Implementation of Enterprise Resource Planning in a metal industry with differentiated product lines

• Autor(a) principal: Affonso Neto, Annibal
• Data de Publicação: 2020
• Outros Autores: Neumann, Clovis
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Sistemas & Gestão
• Texto Completo: https://www.revistasg.uff.br/sg/article/view/1652

Highlights: The study contemplated the implementation of Enterprise Resource Planning (ERP) in production strategy and performance. The behavior of the determining variables of the production strategy was analyzed. The reflexes of the ERP adoption in the production strategy were studied. The adoption of the ERP brought improvements to the company's operation, especially in the reliability and traceability of information. Objective: analyze the impact of ERP implementation on the production strategy and performance of a mid-sized metallurgic company based in the Federal District and with a unit in Goiás. Design/Methodology/Assessment: unique case study, aiming to understand in depth the various aspects associated with ERP deployment in a medium industry. The work considered the determining variables of the production strategy and was developed in the three metallurgic business units: doors and windows, profiles, poles, and arms, considering the employees' perception. From a methodological point of view, it was elaborated based on qualitative research in the modalities documentary research, observation and single instrumental case study, since the purpose was to understand a certain phenomenon in the context in which it occurred. The documentary research made it possible to survey information that supported the preparation of the interview script and the identification of the target audience. Results: The reflexes of ERP adoption were identified in the production strategy. To assess the impact on production, operational performance objectives were considered. Based on the study, it was concluded that the adoption of the ERP brought improvements to the company's operation, especially in information reliability and traceability. Limitations of research: As the implementation was recent, many of the employees heard still had no clear idea of the changes and the scope that the adoption of ERP would bring to plants and production. Practical Implications: The study allowed the survey and registration of the challenges in the implementation of ERP in a metallurgical company with differentiated product lines, which is where its originality and relevance come from.     Originality/value: The originality consists in the fact that the study was carried out in a mid-sized metallurgic plant, located in the Midwest region, with three units and differentiated product lines, when the ERP implementation was being completed.