Representações sobre o agir: caminhos para a compreensão do papel da tutoria na EAD

• Autor(a) principal: Ferreira, Telma Sueli Farias
• Data de Publicação: 2011
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações da UFPB
• Texto Completo: https://repositorio.ufpb.br/jspui/handle/tede/6345
• topic: Interacionismo Discursivo; Educação a Distância; Tutoria; Agir Docente; Sociodiscursive Interactionism; Distance Education; Tutor; Teacher´s Action; CNPQ::LINGUISTICA, LETRAS E ARTES::LINGUISTICA

Based on the concerns referring to the tutor´s work of distance education, this research, of ethnographic and netnographic nature, linked to the interpretivist paradigm of qualitative nature, and based on the Applied Linguistics, aimed at investigating, at the light of the epistemological assumptions of Sociodiscursive Interactionism (ISD) (Bronckart, 2004, 2006, 2008, 2009 [1999]), the true role of this professional. We justify our choice for this theoretical basis for seeking to understand in a better way the work of tutor in distance education, since the ISD conceives the language action is a symbolic artifact through which man carries out his work, and that is through the analysis of this action that it is possible to interpret and understand this kind of act. In addition to the ISD, we also based our work in the following theories: (i) the Ergonomic of Activity (AMIGUES 2004), with the prescriptive and realized work, (ii) Clinic of Activity (Clot, 2007 [1999]) with the idea of real work, and (iii) the Language about Work (NOUROUDINE, 2002), which refers to the interpreting language. We were interested in researching how the representations of the tutors of EAD, from the Arts course, in UEPB point to the role of these professionals. The data to be analyzed in this study were the manual of attributions and four interviews. As for the categories for data analysis, we used the classification of prototypically prescriptive texts and the Semiology of the Act in reference to the manual analysis, and we used the enunciation mechanisms, the modalizations to analyze the tutors´ representations. The results of this study pointed to an uncertainty regarding the definition of the role of the tutors. The appreciative modalization, the most prevalent in the discourse of the tutors indicated dissatisfaction with lack of details in the prescriptive documents, which gave us support to confirm our hypothesis that the requirements directed to tutors of distance education are not detailed enough and that this fact brings difficulties to the way tutors understand their role. This work also served to indicate that, according to the view of the educational authorities responsible for the distance education, identified as the true protagonists of prescriptive texts, sometimes the tutor is responsible for his /her act, and in other moments the tutor is someone who is seen an executor of prescribed activities, and therefore, this duality of roles also helps to complicate the definition of the role of the tutor in distance education.