Diagnosis of Workplace Bullying and its Consequences for Worker Health

Detalhes bibliográficos
Autor(a) principal: Cançado, Vera L.
Data de Publicação: 2024
Outros Autores: Muylder , Cristiana Fernandes De, Naves, Marcia Lúcia Andrade dos Anjos
Tipo de documento: Artigo
Idioma: por
Título da fonte: Gestão & Conexões
Texto Completo: https://periodicos.ufes.br/ppgadm/article/view/42833
Resumo: In this paper, we aimed to present a model to diagnose the occurrence of the workplace bullying and its consequences for worker health, in a credit union in Brazil. This union was reported to the Brazilian Ministry of Labour. We carried out an exploratory,  quantitative and descriptive study. We applied to all 166 employees the questionnaires NAQ-R (Negative Acts Questionnaire), and an adaptation of the SRQ20 (Self Report Questionnaire-20). We analyzed data by means of univariate and bivariate statistics. The results showed an average of 1.34 negative acts per respondent, highlighting two to four cases of severe bullying. The relationship between workplace bullying and physical and psychological symptoms was confirmed. Therefore, we recommend a model to carry out the diagnosis of workplace bullying in a single organization, by using both questionnaires, combined with data and information about the organization and its work environment.
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spelling Diagnosis of Workplace Bullying and its Consequences for Worker HealthDiagnóstico do Assédio Moral no Trabalho e suas Consequências para a Saúde do TrabalhadorWorkplace bullyingworkers’ healthCredit UnionAssédio moral no trabalhoSaúde do trabalhadorCooperativa de CréditoAdministraçãoIn this paper, we aimed to present a model to diagnose the occurrence of the workplace bullying and its consequences for worker health, in a credit union in Brazil. This union was reported to the Brazilian Ministry of Labour. We carried out an exploratory,  quantitative and descriptive study. We applied to all 166 employees the questionnaires NAQ-R (Negative Acts Questionnaire), and an adaptation of the SRQ20 (Self Report Questionnaire-20). We analyzed data by means of univariate and bivariate statistics. The results showed an average of 1.34 negative acts per respondent, highlighting two to four cases of severe bullying. The relationship between workplace bullying and physical and psychological symptoms was confirmed. Therefore, we recommend a model to carry out the diagnosis of workplace bullying in a single organization, by using both questionnaires, combined with data and information about the organization and its work environment.Este artigo teve como objetivo apresentar um modelo para diagnosticar a ocorrência do assédio moral no trabalho e suas consequências para a saúde do trabalhador, em uma cooperativa de crédito no Brasil, denunciada ao Ministério Público do Trabalho por prática de assédio moral. Foi realizado um estudo exploratório, quantitativo e descritivo, sendo aplicado aos 166 empregados da cooperativa os questionários NAQ-R (Negative Acts Questionnaire) e SRQ20 adaptado (Self Report Questionaire-20). Os dados foram analisados por meio de estatística univariada e bivariada. Os resultados indicaram média de 1,37 atos negativos por respondente, destacando-se a ocorrência de dois a quatro casos graves de assédio. Foi confirmada a relação entre assédio moral e sintomas físicos e psíquicos. Portanto, recomenda-se um modelo para realizar o diagnóstico do assédio moral em uma única organização, no qual sejam utilizados os dois questionários, aliados a dados e informações sobre organização e seu ambiente de trabalho.Universidade Federal do Espírito Santo2024-05-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.ufes.br/ppgadm/article/view/4283310.47456/regec.2317-5087.2024.13.2.42833.24.49Revista Gestão & Conexões; v. 13 n. 2 (2024); 24.49Management and Connections Journal; Vol. 13 No. 2 (2024); 24.492317-5087reponame:Gestão & Conexõesinstname:Universidade Federal do Espírito Santo (UFES)instacron:UFESporhttps://periodicos.ufes.br/ppgadm/article/view/42833/29898Copyright (c) 2024 Revista Gestão & Conexõesinfo:eu-repo/semantics/openAccessCançado, Vera L.Muylder , Cristiana Fernandes DeNaves, Marcia Lúcia Andrade dos Anjos2024-05-16T18:17:00Zoai:periodicos.ufes.br:article/42833Revistahttps://periodicos.ufes.br/ppgadmPUBhttps://periodicos.ufes.br/ppgadm/oaigestao.conexoes@gmail.com||gestaoeconexoes@gmail.com2317-50872317-5087opendoar:2024-05-16T18:17Gestão & Conexões - Universidade Federal do Espírito Santo (UFES)false
dc.title.none.fl_str_mv Diagnosis of Workplace Bullying and its Consequences for Worker Health
Diagnóstico do Assédio Moral no Trabalho e suas Consequências para a Saúde do Trabalhador
title Diagnosis of Workplace Bullying and its Consequences for Worker Health
spellingShingle Diagnosis of Workplace Bullying and its Consequences for Worker Health
Cançado, Vera L.
Workplace bullying
workers’ health
Credit Union
Assédio moral no trabalho
Saúde do trabalhador
Cooperativa de Crédito
Administração
title_short Diagnosis of Workplace Bullying and its Consequences for Worker Health
title_full Diagnosis of Workplace Bullying and its Consequences for Worker Health
title_fullStr Diagnosis of Workplace Bullying and its Consequences for Worker Health
title_full_unstemmed Diagnosis of Workplace Bullying and its Consequences for Worker Health
title_sort Diagnosis of Workplace Bullying and its Consequences for Worker Health
author Cançado, Vera L.
author_facet Cançado, Vera L.
Muylder , Cristiana Fernandes De
Naves, Marcia Lúcia Andrade dos Anjos
author_role author
author2 Muylder , Cristiana Fernandes De
Naves, Marcia Lúcia Andrade dos Anjos
author2_role author
author
dc.contributor.author.fl_str_mv Cançado, Vera L.
Muylder , Cristiana Fernandes De
Naves, Marcia Lúcia Andrade dos Anjos
dc.subject.por.fl_str_mv Workplace bullying
workers’ health
Credit Union
Assédio moral no trabalho
Saúde do trabalhador
Cooperativa de Crédito
Administração
topic Workplace bullying
workers’ health
Credit Union
Assédio moral no trabalho
Saúde do trabalhador
Cooperativa de Crédito
Administração
description In this paper, we aimed to present a model to diagnose the occurrence of the workplace bullying and its consequences for worker health, in a credit union in Brazil. This union was reported to the Brazilian Ministry of Labour. We carried out an exploratory,  quantitative and descriptive study. We applied to all 166 employees the questionnaires NAQ-R (Negative Acts Questionnaire), and an adaptation of the SRQ20 (Self Report Questionnaire-20). We analyzed data by means of univariate and bivariate statistics. The results showed an average of 1.34 negative acts per respondent, highlighting two to four cases of severe bullying. The relationship between workplace bullying and physical and psychological symptoms was confirmed. Therefore, we recommend a model to carry out the diagnosis of workplace bullying in a single organization, by using both questionnaires, combined with data and information about the organization and its work environment.
publishDate 2024
dc.date.none.fl_str_mv 2024-05-02
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.ufes.br/ppgadm/article/view/42833
10.47456/regec.2317-5087.2024.13.2.42833.24.49
url https://periodicos.ufes.br/ppgadm/article/view/42833
identifier_str_mv 10.47456/regec.2317-5087.2024.13.2.42833.24.49
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.ufes.br/ppgadm/article/view/42833/29898
dc.rights.driver.fl_str_mv Copyright (c) 2024 Revista Gestão & Conexões
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2024 Revista Gestão & Conexões
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Espírito Santo
publisher.none.fl_str_mv Universidade Federal do Espírito Santo
dc.source.none.fl_str_mv Revista Gestão & Conexões; v. 13 n. 2 (2024); 24.49
Management and Connections Journal; Vol. 13 No. 2 (2024); 24.49
2317-5087
reponame:Gestão & Conexões
instname:Universidade Federal do Espírito Santo (UFES)
instacron:UFES
instname_str Universidade Federal do Espírito Santo (UFES)
instacron_str UFES
institution UFES
reponame_str Gestão & Conexões
collection Gestão & Conexões
repository.name.fl_str_mv Gestão & Conexões - Universidade Federal do Espírito Santo (UFES)
repository.mail.fl_str_mv gestao.conexoes@gmail.com||gestaoeconexoes@gmail.com
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