Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study
Autor(a) principal: | |
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Data de Publicação: | 2008 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | INFOCOMP: Jornal de Ciência da Computação |
Texto Completo: | https://infocomp.dcc.ufla.br/index.php/infocomp/article/view/211 |
Resumo: | Developing countries have established promising e-Government initiatives with the objective of enhancing the accessibility of government services and information for their citizens. However, governments tend to design and launch online services based on their understanding of what citizens need, surprisingly, without actually measuring what increases citizens’ willingness to adopt web-enabled services. Governments must first understand variables that influence citizens’ adoption of e-Government in order to take them into account when delivering services online. The lack of systematic demand-side studies leaves governments with almost no information on how exactly to channel their efforts and financial resources in this area. The main objective of this paper is to examine the variables “needs” that influence citizens’ adoption of e-Government services in Jordan. A sample of 660 people representing the Jordanian e-Society responded to an online survey to identify important variables that governments must consider when delivering services online |
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Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case StudyInternetInnovatione-GovernmentAdoptionCitizen TrustDeveloping Countries.Developing countries have established promising e-Government initiatives with the objective of enhancing the accessibility of government services and information for their citizens. However, governments tend to design and launch online services based on their understanding of what citizens need, surprisingly, without actually measuring what increases citizens’ willingness to adopt web-enabled services. Governments must first understand variables that influence citizens’ adoption of e-Government in order to take them into account when delivering services online. The lack of systematic demand-side studies leaves governments with almost no information on how exactly to channel their efforts and financial resources in this area. The main objective of this paper is to examine the variables “needs” that influence citizens’ adoption of e-Government services in Jordan. A sample of 660 people representing the Jordanian e-Society responded to an online survey to identify important variables that governments must consider when delivering services onlineEditora da UFLA2008-06-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://infocomp.dcc.ufla.br/index.php/infocomp/article/view/211INFOCOMP Journal of Computer Science; Vol. 7 No. 2 (2008): June, 2008; 1-111982-33631807-4545reponame:INFOCOMP: Jornal de Ciência da Computaçãoinstname:Universidade Federal de Lavras (UFLA)instacron:UFLAenghttps://infocomp.dcc.ufla.br/index.php/infocomp/article/view/211/196Copyright (c) 2016 INFOCOMP Journal of Computer Scienceinfo:eu-repo/semantics/openAccessMofleh, Samer IbrahimWanous, Mohammed2015-06-27T23:52:39Zoai:infocomp.dcc.ufla.br:article/211Revistahttps://infocomp.dcc.ufla.br/index.php/infocompPUBhttps://infocomp.dcc.ufla.br/index.php/infocomp/oaiinfocomp@dcc.ufla.br||apfreire@dcc.ufla.br1982-33631807-4545opendoar:2024-05-21T19:54:24.765415INFOCOMP: Jornal de Ciência da Computação - Universidade Federal de Lavras (UFLA)true |
dc.title.none.fl_str_mv |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
title |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
spellingShingle |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study Mofleh, Samer Ibrahim Internet Innovation e-Government Adoption Citizen Trust Developing Countries. |
title_short |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
title_full |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
title_fullStr |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
title_full_unstemmed |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
title_sort |
Understanding Factors Influencing Citizens’ Adoption of e-Government Services in the Developing World: Jordan as a Case Study |
author |
Mofleh, Samer Ibrahim |
author_facet |
Mofleh, Samer Ibrahim Wanous, Mohammed |
author_role |
author |
author2 |
Wanous, Mohammed |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Mofleh, Samer Ibrahim Wanous, Mohammed |
dc.subject.por.fl_str_mv |
Internet Innovation e-Government Adoption Citizen Trust Developing Countries. |
topic |
Internet Innovation e-Government Adoption Citizen Trust Developing Countries. |
description |
Developing countries have established promising e-Government initiatives with the objective of enhancing the accessibility of government services and information for their citizens. However, governments tend to design and launch online services based on their understanding of what citizens need, surprisingly, without actually measuring what increases citizens’ willingness to adopt web-enabled services. Governments must first understand variables that influence citizens’ adoption of e-Government in order to take them into account when delivering services online. The lack of systematic demand-side studies leaves governments with almost no information on how exactly to channel their efforts and financial resources in this area. The main objective of this paper is to examine the variables “needs” that influence citizens’ adoption of e-Government services in Jordan. A sample of 660 people representing the Jordanian e-Society responded to an online survey to identify important variables that governments must consider when delivering services online |
publishDate |
2008 |
dc.date.none.fl_str_mv |
2008-06-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://infocomp.dcc.ufla.br/index.php/infocomp/article/view/211 |
url |
https://infocomp.dcc.ufla.br/index.php/infocomp/article/view/211 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://infocomp.dcc.ufla.br/index.php/infocomp/article/view/211/196 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2016 INFOCOMP Journal of Computer Science info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2016 INFOCOMP Journal of Computer Science |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Editora da UFLA |
publisher.none.fl_str_mv |
Editora da UFLA |
dc.source.none.fl_str_mv |
INFOCOMP Journal of Computer Science; Vol. 7 No. 2 (2008): June, 2008; 1-11 1982-3363 1807-4545 reponame:INFOCOMP: Jornal de Ciência da Computação instname:Universidade Federal de Lavras (UFLA) instacron:UFLA |
instname_str |
Universidade Federal de Lavras (UFLA) |
instacron_str |
UFLA |
institution |
UFLA |
reponame_str |
INFOCOMP: Jornal de Ciência da Computação |
collection |
INFOCOMP: Jornal de Ciência da Computação |
repository.name.fl_str_mv |
INFOCOMP: Jornal de Ciência da Computação - Universidade Federal de Lavras (UFLA) |
repository.mail.fl_str_mv |
infocomp@dcc.ufla.br||apfreire@dcc.ufla.br |
_version_ |
1799874740485095424 |