A língua inglesa como ferramenta do Secretário Executivo

• Autor(a) principal: Gonçalves, Otávio Bessa
• Data de Publicação: 2016
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/34877
• topic: Secretariado; Língua inglesa - Formação profissional

English is currently the language most utilised in the western corporative scene on a global escale. This way, it becomes necessary that the professionals of the business market try to master it.This need to improve themselves becomes even more relevant when speaking of the executive secretaryship job, which deals with the aspects of the language in a organizatian.To discover what exactly are these atributions of the class, this research has the intent of pointing the aplications of the English language for the executive secretary, what is the profile looked for in the market and how the academic formation of this bilingual professional is. After a fundamental bibliographical research to map the theme to be studied, a qualitative interview was conducted with two bilingual executive secretaries with a profile distinct to gather real experiences from inside an organization and their visions about this tool,its use and effect on the academic formation and area of aplication of the job. The participants’ answers were then analised individualy, between each other and with the biblliographical studies and interpreted within the impact to the profession. Many aspects answered coincided with the documental research like the functions and aplicabilities of the enligsh language for a secretary. However, a big discrepancy was found on the matter of the academic formation, the demands from the market and regional differences. A disfunction in the graduation’s English classes was found in preparing the students for the market’s demands,making the bachelors have to look for external meanings to supply these needs. Taking into account these aspects, there were presented hypothesis based on the data found about the English language as a tool and how it influences the executive secretaryship profession.