Project management: an analysis from the perspective of emotional intelligence

• Autor(a) principal: Nodari, Cristine Hermann
• Data de Publicação: 2016
• Outros Autores: Chary, Vanessa Daniele
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Sistemas & Gestão
• Texto Completo: https://www.revistasg.uff.br/sg/article/view/660
• topic: Inteligência Emocional; Gestão de Projetos; Emoções.

The study aimed to analyze the impact that emotional intelligence has on the management of projects in information technology from the settings on the understanding and control of emotions. The methodology used was the case study with a descriptive approach. For gathering information a structured questionnaire based on the principles of emotional intelligence proposed by Goleman (2001) was used. The questions were based on the applicability of emotional intelligence in project management. The sample consisted of eighteen professionals that serve the project managers in the field of information technology. The main results show that there is a balance between the pillars established in the literature on the job of project managers in the field of information technology. Another finding was that more experienced professionals possess greater emotional maturity resulting in a less emotional involvement with the project. Consequently were analyzed and discussed the results presented in the survey and presented suggestions for future research.