Feelings of nurses in the reception and risk classification evaluation in the emergency room

Detalhes bibliográficos
Autor(a) principal: Sakai, Andressa Midori
Data de Publicação: 2016
Outros Autores: Rossaneis, Mariana Angela, Haddad, Maria do Carmo Fernandez Lourenço, Sardinha, Denise da Silva Scaneiro
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
Texto Completo: http://www.repositorio.ufc.br/handle/riufc/17366
Resumo: Objective : to reveal feelings of nurses who host with risk assessment and classification in an emergency room of a pubic hospital. Methods : it is a qualitative research approach with 12 nurses interviewed. The data were analyzed, categorized and discussed according to the theoretical framework of work psychodynamics. Results : the nurses expressed feelings of satisfaction in meeting the user needs assistance. They reported feeling as fear, stress and fatigue due to the sharp pace of work, gaps in health care network and situations of violence. They highlighted coping strategies to reduce the burden of this assignment, how to share the completion of the screening with the nursing staff. Conclusion : the host with risk assessment and classification favors the autonomy of nurses and provide greater accountability to this professional users, but the limitations of available resources to solve the complaint of patients generate physical and psychological burden to this worker.
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spelling Feelings of nurses in the reception and risk classification evaluation in the emergency roomAcolhimentoSaúde do TrabalhadorCondições de TrabalhoObjective : to reveal feelings of nurses who host with risk assessment and classification in an emergency room of a pubic hospital. Methods : it is a qualitative research approach with 12 nurses interviewed. The data were analyzed, categorized and discussed according to the theoretical framework of work psychodynamics. Results : the nurses expressed feelings of satisfaction in meeting the user needs assistance. They reported feeling as fear, stress and fatigue due to the sharp pace of work, gaps in health care network and situations of violence. They highlighted coping strategies to reduce the burden of this assignment, how to share the completion of the screening with the nursing staff. Conclusion : the host with risk assessment and classification favors the autonomy of nurses and provide greater accountability to this professional users, but the limitations of available resources to solve the complaint of patients generate physical and psychological burden to this worker.Objetivo: desvelar sentimentos de enfermeiros que realizam o acolhimento com avaliação e classificação de risco em um pronto-socorro de um hospital púbico. Métodos: pesquisa qualitativa em que foram entrevistados 12 enfermeiros, os dados foram analisados, categorizados e discutidos segundo o referencial teórico da Psicodinâmica do Trabalho. Resultados: os enfermeiros manifestaram sentimentos de satisfação em suprir as necessidades assistências do usuário. Relataram sentir medo, estresse e cansaço devido ao ritmo acentuado de trabalho, falhas na rede de atenção a saúde e situações de violência. Destacaram estratégias de enfrentamento para reduzir a sobrecarga dessa atribuição, como partilhar a realização da triagem com os técnicos de enfermagem. Conclusão: O acolhimento com avaliação e classificação de risco favorece a autonomia do enfermeiro e proporciona maior responsabilização desse profissional com os usuários, porém as limitações de recursos disponíveis para resolver a queixa dos pacientes geram sobrecarga física e psíquica a este trabalhador.Rev Rene2016-06-02T13:35:14Z2016-06-02T13:35:14Z2016-03info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfSAKAI, A. M. et al. Feelings of nurses in the reception and risk classification evaluation in the emergency room. Rev Rene, Fortaleza, v. 17, n. 2, p. 233-41, mar./abr. 2016.2175-6783 On-linehttp://www.repositorio.ufc.br/handle/riufc/17366Sakai, Andressa MidoriRossaneis, Mariana AngelaHaddad, Maria do Carmo Fernandez LourençoSardinha, Denise da Silva Scaneiroengreponame:Repositório Institucional da Universidade Federal do Ceará (UFC)instname:Universidade Federal do Ceará (UFC)instacron:UFCinfo:eu-repo/semantics/openAccess2019-02-06T12:10:05Zoai:repositorio.ufc.br:riufc/17366Repositório InstitucionalPUBhttp://www.repositorio.ufc.br/ri-oai/requestbu@ufc.br || repositorio@ufc.bropendoar:2024-09-11T18:20:24.882041Repositório Institucional da Universidade Federal do Ceará (UFC) - Universidade Federal do Ceará (UFC)false
dc.title.none.fl_str_mv Feelings of nurses in the reception and risk classification evaluation in the emergency room
title Feelings of nurses in the reception and risk classification evaluation in the emergency room
spellingShingle Feelings of nurses in the reception and risk classification evaluation in the emergency room
Sakai, Andressa Midori
Acolhimento
Saúde do Trabalhador
Condições de Trabalho
title_short Feelings of nurses in the reception and risk classification evaluation in the emergency room
title_full Feelings of nurses in the reception and risk classification evaluation in the emergency room
title_fullStr Feelings of nurses in the reception and risk classification evaluation in the emergency room
title_full_unstemmed Feelings of nurses in the reception and risk classification evaluation in the emergency room
title_sort Feelings of nurses in the reception and risk classification evaluation in the emergency room
author Sakai, Andressa Midori
author_facet Sakai, Andressa Midori
Rossaneis, Mariana Angela
Haddad, Maria do Carmo Fernandez Lourenço
Sardinha, Denise da Silva Scaneiro
author_role author
author2 Rossaneis, Mariana Angela
Haddad, Maria do Carmo Fernandez Lourenço
Sardinha, Denise da Silva Scaneiro
author2_role author
author
author
dc.contributor.author.fl_str_mv Sakai, Andressa Midori
Rossaneis, Mariana Angela
Haddad, Maria do Carmo Fernandez Lourenço
Sardinha, Denise da Silva Scaneiro
dc.subject.por.fl_str_mv Acolhimento
Saúde do Trabalhador
Condições de Trabalho
topic Acolhimento
Saúde do Trabalhador
Condições de Trabalho
description Objective : to reveal feelings of nurses who host with risk assessment and classification in an emergency room of a pubic hospital. Methods : it is a qualitative research approach with 12 nurses interviewed. The data were analyzed, categorized and discussed according to the theoretical framework of work psychodynamics. Results : the nurses expressed feelings of satisfaction in meeting the user needs assistance. They reported feeling as fear, stress and fatigue due to the sharp pace of work, gaps in health care network and situations of violence. They highlighted coping strategies to reduce the burden of this assignment, how to share the completion of the screening with the nursing staff. Conclusion : the host with risk assessment and classification favors the autonomy of nurses and provide greater accountability to this professional users, but the limitations of available resources to solve the complaint of patients generate physical and psychological burden to this worker.
publishDate 2016
dc.date.none.fl_str_mv 2016-06-02T13:35:14Z
2016-06-02T13:35:14Z
2016-03
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv SAKAI, A. M. et al. Feelings of nurses in the reception and risk classification evaluation in the emergency room. Rev Rene, Fortaleza, v. 17, n. 2, p. 233-41, mar./abr. 2016.
2175-6783 On-line
http://www.repositorio.ufc.br/handle/riufc/17366
identifier_str_mv SAKAI, A. M. et al. Feelings of nurses in the reception and risk classification evaluation in the emergency room. Rev Rene, Fortaleza, v. 17, n. 2, p. 233-41, mar./abr. 2016.
2175-6783 On-line
url http://www.repositorio.ufc.br/handle/riufc/17366
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Rev Rene
publisher.none.fl_str_mv Rev Rene
dc.source.none.fl_str_mv reponame:Repositório Institucional da Universidade Federal do Ceará (UFC)
instname:Universidade Federal do Ceará (UFC)
instacron:UFC
instname_str Universidade Federal do Ceará (UFC)
instacron_str UFC
institution UFC
reponame_str Repositório Institucional da Universidade Federal do Ceará (UFC)
collection Repositório Institucional da Universidade Federal do Ceará (UFC)
repository.name.fl_str_mv Repositório Institucional da Universidade Federal do Ceará (UFC) - Universidade Federal do Ceará (UFC)
repository.mail.fl_str_mv bu@ufc.br || repositorio@ufc.br
_version_ 1813028762402422784

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