51ORIGINALUlissesAlmeidaPortellaDissertacao2019.pdfUlissesAlmeidaPortellaDissertacao2019.pdfapplication/pdf1351285https://200.214.135.178:8443/jspui/bitstream/tede/2753/2/UlissesAlmeidaPortellaDissertacao2019.pdf5056be58a9b25eeae470f24a6beacb8cMD52tede/27532020-07-07 15:52:28.762TElDRU4/P0EgREUgRElTVFJJQlVJPz8/P08gTj8/Ty1FWENMVVNJVkEKCkNvbSBhIGFwcmVzZW50YT8/Pz9vIGRlc3RhIGxpY2VuPz9hLCB2b2M/PyAoYXV0b3Igb3UgbyB0aXR1bGFyIGRvcyBkaXJlaXRvcyBkZSBhdXRvcikgY29uY2VkZSA/PyBVbml2ZXJzaWRhZGUgQ2F0Pz9saWNhIGRlIEJyYXM/P2xpYSAoVUNCKSBvIGRpcmVpdG8gbj8/by1leGNsdXNpdm8gZGUgcmVwcm9kdXppciwgdHJhZHV6aXIgKGNvbmZvcm1lIGRlZmluaWRvIGFiYWl4byksIGUvb3UgZGlzdHJpYnVpciBhIHN1YSB0ZXNlIG91IGRpc3NlcnRhPz8/P28gKGluY2x1aW5kbyBvIHJlc3VtbykgcG9yIHRvZG8gbyBtdW5kbyBubyBmb3JtYXRvIGltcHJlc3NvIGUgZWxldHI/P25pY28gZSBlbSBxdWFscXVlciBtZWlvLCBpbmNsdWluZG8gb3MgZm9ybWF0b3MgPz91ZGlvIG91IHY/P2Rlby4KClZvYz8/IGNvbmNvcmRhIHF1ZSBhIFVDQiBwb2RlLCBzZW0gYWx0ZXJhciBvIGNvbnRlPz9kbywgdHJhbnNwb3IgYSBzdWEgdGVzZSBvdSBkaXNzZXJ0YT8/Pz9vIHBhcmEgcXVhbHF1ZXIgbWVpbyBvdSBmb3JtYXRvIHBhcmEgZmlucyBkZSBwcmVzZXJ2YT8/Pz9vLgoKVm9jPz8gdGFtYj8/bSBjb25jb3JkYSBxdWUgYSBVQ0IgcG9kZSBtYW50ZXIgbWFpcyBkZSB1bWEgYz8/cGlhIGEgc3VhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byBwYXJhIGZpbnMgZGUgc2VndXJhbj8/YSwgYmFjay11cCBlIHByZXNlcnZhPz8/P28uCgpWb2M/PyBkZWNsYXJhIHF1ZSBhIHN1YSB0ZXNlIG91IGRpc3NlcnRhPz8/P28gPz8gb3JpZ2luYWwgZSBxdWUgdm9jPz8gdGVtIG8gcG9kZXIgZGUgY29uY2VkZXIgb3MgZGlyZWl0b3MgY29udGlkb3MgbmVzdGEgbGljZW4/P2EuIFZvYz8/IHRhbWI/P20gZGVjbGFyYSBxdWUgbyBkZXA/P3NpdG8gZGEgc3VhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byBuPz9vIGluZnJpbmdlIGRpcmVpdG9zIGF1dG9yYWlzIGRlIG5pbmd1Pz9tLgoKQ2FzbyBhIHN1YSB0ZXNlIG91IGRpc3NlcnRhPz8/P28gY29udGVuaGEgbWF0ZXJpYWwgcXVlIHZvYz8/IG4/P28gcG9zc3VpIGEgdGl0dWxhcmlkYWRlIGRvcyBkaXJlaXRvcyBhdXRvcmFpcywgdm9jPz8gZGVjbGFyYSBxdWUgb2J0ZXZlIGEgcGVybWlzcz8/byBpcnJlc3RyaXRhIGRvIGRldGVudG9yIGRvcyBkaXJlaXRvcyBhdXRvcmFpcyBwYXJhIGNvbmNlZGVyID8/IFVDQiBvcyBkaXJlaXRvcyBhcHJlc2VudGFkb3MgbmVzdGEgbGljZW4/P2EsIGUgcXVlIGVzc2UgbWF0ZXJpYWwgZGUgcHJvcHJpZWRhZGUgZGUgdGVyY2Vpcm9zIGVzdD8/IGNsYXJhbWVudGUgaWRlbnRpZmljYWRvIGUgcmVjb25oZWNpZG8gbm8gdGV4dG8gb3Ugbm8gY29udGU/P2RvIGRhIHRlc2Ugb3UgZGlzc2VydGE/Pz8/byBvcmEgZGVwb3NpdGFkYS4KCkNhc28gYSB0ZXNlIG91IGRpc3NlcnRhPz8/P28gZGVwb3NpdGFkYSB0ZW5oYSBzaWRvIHJlc3VsdGFkbyBkZSB1bSBwYXRyb2M/P25pbyBvdSBhcG9pbyBkZSB1bWEgYWc/P25jaWEgZGUgZm9tZW50byBvdSBvdXRybyBvcmdhbmlzbW8gcXVlIG4/P28gc2VqYSBhIFVDQiwgdm9jPz8gZGVjbGFyYSBxdWUgcmVzcGVpdG91IHRvZG9zIGUgcXVhaXNxdWVyIGRpcmVpdG9zIGRlIHJldmlzPz9vIGNvbW8gdGFtYj8/bSBhcyBkZW1haXMgb2JyaWdhPz8/P2VzIGV4aWdpZGFzIHBvciBjb250cmF0byBvdSBhY29yZG8uCgpBIFVDQiBzZSBjb21wcm9tZXRlIGEgaWRlbnRpZmljYXIgY2xhcmFtZW50ZSBvIHNldSBub21lIChzKSBvdSBvKHMpIG5vbWUocykgZG8ocykgZGV0ZW50b3IoZXMpIGRvcyBkaXJlaXRvcyBhdXRvcmFpcyBkYSB0ZXNlIG91IGRpc3NlcnRhPz8/P28sIGUgbj8/byBmYXI/PyBxdWFscXVlciBhbHRlcmE/Pz8/bywgYWw/P20gZGFxdWVsYXMgY29uY2VkaWRhcyBwb3IgZXN0YSBsaWNlbj8/YS4KBiblioteca Digital de Teses e Dissertaçõeshttps://bdtd.ucb.br:8443/jspui/ |
dc.title.por.fl_str_mv |
Percep????o de tecnoestresse em profissionais de TI |
title |
Percep????o de tecnoestresse em profissionais de TI |
spellingShingle |
Percep????o de tecnoestresse em profissionais de TI Portella, Ulisses Almeida Estresse Tecnoestresse Tecnologia da informa????o e comunica????o - TIC Information and communication technology - ICT Techno stress Stress CNPQ::CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO |
title_short |
Percep????o de tecnoestresse em profissionais de TI |
title_full |
Percep????o de tecnoestresse em profissionais de TI |
title_fullStr |
Percep????o de tecnoestresse em profissionais de TI |
title_full_unstemmed |
Percep????o de tecnoestresse em profissionais de TI |
title_sort |
Percep????o de tecnoestresse em profissionais de TI |
author |
Portella, Ulisses Almeida |
author_facet |
Portella, Ulisses Almeida |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Hedler, Helga Cristina |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/9878306773047270 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/0811507436965937 |
dc.contributor.author.fl_str_mv |
Portella, Ulisses Almeida |
contributor_str_mv |
Hedler, Helga Cristina |
dc.subject.por.fl_str_mv |
Estresse Tecnoestresse Tecnologia da informa????o e comunica????o - TIC |
topic |
Estresse Tecnoestresse Tecnologia da informa????o e comunica????o - TIC Information and communication technology - ICT Techno stress Stress CNPQ::CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO |
dc.subject.eng.fl_str_mv |
Information and communication technology - ICT Techno stress Stress |
dc.subject.cnpq.fl_str_mv |
CNPQ::CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO |
dc.description.abstract.eng.fl_txt_mv |
The consolidation of Information and Consolidation Technology (ICT) tools in organizations enables significant alterations in the work-flow and structural fluxes that often impact the psychological and physical health of the employees who utilize them, leaving them more susceptible to technological stress, also known as technostress, which consists in a modern adaptational disease caused by the inability to deal with new technologies in a healthy manner. The current study elicited, through the Technostress Scale (RED), the existance of an association between technostress??? dimensions and demographic, labor and psychosocial variables in IT professionals in public and private organizations located in Distrito Federal (Brazil) from April 14th to May 1st 2019. Eletronic survey was utilized to collect the data. Of the 102 answers, 49 (valid cases) Distrito Federal inhabitants were utilized. The Technostress Scale kept the four factor structure (disbelief, fatigue, anxiety and inefficiency. Low levels of technostress were observed in the IT researchers??? category and moderate levels in the IT professionals???. There was no influence of socio-demographic nor work related variables connected to technostress in the studied sample. |
dc.description.abstract.por.fl_txt_mv |
A consolida????o das ferramentas das Tecnologias da Informa????o e Comunica????o (TIC) nas organiza????es propiciam altera????es significativas no modo de trabalho e nos fluxos das estruturas que, muitas vezes, impactam na sa??de f??sica e psicol??gica dos trabalhadores que as utilizam, deixando-os mais propensos ao estresse tecnol??gico, denominado tecnoestresse, consistente em uma doen??a moderna de adapta????o causada pela incapacidade de lidar com novas tecnologias de maneira saud??vel. O presente estudo levantou, por meio da Escala de Tecnoestresse ??? RED, a exist??ncia de associa????o entre as dimens??es do tecnoestresse e as vari??veis demogr??ficas, laborais e psicossociais em profissionais da ??rea de TI, em organiza????es p??blicas e privadas, situadas no Distrito Federal, no per??odo de 14 de abril a 1?? de maio de 2019. Utilizou-se um question??rio eletr??nico para a coleta dos dados. Das 102 respostas utilizou-se 49 (casos v??lidos) residentes no Distrito Federal. A escala de tecnoestresse manteve a estrutura de quatro fatores: descren??a, fadiga, ansiedade e inefici??ncia. Foram observados baixos n??veis de tecnoestresse na categoria profissionais de TI da pesquisa e n??vel moderado de fadiga nos profissionais. N??o houve influ??ncia de vari??veis sociodemogr??ficas e laborais sobre tecnoestresse na popula????o estudada. |
description |
The consolidation of Information and Consolidation Technology (ICT) tools in organizations enables significant alterations in the work-flow and structural fluxes that often impact the psychological and physical health of the employees who utilize them, leaving them more susceptible to technological stress, also known as technostress, which consists in a modern adaptational disease caused by the inability to deal with new technologies in a healthy manner. The current study elicited, through the Technostress Scale (RED), the existance of an association between technostress??? dimensions and demographic, labor and psychosocial variables in IT professionals in public and private organizations located in Distrito Federal (Brazil) from April 14th to May 1st 2019. Eletronic survey was utilized to collect the data. Of the 102 answers, 49 (valid cases) Distrito Federal inhabitants were utilized. The Technostress Scale kept the four factor structure (disbelief, fatigue, anxiety and inefficiency. Low levels of technostress were observed in the IT researchers??? category and moderate levels in the IT professionals???. There was no influence of socio-demographic nor work related variables connected to technostress in the studied sample. |
publishDate |
2019 |
dc.date.issued.fl_str_mv |
2019-08-29 |
dc.date.accessioned.fl_str_mv |
2020-04-23T20:06:50Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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publishedVersion |
format |
masterThesis |
dc.identifier.citation.fl_str_mv |
PORTELLA, Ulisses Almeida. Percep????o de tecnoestresse em profissionais de TI. 2019. 97 f. Disserta????o (Programa Stricto Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????o) - Universidade Cat??lica de Bras??lia, Bras??lia, 2019. |
dc.identifier.uri.fl_str_mv |
https://bdtd.ucb.br:8443/jspui/handle/tede/2753 |
identifier_str_mv |
PORTELLA, Ulisses Almeida. Percep????o de tecnoestresse em profissionais de TI. 2019. 97 f. Disserta????o (Programa Stricto Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????o) - Universidade Cat??lica de Bras??lia, Bras??lia, 2019. |
url |
https://bdtd.ucb.br:8443/jspui/handle/tede/2753 |
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por |
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Universidade Cat??lica de Bras??lia |
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Programa Stricto Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????o |
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UCB |
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Brasil |
dc.publisher.department.fl_str_mv |
Escola de Educa????o, Tecnologia e Comunica????o |
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Universidade Cat??lica de Bras??lia |
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