Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por eng |
Título da fonte: | Sistemas & Gestão |
Texto Completo: | https://www.revistasg.uff.br/sg/article/view/1337 |
Resumo: | The inquiries regarding reverse logistics have gained attention as a set of strategic, competitive, economic and ecological factors gain importance in the current context, as it presents solutions or alternatives that corroborate the expansion of the useful life of the packaging in the direction for recycling, and to collaborate with social actions aimed at promoting sustainability. The main goal of the article was to analyze the challenges faced in the implementation of a reverse packaging logistics program in a retail building materials company. Regarding the technical procedures, a field survey was conducted, considering a retail company located in João Pessoa, PB as an intentional non-probabilistic sample. Data were collected through participatory observation, unstructured interviews and closed questionnaires. The main variables analyzed were: Involvement of business leaders; acceptance of the reverse logistics program by the client companies; storage of materials; handling and transportation; sales, cost and value generation; and impacts on the routines of the implantation company. There were some difficulties, in which the lack of commitment of the builders and their employees in the segregation of the products stands out. However, there was evidence of improvements in interorganizational relationships due to the involvement of managers in the reverse logistics program. |
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Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materialsDesafios na implantação de um sistema de logística reversa de embalagens: estudo de caso em uma varejista de materiais para a construção civilReverse logisticConstructionSustainabilityLogística ReversaConstruçãoSustentabilidadeThe inquiries regarding reverse logistics have gained attention as a set of strategic, competitive, economic and ecological factors gain importance in the current context, as it presents solutions or alternatives that corroborate the expansion of the useful life of the packaging in the direction for recycling, and to collaborate with social actions aimed at promoting sustainability. The main goal of the article was to analyze the challenges faced in the implementation of a reverse packaging logistics program in a retail building materials company. Regarding the technical procedures, a field survey was conducted, considering a retail company located in João Pessoa, PB as an intentional non-probabilistic sample. Data were collected through participatory observation, unstructured interviews and closed questionnaires. The main variables analyzed were: Involvement of business leaders; acceptance of the reverse logistics program by the client companies; storage of materials; handling and transportation; sales, cost and value generation; and impacts on the routines of the implantation company. There were some difficulties, in which the lack of commitment of the builders and their employees in the segregation of the products stands out. However, there was evidence of improvements in interorganizational relationships due to the involvement of managers in the reverse logistics program.As indagações referentes à logística reversa têm ganhado atenção à medida que um conjunto de fatores de ordem estratégica, competitiva, econômica e ecológica ganham importância no contexto atual, pois apresenta soluções ou alternativas que corroboram com a ampliação da vida útil das embalagens no direcionamento para reciclagem, e que colaborem com ações sociais que visem a promoção da sustentabilidade. O objetivo principal do artigo foi analisar os desafios enfrentados na implantação de um programa de logística reversa de embalagens em uma empresa varejista de materiais de construção. Quanto aos procedimentos técnicos, foi realizada uma pesquisa de campo considerando-se como amostra não probabilística intencional uma empresa varejista localizada em João Pessoa-PB. A coleta de dados deu-se por meio da observação participativa, entrevistas não estruturadas e questionários fechados. As principais variáveis analisadas foram: Envolvimento de lideranças das empresas; A aceitação do programa de logística reversa pelas empresas clientes; Armazenagem dos materiais; Manuseio e transporte; Vendas, custo e geração de valor; impactos nas rotinas da empresa implantadora. Apresentou-se algumas dificuldades, onde se destaca a falta de comprometimento das construtoras e seus funcionários na segregação dos produtos. No entanto, evidenciou-se melhorias nas relações interorganizacionais devido ao envolvimento de gestores no programa de logística reversa.ABEC2018-06-03info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/othertext/htmltext/htmlapplication/pdfapplication/pdfhttps://www.revistasg.uff.br/sg/article/view/133710.20985/1980-5160.2018.v13n2.1337Sistemas & Gestão; v. 13 n. 2 (2018): JUN 2018; 178-1841980-516010.20985/1980-5160.2018.v13n2reponame:Sistemas & Gestãoinstname:Universidade Federal Fluminense (UFF)instacron:UFFporenghttps://www.revistasg.uff.br/sg/article/view/1337/862https://www.revistasg.uff.br/sg/article/view/1337/863https://www.revistasg.uff.br/sg/article/view/1337/885https://www.revistasg.uff.br/sg/article/view/1337/891Copyright (c) 2018 Sistemas & Gestãoinfo:eu-repo/semantics/openAccessda Conceição Lira, DayaneFerreira dos Santos Neto, JoséMoreira da Silva, Ricardo2020-05-29T17:19:47Zoai:ojs.www.revistasg.uff.br:article/1337Revistahttps://www.revistasg.uff.br/sgPUBhttps://www.revistasg.uff.br/sg/oai||sg.revista@gmail.com|| periodicos@proppi.uff.br1980-51601980-5160opendoar:2020-05-29T17:19:47Sistemas & Gestão - Universidade Federal Fluminense (UFF)false |
dc.title.none.fl_str_mv |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials Desafios na implantação de um sistema de logística reversa de embalagens: estudo de caso em uma varejista de materiais para a construção civil |
title |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials |
spellingShingle |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials da Conceição Lira, Dayane Reverse logistic Construction Sustainability Logística Reversa Construção Sustentabilidade |
title_short |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials |
title_full |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials |
title_fullStr |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials |
title_full_unstemmed |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials |
title_sort |
Challenges in the implementation of a reverse packaging logistics system: a case study in a retailer of building materials |
author |
da Conceição Lira, Dayane |
author_facet |
da Conceição Lira, Dayane Ferreira dos Santos Neto, José Moreira da Silva, Ricardo |
author_role |
author |
author2 |
Ferreira dos Santos Neto, José Moreira da Silva, Ricardo |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
da Conceição Lira, Dayane Ferreira dos Santos Neto, José Moreira da Silva, Ricardo |
dc.subject.por.fl_str_mv |
Reverse logistic Construction Sustainability Logística Reversa Construção Sustentabilidade |
topic |
Reverse logistic Construction Sustainability Logística Reversa Construção Sustentabilidade |
description |
The inquiries regarding reverse logistics have gained attention as a set of strategic, competitive, economic and ecological factors gain importance in the current context, as it presents solutions or alternatives that corroborate the expansion of the useful life of the packaging in the direction for recycling, and to collaborate with social actions aimed at promoting sustainability. The main goal of the article was to analyze the challenges faced in the implementation of a reverse packaging logistics program in a retail building materials company. Regarding the technical procedures, a field survey was conducted, considering a retail company located in João Pessoa, PB as an intentional non-probabilistic sample. Data were collected through participatory observation, unstructured interviews and closed questionnaires. The main variables analyzed were: Involvement of business leaders; acceptance of the reverse logistics program by the client companies; storage of materials; handling and transportation; sales, cost and value generation; and impacts on the routines of the implantation company. There were some difficulties, in which the lack of commitment of the builders and their employees in the segregation of the products stands out. However, there was evidence of improvements in interorganizational relationships due to the involvement of managers in the reverse logistics program. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-06-03 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion info:eu-repo/semantics/other |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistasg.uff.br/sg/article/view/1337 10.20985/1980-5160.2018.v13n2.1337 |
url |
https://www.revistasg.uff.br/sg/article/view/1337 |
identifier_str_mv |
10.20985/1980-5160.2018.v13n2.1337 |
dc.language.iso.fl_str_mv |
por eng |
language |
por eng |
dc.relation.none.fl_str_mv |
https://www.revistasg.uff.br/sg/article/view/1337/862 https://www.revistasg.uff.br/sg/article/view/1337/863 https://www.revistasg.uff.br/sg/article/view/1337/885 https://www.revistasg.uff.br/sg/article/view/1337/891 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2018 Sistemas & Gestão info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2018 Sistemas & Gestão |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html text/html application/pdf application/pdf |
dc.publisher.none.fl_str_mv |
ABEC |
publisher.none.fl_str_mv |
ABEC |
dc.source.none.fl_str_mv |
Sistemas & Gestão; v. 13 n. 2 (2018): JUN 2018; 178-184 1980-5160 10.20985/1980-5160.2018.v13n2 reponame:Sistemas & Gestão instname:Universidade Federal Fluminense (UFF) instacron:UFF |
instname_str |
Universidade Federal Fluminense (UFF) |
instacron_str |
UFF |
institution |
UFF |
reponame_str |
Sistemas & Gestão |
collection |
Sistemas & Gestão |
repository.name.fl_str_mv |
Sistemas & Gestão - Universidade Federal Fluminense (UFF) |
repository.mail.fl_str_mv |
||sg.revista@gmail.com|| periodicos@proppi.uff.br |
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1798320144498294784 |