The mediation of delivery capability in the relationship between information sharing and operational performance in the supply chains of the capital goods sector

• Autor(a) principal: Domenek, Antonio Carlos
• Data de Publicação: 2018
• Outros Autores: Giro Moori, Roberto
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Sistemas & Gestão
• Texto Completo: https://www.revistasg.uff.br/sg/article/view/1352
• topic: Supply chain; Information Sharing; Delivery Capability; Operational Performance.; Cadeia de Suprimentos; Compartilhamento de Informações; Capabilidade de Entrega; Desempenho Operacional

The purpose of this study was to verify the influence of the delivery capability on the relationship between the information sharing and the operational performance of companies in the capital goods sector. For this purpose, the research was divided into two stages. In the first stage, spontaneous interviews were conducted with ten representatives, including directors, managers and coordinators, from companies in the capital goods sector. In the second stage, a descriptive research was carried out with 68 companies using a data collection instrument, constructed from the theoretical reference and the spontaneous interview. In this phase, descriptive statistics, factorial analysis and the modeling of structural equations were used. The results showed that there was a positive and non-significant relationship between information sharing and operational performance, positive and significant between information sharing and operational capability, and between operational capability and operational performance. The results showed that the capability of delivery, in the companies surveyed, acts as mediator of the relationship between information sharing and operational performance. Finally, it is suggested the continuation of this research with the extension of the sample, replication in other sectors and the inclusion of other collaborative practices.