Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations

Detalhes bibliográficos
Autor(a) principal: Tonelli, Adriano Olímpio
Data de Publicação: 2014
Outros Autores: Bermejo, Paulo Henrique de Souza, Zambalde, André Luiz
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da UFLA
Texto Completo: http://repositorio.ufla.br/jspui/handle/1/12279
Resumo: This paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this work was realized in qualitative, exploratory research based on two case studies. The results show that the use of BSC contributed directly to work with IT strategic planning challenges and involved middle management, multifunctional teams, and top management support, all beyond IT boundaries.
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spelling Using the BSC for strategic planning of IT (Information Technology) in brazilian organizationsInformation technologyStrategic planningBalanced ScorecardTecnologia da informaçãoPlanejamento estratégicoThis paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this work was realized in qualitative, exploratory research based on two case studies. The results show that the use of BSC contributed directly to work with IT strategic planning challenges and involved middle management, multifunctional teams, and top management support, all beyond IT boundaries.Universidade de São Paulo2017-02-16T12:06:29Z2017-02-16T12:06:29Z2014info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfTONELLI, A. O.; BERMEJO, P. H. de S.; ZAMBALDE, A. L. Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations. Journal of Information Systems and Technology Management, São Paulo, v. 11, n. 2, p. 361-378, May/Aug. 2014.http://repositorio.ufla.br/jspui/handle/1/12279Journal of Information Systems and Technology Managementreponame:Repositório Institucional da UFLAinstname:Universidade Federal de Lavras (UFLA)instacron:UFLATonelli, Adriano OlímpioBermejo, Paulo Henrique de SouzaZambalde, André Luizinfo:eu-repo/semantics/openAccesseng2023-05-03T13:17:38Zoai:localhost:1/12279Repositório InstitucionalPUBhttp://repositorio.ufla.br/oai/requestnivaldo@ufla.br || repositorio.biblioteca@ufla.bropendoar:2023-05-03T13:17:38Repositório Institucional da UFLA - Universidade Federal de Lavras (UFLA)false
dc.title.none.fl_str_mv Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
title Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
spellingShingle Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
Tonelli, Adriano Olímpio
Information technology
Strategic planning
Balanced Scorecard
Tecnologia da informação
Planejamento estratégico
title_short Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
title_full Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
title_fullStr Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
title_full_unstemmed Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
title_sort Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations
author Tonelli, Adriano Olímpio
author_facet Tonelli, Adriano Olímpio
Bermejo, Paulo Henrique de Souza
Zambalde, André Luiz
author_role author
author2 Bermejo, Paulo Henrique de Souza
Zambalde, André Luiz
author2_role author
author
dc.contributor.author.fl_str_mv Tonelli, Adriano Olímpio
Bermejo, Paulo Henrique de Souza
Zambalde, André Luiz
dc.subject.por.fl_str_mv Information technology
Strategic planning
Balanced Scorecard
Tecnologia da informação
Planejamento estratégico
topic Information technology
Strategic planning
Balanced Scorecard
Tecnologia da informação
Planejamento estratégico
description This paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this work was realized in qualitative, exploratory research based on two case studies. The results show that the use of BSC contributed directly to work with IT strategic planning challenges and involved middle management, multifunctional teams, and top management support, all beyond IT boundaries.
publishDate 2014
dc.date.none.fl_str_mv 2014
2017-02-16T12:06:29Z
2017-02-16T12:06:29Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv TONELLI, A. O.; BERMEJO, P. H. de S.; ZAMBALDE, A. L. Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations. Journal of Information Systems and Technology Management, São Paulo, v. 11, n. 2, p. 361-378, May/Aug. 2014.
http://repositorio.ufla.br/jspui/handle/1/12279
identifier_str_mv TONELLI, A. O.; BERMEJO, P. H. de S.; ZAMBALDE, A. L. Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations. Journal of Information Systems and Technology Management, São Paulo, v. 11, n. 2, p. 361-378, May/Aug. 2014.
url http://repositorio.ufla.br/jspui/handle/1/12279
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade de São Paulo
publisher.none.fl_str_mv Universidade de São Paulo
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management
reponame:Repositório Institucional da UFLA
instname:Universidade Federal de Lavras (UFLA)
instacron:UFLA
instname_str Universidade Federal de Lavras (UFLA)
instacron_str UFLA
institution UFLA
reponame_str Repositório Institucional da UFLA
collection Repositório Institucional da UFLA
repository.name.fl_str_mv Repositório Institucional da UFLA - Universidade Federal de Lavras (UFLA)
repository.mail.fl_str_mv nivaldo@ufla.br || repositorio.biblioteca@ufla.br
_version_ 1815439286034497536

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