Um modelo de ensino remoto focado nas experiências de seus usuários

• Autor(a) principal: Freitas, Jonathan da Silva
• Data de Publicação: 2021
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da Universidade Federal do Ceará (UFC)
• Texto Completo: http://www.repositorio.ufc.br/handle/riufc/64498
• topic: Modelo de ensino remoto; Analise verbal de decisão; ZAPROS; ORCLASS; PACON; Multicritérios de Preferências de Serviços com foco nas Experiências dos Usuários (MPS-USE)

The pandemic caused by covid-19 changed the functioning of different sectors of the economy in an attempt to contain the spread of the virus, and one of the affected sectors of education. Schools and data known for months or had its operation remotely. But this type of teaching presents some difficulties for both students and teachers, due to different factors: technology, access environment, training, among others. This study sought to understand the needs of teachers and students to configure a remote teaching model. Therefore, a service preference strategy was used to support the definition of the proposed model, in order to identify preference criteria focusing on the experiences and needs of its users. criteria that impact distance learning, and based on these criteria, two questionnaires were developed: one for students and the other for teachers, with the aim of discovering the preferable criteria in a remote learning model and developing alternatives according to the needs of their students. users. Subsequently, a multicriteria method of verbal decision analysis (ADL) will be applied to find, among the suggested alternatives, the most preferable one for a remote teaching configuration in a pandemic situation.