Motivação dos servidores públicos para retorno ao trabalho presencial em Fortaleza

• Autor(a) principal: Almeida, Maria Géssica de Sousa
• Data de Publicação: 2021
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/68942
• topic: Servidor Público; Motivação; Trabalho Remoto; Trabalho Presencial

The present research aimed to identify the motivational factors of public servants to return to face-to-face work, analyze the motivation with remote work, identify the motivational and demotivational factors in the return to face-to-face work and compare the motivation of public servants with face-to-face work. and remote work. Thus, descriptive and deductive research methods were used, with a qualitative and quantitative approach. For data collection, a questionnaire was carried out with 15 questions, 04 of which were closed (gender, age, education and number of years in the services), to identify the profile of the interviewees, and 11 open questions, with the objective of having a diagnosis on the employees' motivation to return to face-to-face work. Thus, the same was carried out with 13 servers from the Division of Bidding and Contracts, Administrative Secretariat and Administrative Support of the Regional Labor Court 7th Region. The results were analyzed by Bardim's content analysis, with 04 categorizations: motivation to return to face-to-face work, motivation and demotivation to remote work, motivational and demotivating factors to face-to-face work and face-to-face vs remote motivation. As for the results obtained in the research, it was found that the server is motivated to return to face-to-face work, wants to return to face-to-face interaction with their co-workers, work at established times, in addition to direct communication that helps in the faster resolution of problems. and greater fluidity in the activities carried out by the servers. These were the main motivating factors for the face-to-face return, however it was also found that a significant part of servers do not want total exclusion from remote work, with the period that employees were in the remote work modality, the advantages and disadvantages of the same were discovered. , thus, affected the motivation for fully face-to-face work, giving rise to a new disposition to the hybrid mode.