Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units.
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UFOP |
Texto Completo: | http://www.repositorio.ufop.br/jspui/handle/123456789/13322 https://doi.org/10.1590/0104-530X4685-20 |
Resumo: | The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2 )” and “number of employees“, suggesting the existence of idle structure capacity. |
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Junio, Julio Cesar Araujo SilvaNodari, DouglasCavalheiro, Mariana de OliveiraVictor, Fernanda Gomes2021-06-29T19:55:14Z2021-06-29T19:55:14Z2020JUNIO, J. C. A. S. et al. Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units. Gestão & Produção, v. 27, p. e4685, 2020. Disponível em: <https://www.scielo.br/j/gp/a/sqqysjvHW94jhF7fgscMcWf/abstract/?lang=en>. Acesso em: 24 maio 2021.1806-9649http://www.repositorio.ufop.br/jspui/handle/123456789/13322https://doi.org/10.1590/0104-530X4685-20The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2 )” and “number of employees“, suggesting the existence of idle structure capacity.O setor varejista de supermercados é de grande importância na geração de empregos e captação de mudanças no comportamento dos consumidores. Mudanças tecnológicas e mercadológicas ocorridas recentemente no setor aumentam a necessidade do aprimoramento de técnicas para a mensuração do desempenho individual das redes e a construção de parâmetros de comparação relativa entre as unidades. O objetivo deste artigo é analisar a eficiência de uma amostra de 31 supermercados de pequeno porte da região oeste de Santa Catarina. O método utilizado para a avaliação da eficiência foi a análise envoltória de dados (DEA), com as variáveis: faturamento, número de funcionários, área de vendas e o número de checkout’s, nos anos de 2014 e 2015. Os resultados encontrados apontaram para um baixo percentual de unidades em máxima eficiência de escala e técnica para os dois períodos analisados. Outra ponto relevante é a identificação das variáveis que apresentaram desajustes para o alcance da eficiência máxima das unidades (área de vendas e número de funcionários), sugerindo a existência de capacidade ociosa de estrutura.This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Fonte: o PDF do artigo.info:eu-repo/semantics/openAccessData envelopment analysisEfficiencyAnálise envoltória de dadosEficiênciaPerformance of supermarkets in Santa Catarina : an analysis of small and medium-sized units.Desempenho dos supermercados de Santa Catarina : uma análise de pequenas e médias unidades.info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleengreponame:Repositório Institucional da UFOPinstname:Universidade Federal de Ouro Preto (UFOP)instacron:UFOPORIGINALARTIGO_PerformanceSupermarketSanta.pdfARTIGO_PerformanceSupermarketSanta.pdfapplication/pdf445601http://www.repositorio.ufop.br/bitstream/123456789/13322/1/ARTIGO_PerformanceSupermarketSanta.pdf86dfebf26fb4b2c9876c131e85af86c2MD51LICENSElicense.txtlicense.txttext/plain; charset=utf-81748http://www.repositorio.ufop.br/bitstream/123456789/13322/2/license.txt8a4605be74aa9ea9d79846c1fba20a33MD52123456789/133222021-06-29 15:55:14.567oai:localhost: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Repositório InstitucionalPUBhttp://www.repositorio.ufop.br/oai/requestrepositorio@ufop.edu.bropendoar:32332021-06-29T19:55:14Repositório Institucional da UFOP - Universidade Federal de Ouro Preto (UFOP)false |
dc.title.pt_BR.fl_str_mv |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
dc.title.alternative.pt_BR.fl_str_mv |
Desempenho dos supermercados de Santa Catarina : uma análise de pequenas e médias unidades. |
title |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
spellingShingle |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. Junio, Julio Cesar Araujo Silva Data envelopment analysis Efficiency Análise envoltória de dados Eficiência |
title_short |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
title_full |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
title_fullStr |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
title_full_unstemmed |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
title_sort |
Performance of supermarkets in Santa Catarina : an analysis of small and medium-sized units. |
author |
Junio, Julio Cesar Araujo Silva |
author_facet |
Junio, Julio Cesar Araujo Silva Nodari, Douglas Cavalheiro, Mariana de Oliveira Victor, Fernanda Gomes |
author_role |
author |
author2 |
Nodari, Douglas Cavalheiro, Mariana de Oliveira Victor, Fernanda Gomes |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Junio, Julio Cesar Araujo Silva Nodari, Douglas Cavalheiro, Mariana de Oliveira Victor, Fernanda Gomes |
dc.subject.por.fl_str_mv |
Data envelopment analysis Efficiency Análise envoltória de dados Eficiência |
topic |
Data envelopment analysis Efficiency Análise envoltória de dados Eficiência |
description |
The retail supermarket sector is one of the most important in the third sector. Besides being one of that most generates direct and indirect jobs, it is one of the first to capture changes in consumer behavior. Given the strong competition and constant evolution of the sector, it is necessary to improve techniques for individual performance measurement of the networks and the construction of parameters of relative comparison between the units. The aim of this article is to analyze the efficiency of a 31 supermarkets sample in Santa Catarina, using Data Envelopment Analysis (DEA). The variables used in the investigation were gross sales, the number of employees, sales area and number of checkout's in the period of 2014 and 2015. The results pointed out a low percentage of units at maximum efficiency for the two periods analyzed. Another relevant finding was that the variables that presented a mismatch to reach the maximum efficiency of the units was the “Sales area (m2 )” and “number of employees“, suggesting the existence of idle structure capacity. |
publishDate |
2020 |
dc.date.issued.fl_str_mv |
2020 |
dc.date.accessioned.fl_str_mv |
2021-06-29T19:55:14Z |
dc.date.available.fl_str_mv |
2021-06-29T19:55:14Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
JUNIO, J. C. A. S. et al. Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units. Gestão & Produção, v. 27, p. e4685, 2020. Disponível em: <https://www.scielo.br/j/gp/a/sqqysjvHW94jhF7fgscMcWf/abstract/?lang=en>. Acesso em: 24 maio 2021. |
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http://www.repositorio.ufop.br/jspui/handle/123456789/13322 |
dc.identifier.issn.none.fl_str_mv |
1806-9649 |
dc.identifier.doi.pt_BR.fl_str_mv |
https://doi.org/10.1590/0104-530X4685-20 |
identifier_str_mv |
JUNIO, J. C. A. S. et al. Performance of supermarkets in Santa Catarina: an analysis of small and medium-sized units. Gestão & Produção, v. 27, p. e4685, 2020. Disponível em: <https://www.scielo.br/j/gp/a/sqqysjvHW94jhF7fgscMcWf/abstract/?lang=en>. Acesso em: 24 maio 2021. 1806-9649 |
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http://www.repositorio.ufop.br/jspui/handle/123456789/13322 https://doi.org/10.1590/0104-530X4685-20 |
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