Social accountability and citizen engagement in healthcare: the experience of a Brazilian city
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Gestão e sociedade |
Texto Completo: | https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2629 |
Resumo: | The article analyses how the Local Health Councils(LHC) in the city of Florianópolis gather and produce information; how they use information and communication technology and relate to other councils, civil society organizations and other public agencies. The theoretical approach is based on the concepts of social accountability and citizen engagement. In this qualitative research conducted between 2013 and 2015, the authors applied semi-structured interviews with representatives of Local Health Councils, analyzed documents and used direct observation of meetings of the LHCs and events gathering members of the councils. The conclusion is that the work of the Local Health Councils goes beyond the healthcare issues and it is an important mechanism to approximate the city public administration to the communities. The LHCs have contributed in the engagement of the citizens in coproduction of public goods and health services. |
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Social accountability and citizen engagement in healthcare: the experience of a Brazilian cityAccountability social e engajamento cidadão em saúde: a experiência de um município brasileiroThe article analyses how the Local Health Councils(LHC) in the city of Florianópolis gather and produce information; how they use information and communication technology and relate to other councils, civil society organizations and other public agencies. The theoretical approach is based on the concepts of social accountability and citizen engagement. In this qualitative research conducted between 2013 and 2015, the authors applied semi-structured interviews with representatives of Local Health Councils, analyzed documents and used direct observation of meetings of the LHCs and events gathering members of the councils. The conclusion is that the work of the Local Health Councils goes beyond the healthcare issues and it is an important mechanism to approximate the city public administration to the communities. The LHCs have contributed in the engagement of the citizens in coproduction of public goods and health services.O artigo objetiva analisar como os Conselhos Locais de Saúde de Florianópolis obtêm e produzem informações, usam de tecnologias da comunicação e da informação e se relacionam com outros conselhos, organizações da sociedade civil e outras organizações públicas. Toma-se como referencial teórico os conceitos de accountability social e engajamento cidadão. Nesta pesquisa qualitativa conduzida entre 2013 e 2015, aplicou-se entrevistas semi-estruturadas com representantes dos Conselhos Locais de Saúde, analisou-se documentos e utilizou-se observação direta de reuniões dos CLSs e eventos que reuniram membros dos conselhos. Conclui-se que o trabalho dos CLS vai além das questões de saúde e é um mecanismo importante para aproximar a administração pública da cidade às comunidades. Os CLSs têm, ainda, contribuído para o envolvimento dos cidadãos nos processos de co-produção de bens e serviços públicos de saúde.CEPEAD/FACE - UFMG2019-04-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/262910.21171/ges.v13i35.2629Management & Society Electronic Journal; Vol. 13 No. 35 (2019): May/August 2019; 2820-2838Gestão e Sociedade; v. 13 n. 35 (2019): Maio/Agosto de 2019; 2820-28381980-575610.21171/ges.v13i35reponame:Gestão e sociedadeinstname:Universidade Federal de Minas Gerais (UFMG)instacron:UFMGenghttps://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2629/1415Copyright (c) 2019 Gestão e Sociedadeinfo:eu-repo/semantics/openAccessMenezes, Elaine Cristina de OliveiraRonconi, Luciana Francisco de Abreu2019-09-06T21:25:04Zoai:ojs.pkp.sfu.ca:article/2629Revistahttps://www.gestaoesociedade.org/gestaoesociedadePUBhttps://www.gestaoesociedade.org/gestaoesociedade/oaiges@face.ufmg.br||ricardo.ges.ufmg@gmail.com||1980-57561980-5756opendoar:2019-09-06T21:25:04Gestão e sociedade - Universidade Federal de Minas Gerais (UFMG)false |
dc.title.none.fl_str_mv |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city Accountability social e engajamento cidadão em saúde: a experiência de um município brasileiro |
title |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city |
spellingShingle |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city Menezes, Elaine Cristina de Oliveira |
title_short |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city |
title_full |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city |
title_fullStr |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city |
title_full_unstemmed |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city |
title_sort |
Social accountability and citizen engagement in healthcare: the experience of a Brazilian city |
author |
Menezes, Elaine Cristina de Oliveira |
author_facet |
Menezes, Elaine Cristina de Oliveira Ronconi, Luciana Francisco de Abreu |
author_role |
author |
author2 |
Ronconi, Luciana Francisco de Abreu |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Menezes, Elaine Cristina de Oliveira Ronconi, Luciana Francisco de Abreu |
description |
The article analyses how the Local Health Councils(LHC) in the city of Florianópolis gather and produce information; how they use information and communication technology and relate to other councils, civil society organizations and other public agencies. The theoretical approach is based on the concepts of social accountability and citizen engagement. In this qualitative research conducted between 2013 and 2015, the authors applied semi-structured interviews with representatives of Local Health Councils, analyzed documents and used direct observation of meetings of the LHCs and events gathering members of the councils. The conclusion is that the work of the Local Health Councils goes beyond the healthcare issues and it is an important mechanism to approximate the city public administration to the communities. The LHCs have contributed in the engagement of the citizens in coproduction of public goods and health services. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-04-22 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2629 10.21171/ges.v13i35.2629 |
url |
https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2629 |
identifier_str_mv |
10.21171/ges.v13i35.2629 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://ges.face.ufmg.br/index.php/gestaoesociedade/article/view/2629/1415 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Gestão e Sociedade info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Gestão e Sociedade |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
CEPEAD/FACE - UFMG |
publisher.none.fl_str_mv |
CEPEAD/FACE - UFMG |
dc.source.none.fl_str_mv |
Management & Society Electronic Journal; Vol. 13 No. 35 (2019): May/August 2019; 2820-2838 Gestão e Sociedade; v. 13 n. 35 (2019): Maio/Agosto de 2019; 2820-2838 1980-5756 10.21171/ges.v13i35 reponame:Gestão e sociedade instname:Universidade Federal de Minas Gerais (UFMG) instacron:UFMG |
instname_str |
Universidade Federal de Minas Gerais (UFMG) |
instacron_str |
UFMG |
institution |
UFMG |
reponame_str |
Gestão e sociedade |
collection |
Gestão e sociedade |
repository.name.fl_str_mv |
Gestão e sociedade - Universidade Federal de Minas Gerais (UFMG) |
repository.mail.fl_str_mv |
ges@face.ufmg.br||ricardo.ges.ufmg@gmail.com|| |
_version_ |
1797067419929280512 |