A metadata proposal for registration of lessons learned in projects

• Autor(a) principal: Ramos Junior, Mauricio Augusto Cabral
• Data de Publicação: 2020
• Outros Autores: Almeida, Carlos Henrique Marcondes de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Informação & Informação
• DOI: 10.5433/1981-8920.2020v25n3p212
• Texto Completo: https://ojs.uel.br/revistas/uel/index.php/informacao/article/view/41373
• topic: Knowledge management; Lesson learned; Metadata; Project; Information representation; Gestión del conocimiento; Lección aprendida; Metadatos; Proyecto; Representación de la información; Gestão do conhecimento; Lição aprendida; Metadado; Projeto

Introduction: Lessons learned are essential to improve project management in organizations, making their registration a crucial activity for the effective management of knowledge that originates from them. In this sense, defining the metadata that favors a reliable description of the context related to a particular lesson learned is a key success factor. Objective: To define a basic set of metadata to record lessons learned on projects. Methodology: Research with a qualitative approach, applied nature and exploratory objectives, using bibliographic and documentary procedures in addition to Excel and R softwares. Results: Determination of a statistically representative sample containing 54 forms of registration of lessons learned used by organizations of public or private nature, national or international and originating in 11 countries, totaling 169 attributes, which were analyzed and consolidated in a set of 29 attributes that finally, they were presented as metadata according to the best practices proposed by the Dublin CoreTM Metadata Iniative. Conclusions: The proposed set of metadata offers a basic structure of high reliability to record lessons learned, which, however, lacks the previous development of skills and products to favor its use. Thus, it is recommended that each organization that uses project management develop and use its own procedures, vocabularies and taxonomies, standardizing the recording of lessons learned to facilitate the search and retrieval of relevant information - perhaps the most appropriate way to emphasize the importance of lessons learned in organizations and highlight the care to be taken when registering them.