AVALIAÇÃO QUALITATIVA DE UM PROGRAMA DE TREINAMENTO PARA EQUIPES VIRTUAIS

• Autor(a) principal: Carmo, Eliane Almeida do
• Data de Publicação: 2024
• Outros Autores: Abbad, Gardênia da Silva, Miranda, Vivian dos Santos, Meira , Letícia Mara de Lima
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: REUNIR: Revista de Administração. Contabilidade e Sustentabilidade
• Texto Completo: https://reunir.revistas.ufcg.edu.br/index.php/uacc/article/view/1683
• topic: Avaliação de treinamento; Desenho instrucional; Teletrabalho; Training evaluation.; Instructional design; Telework

The objective of this work is to evaluate the Instructional Design (ID) quality of a training program for working skills in virtual teams offered by a Brazilian organization in the financial sector. The program was developed to meet the demand for emergency virtual work during the Covid-19 pandemic and has 73 hours for ergonomic adaptation, the assertiveness of communication, and the development of empathy, among others. The data were obtained through secondary sources, analyzing the virtual training's contents and environment. The quality analysis was carried out by 14 specialists, with the support of a script in three evaluation rounds, seeking consensus among the specialist judges. The results showed that the training contents were aimed at both the team and the individual and were relevant to prepare workers to continue their work from home. However, the instructional design of the training needed more proximity to the theory and instructional principles, which may compromise the potential to provide behavior change in graduates and achieve the expected performance. The results and the instructional design literature presented suggestions to guide managers and instructional designers in future training.