Cultura de segurança do paciente na perspectiva de técnicos de enfermagem de um setor de emergência

• Autor(a) principal: Silva, Micheline da Fonseca
• Data de Publicação: 2021
• Outros Autores: Bezerril, Manacés dos Santos, Chiavone, Flávia Tavares Barreto, Morais, Soraya Helena Medeiros de, Costa, Maria Eduarda Gonçalves da, Dantas, Marianny Nayara Paiva, Santos, Viviane Euzébia Pereira
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/56734
• topic: Técnicos de Enfermagem; Segurança do Paciente; Emergências; Cultura Organizacional; Gestão da Segurança

Objective: to characterize the culture of patient safety from the perspective of nursing technicians of an emergency sec-tor. Methods: cross-sectional study, developed in the emer-gency sector of a state hospital with 175 nursing techni-cians, from a 12-dimensional instrument on safety culture. The analysis of the data made based on the percentages of positive, negative and neutral responses of each dimension. Results: the culture of patient safety was characterized po-sitively from the dimension Expectations about its super-visor/head and actions promoting patient safety (56.6%); negatively in the sphere Adequacy of professionals (75.5%); and in a neutral way, in the scope of Organizational Learning - continuous improvement (61.1%). Conclusion: it was un-derstood that nursing technicians characterize the culture of patient safety in the emergency sector as an important aspect of the work environment, but that it needs to be op-timized.