Coletivo de trabalho e atividade dos motoboys : gênero profissional, saberes operatórios e riscos da atividade de trabalho

• Autor(a) principal: Moraes, Thiago Drumond
• Data de Publicação: 2008
• Tipo de documento: Tese
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UERJ
• Texto Completo: http://www.bdtd.uerj.br/handle/1/15062
• topic: Motorcycle courier; Work collective; Professional gender; Operatory knowledge; Risk; Trabalho Aspectos psicológicos; Segurança do trabalho Aspectos psicológicos; Ergonomia; Motociclistas; Motoboy; Coletivo de trabalho; Gênero profissional; Saberes operatórios; Riscos; CNPQ::CIENCIAS HUMANAS::PSICOLOGIA::PSICOLOGIA DO TRABALHO E ORGANIZACIONAL

About 20 years ago, initiated in Brazil's urban area a work activity: that of the motoboys, which has become common for the delivery of products to costumers. Parallel to the growth of this occupational activity, the number of grave and fatal accidents involving motorcycle riders on the Brazilian roadways have been increasing and calling the attention of public heath officials. In trying to comprehend the questions that surrounds this phenomenon, one can observe a small but consistent number of academic research that focuses on this profession. Still, despite these efforts, there remains only a limited number of studies which aim to comprehend this activity. Even less, are those who research the dimensions of the collective produced by the professionals (such as work collective or gender collective), as well as their effects on the constitution of knowledge, of discourse, of values, and of confronting strategies to diverse constraints of the activity, in particular de dimensions of accident risks. This thesis proposes to respond specifically to these questions. For this purpose, an exploratory research containing two methodological perspectives was developed. The first, a quantitative gathering of the diverse aspects of the courier s job, such as the profile of the professional, the organization of the work, and some effects on the worker, made possible by the application of 189 questionnaires applied on a proportional population of the professionals who transits on the main roads of the city of Vitória. On the other hand, a study was developed, based on the principles of both Ergology and on different clinical approaches to work, especially the Activity Clinic and the Work Psicodinamics , through which one strived to accoplish an analysis of the work activity in partnership with the workers, aiming to identify the dimensions of the collective that are produced through the means of work, as well as knowledge, individual and collective strategies do deal with the demands, the pressures, and the contradictions and the eventuality of the everyday. It stands out in this qualitative stage, the development of an etnografic proximity of workers and the utilization of the auto-confrontations techniques and the instructions to the look-alike , being that these two were obtained thru the Clinical Activity. As a result, one can observe the existence of countless knowleges produced and/or shared by the collective, such as an evaluation of the services, time management, route planning, the mobilization of solidary network, the management of transgressions, the manners of conduction, as well as the collective strategies do deal with the risks, from which stands out the positive exploration of the risks and strategies based on the potential of virility, the capacity of anticipation, and the precaution of taking care of oneself by signaling the presence of the professionals in the street traffics. One concludes, from this analysis, that there exists a work collective, and more specifically, the existence of a professional genre which is in the process of construction. This, on the other hand, is contaminated by countless contradictions and resistance that could potentially be attenuating towards impeding the manifestation of this work collective in all its potential.