Avaliação da usabilidade e satisfação com o aplicativo teleinterconsulta em estomatologia na Paraíba

• Autor(a) principal: Costa, Maria do Desterro Andrêzza Souza
• Data de Publicação: 2023
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UFPB
• Texto Completo: https://repositorio.ufpb.br/jspui/handle/123456789/28849
• topic: Estomatologia; Teleodontologia - Aplicativos móveis; Diagnóstico bucal; Serviços de saúde; Integralidade em saúde; Stomatology; Teledentistry - Mobile applications; Oral diagnosis; Health services; Integrality in health; CNPQ::CIENCIAS DA SAUDE::ODONTOLOGIA

With the aim of redirecting clinical practice through interconsultation, stimulating the sharing and discussion of cases, the application Teleinterconsultation in Stomatology in Paraíba was created as a specialized support strategy for professionals working in the Unified Health System (SUS). The objective of the study was to evaluate the usability and satisfaction with the application by oral health professionals. To meet the objective, the dissertation was divided into two work plans developed as follows: 1- An exploratory study, through a scope review that gathered evidence available in the databases: PubMed, Scopus, Web of Science, Lilacs, Embase , Livivo and Google Scholar, in order to analyze how the use of applications has helped in the clinical practice of dentists. 2- A cross-sectional and observational study, with dental surgeons (n=101), from the State of Paraíba, with active registration in the application, evaluating through a data collection instrument regarding usability and satisfaction. In the scope review, 289 studies were identified, 63 of which were read in full. The evaluated studies mostly addressed applications in the field of stomatology (63%) and were mainly focused on training health professionals, supporting clinical practice and providing guidance regarding the treatment of choice. It was observed that the use of applications can subsidize the dental clinical practice, guaranteeing speed, security and resolution in the consultations. The evaluation of the usability of the application Teleinterconsulta em Stomatologia by the SyUS Scale presented an average score of 91.25 points, being classified as satisfactory. The data show that the tool is well accepted by users. According to the satisfaction assessment, the professionals (62.4%) were satisfied with the application and with the theoretical and clinical support available. It was concluded that clinical dental practice has used mobile applications aimed at presenting clinical protocols, in addition to capturing videos and intraoral photographs that provide acceptable subsidies for correct diagnoses and treatments, endorsing the application of teledentistry as a tool for qualifying the assistance offered by dentists. The application Teleinterconsultation in Stomatology in Paraíba presents satisfactory usability, classified by users as “very necessary”. It is a complementary and accessible alternative for collective oral health, as it enables support for diagnosis, treatments, brings professionals together and qualifies assistance, in addition to being easy to use, meeting the needs of professionals, guaranteeing support, resolution and guarantee of care.