Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba

Detalhes bibliográficos
Autor(a) principal: Almeida, Jardel Beserra de
Data de Publicação: 2022
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da UFPB
Texto Completo: https://repositorio.ufpb.br/jspui/handle/123456789/23525
Resumo: Currently, organizations are incessantly looking for new ways to become efficient and to offer quality products/services to consumers and users. In public organizations it is not different; however, successive budget cuts, social control and pressure to improve the quality of services have required from public managers a greater capacity to evaluate the performance of institutions and the processes involved in their functioning. In these circumstances, the present study aimed to evaluate and propose improvements in the Central Warehouse´s logistical operation of the Federal University of Paraíba (UFPB), the sector responsible for receiving, storing and distributing essential inputs to the functioning of this Higher Education Institution (HEI), based on the concepts and practices of lean methodologies: Kaizen and 5S, aiming to increase the productivity and efficiency of the referred sector. This research was structured on the deductive methods´s premises, it has an applied nature, with a qualitative approach of the problem, and a descriptive approach of the objectives. It was outlined as a logistics process´s case carried out in the sector, starting with a bibliographic survey on the main themes developed in the study, such as: public administration, evaluation in higher education, logistics, storage and warehouse, lean philosophy, kaizen and 5S methodologies, as well as an evidence collected analysis through a questionnaire and interviews applied in the sector´s employees. The research made it possible to carry out the main losses´ diagnosis or the Lean System´s waste, found in the warehouse, as well as identifying opportunities for improvement and proposing actions that may contribute to the identified losses´ elimination or reduction, as well as implementing and consolidating the culture of improvement. continuous activity in the sector and make the logistics process of the warehouse leaner, faster and more efficient, fulfilling the objective of receiving and distributing, as quickly as possible, the essential inputs for the proper functioning of UFPB, contributing for the institutional mission ´s achievement of this IFES.
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spelling Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da ParaíbaAdministração públicaLogísticaAlmoxarifadoLean thinkingKaizen5SPublic administrationLogisticsWarehouseCNPQ::CIENCIAS HUMANAS::EDUCACAOCurrently, organizations are incessantly looking for new ways to become efficient and to offer quality products/services to consumers and users. In public organizations it is not different; however, successive budget cuts, social control and pressure to improve the quality of services have required from public managers a greater capacity to evaluate the performance of institutions and the processes involved in their functioning. In these circumstances, the present study aimed to evaluate and propose improvements in the Central Warehouse´s logistical operation of the Federal University of Paraíba (UFPB), the sector responsible for receiving, storing and distributing essential inputs to the functioning of this Higher Education Institution (HEI), based on the concepts and practices of lean methodologies: Kaizen and 5S, aiming to increase the productivity and efficiency of the referred sector. This research was structured on the deductive methods´s premises, it has an applied nature, with a qualitative approach of the problem, and a descriptive approach of the objectives. It was outlined as a logistics process´s case carried out in the sector, starting with a bibliographic survey on the main themes developed in the study, such as: public administration, evaluation in higher education, logistics, storage and warehouse, lean philosophy, kaizen and 5S methodologies, as well as an evidence collected analysis through a questionnaire and interviews applied in the sector´s employees. The research made it possible to carry out the main losses´ diagnosis or the Lean System´s waste, found in the warehouse, as well as identifying opportunities for improvement and proposing actions that may contribute to the identified losses´ elimination or reduction, as well as implementing and consolidating the culture of improvement. continuous activity in the sector and make the logistics process of the warehouse leaner, faster and more efficient, fulfilling the objective of receiving and distributing, as quickly as possible, the essential inputs for the proper functioning of UFPB, contributing for the institutional mission ´s achievement of this IFES.NenhumaNo cenário atual, as organizações buscam incessantemente novas maneiras de se tornarem eficientes e ofertarem produtos/serviços de qualidade aos consumidores e usuários. Nas organizações públicas não é diferente; porém, sucessivos cortes orçamentários, controle social e pressão pela elevação da qualidade dos serviços, têm exigido dos gestores públicos maior capacidade de avaliar o desempenho das instituições e dos processos envolvidos no funcionamento das mesmas. Nestas circunstâncias, o presente trabalho objetivou avaliar e propor melhorias na operação logística do Almoxarifado Central da Universidade Federal da Paraíba (UFPB), setor responsável pelo recebimento, armazenagem e distribuição dos insumos essenciais ao funcionamento dessa Instituição de Ensino Superior (IES), com base nos conceitos e práticas das metodologias lean: Kaizen e 5S, visando elevar a produtividade e a eficiência do referido setor. A pesquisa estruturou-se nas premissas do método dedutivo, possui natureza aplicada, com abordagem qualitativa do problema, descritiva quanto aos objetivos. Delineou-se como um estudo de caso do processo logístico realizado no setor, iniciado com um levantamento bibliográfico sobre principais temas desenvolvidos no estudo, como: administração pública, avaliação na educação superior, logística, armazenagem e almoxarifado, filosofia lean, metodologias kaizen e 5S, bem como, uma análise de evidências coletadas por meio de questionário e entrevistas aplicadas aos colaboradores do setor. O estudo permitiu realizar um diagnóstico das principais perdas ou desperdícios do Sistema Lean, encontradas no almoxarifado, assim como identificou oportunidades de melhoria e propôs ações que podem contribuir para a eliminação ou redução das perdas identificadas, bem como, implementar e consolidar a cultura da melhoria contínua no setor e tomar o processo logístico do almoxarifado mais enxuto, célere e eficiente, cumprindo com o objetivo de receber e distribuir o mais rápido possível os insumos essenciais ao bom funcionamento da UFPB, contribuindo para o alcance da missão institucional dessa IFES.Universidade Federal da ParaíbaBrasilEducaçãoMestrado Profissional em Políticas Públicas, Gestão e Avaliação da EducaçãoUFPBGuerra, Maria das Graças Gonçalves Vieirahttp://lattes.cnpq.br/7195833831322050Almeida, Jardel Beserra de2022-07-18T13:17:55Z2022-05-162022-07-18T13:17:55Z2022-04-29info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttps://repositorio.ufpb.br/jspui/handle/123456789/23525porAttribution-NoDerivs 3.0 Brazilhttp://creativecommons.org/licenses/by-nd/3.0/br/info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da UFPBinstname:Universidade Federal da Paraíba (UFPB)instacron:UFPB2022-07-20T12:17:38Zoai:repositorio.ufpb.br:123456789/23525Biblioteca Digital de Teses e Dissertaçõeshttps://repositorio.ufpb.br/PUBhttp://tede.biblioteca.ufpb.br:8080/oai/requestdiretoria@ufpb.br|| diretoria@ufpb.bropendoar:2022-07-20T12:17:38Biblioteca Digital de Teses e Dissertações da UFPB - Universidade Federal da Paraíba (UFPB)false
dc.title.none.fl_str_mv Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
title Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
spellingShingle Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
Almeida, Jardel Beserra de
Administração pública
Logística
Almoxarifado
Lean thinking
Kaizen
5S
Public administration
Logistics
Warehouse
CNPQ::CIENCIAS HUMANAS::EDUCACAO
title_short Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
title_full Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
title_fullStr Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
title_full_unstemmed Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
title_sort Avaliação do processo logístico de recebimento/distribuição de materiais de consumo pelo Almoxarifado Central da Universidade Federal da Paraíba
author Almeida, Jardel Beserra de
author_facet Almeida, Jardel Beserra de
author_role author
dc.contributor.none.fl_str_mv Guerra, Maria das Graças Gonçalves Vieira
http://lattes.cnpq.br/7195833831322050
dc.contributor.author.fl_str_mv Almeida, Jardel Beserra de
dc.subject.por.fl_str_mv Administração pública
Logística
Almoxarifado
Lean thinking
Kaizen
5S
Public administration
Logistics
Warehouse
CNPQ::CIENCIAS HUMANAS::EDUCACAO
topic Administração pública
Logística
Almoxarifado
Lean thinking
Kaizen
5S
Public administration
Logistics
Warehouse
CNPQ::CIENCIAS HUMANAS::EDUCACAO
description Currently, organizations are incessantly looking for new ways to become efficient and to offer quality products/services to consumers and users. In public organizations it is not different; however, successive budget cuts, social control and pressure to improve the quality of services have required from public managers a greater capacity to evaluate the performance of institutions and the processes involved in their functioning. In these circumstances, the present study aimed to evaluate and propose improvements in the Central Warehouse´s logistical operation of the Federal University of Paraíba (UFPB), the sector responsible for receiving, storing and distributing essential inputs to the functioning of this Higher Education Institution (HEI), based on the concepts and practices of lean methodologies: Kaizen and 5S, aiming to increase the productivity and efficiency of the referred sector. This research was structured on the deductive methods´s premises, it has an applied nature, with a qualitative approach of the problem, and a descriptive approach of the objectives. It was outlined as a logistics process´s case carried out in the sector, starting with a bibliographic survey on the main themes developed in the study, such as: public administration, evaluation in higher education, logistics, storage and warehouse, lean philosophy, kaizen and 5S methodologies, as well as an evidence collected analysis through a questionnaire and interviews applied in the sector´s employees. The research made it possible to carry out the main losses´ diagnosis or the Lean System´s waste, found in the warehouse, as well as identifying opportunities for improvement and proposing actions that may contribute to the identified losses´ elimination or reduction, as well as implementing and consolidating the culture of improvement. continuous activity in the sector and make the logistics process of the warehouse leaner, faster and more efficient, fulfilling the objective of receiving and distributing, as quickly as possible, the essential inputs for the proper functioning of UFPB, contributing for the institutional mission ´s achievement of this IFES.
publishDate 2022
dc.date.none.fl_str_mv 2022-07-18T13:17:55Z
2022-05-16
2022-07-18T13:17:55Z
2022-04-29
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://repositorio.ufpb.br/jspui/handle/123456789/23525
url https://repositorio.ufpb.br/jspui/handle/123456789/23525
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv Attribution-NoDerivs 3.0 Brazil
http://creativecommons.org/licenses/by-nd/3.0/br/
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Attribution-NoDerivs 3.0 Brazil
http://creativecommons.org/licenses/by-nd/3.0/br/
eu_rights_str_mv openAccess
dc.publisher.none.fl_str_mv Universidade Federal da Paraíba
Brasil
Educação
Mestrado Profissional em Políticas Públicas, Gestão e Avaliação da Educação
UFPB
publisher.none.fl_str_mv Universidade Federal da Paraíba
Brasil
Educação
Mestrado Profissional em Políticas Públicas, Gestão e Avaliação da Educação
UFPB
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da UFPB
instname:Universidade Federal da Paraíba (UFPB)
instacron:UFPB
instname_str Universidade Federal da Paraíba (UFPB)
instacron_str UFPB
institution UFPB
reponame_str Biblioteca Digital de Teses e Dissertações da UFPB
collection Biblioteca Digital de Teses e Dissertações da UFPB
repository.name.fl_str_mv Biblioteca Digital de Teses e Dissertações da UFPB - Universidade Federal da Paraíba (UFPB)
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