Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances
Autor(a) principal: | |
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Data de Publicação: | 2021 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Journal of Perspectives in Management |
Texto Completo: | https://periodicos.ufpe.br/revistas/index.php/jpm/article/view/251823 |
Resumo: | This study reports how resistance to change interferes positively and negatively in the organizational environment. The following question then arises: In organizational changes, how should a manager act, through conflicts and resistance? So, the objective is to expose the resistances and conflicts generated by everyone involved, through organizational changes. Thus, it is important for the manager to present actions to calm the climate, since each and every company inserted in the market is exposed to face the changes that the scenario requires for its own survival. Using the exploratory and descriptive approach as theoretical-methodological support, in order to obtain greater familiarity with the topic, several bibliographic researches were carried out in order to strengthen the ideas worked, seeking other authors to achieve greater and better understanding. about the exposed topic. After all the studies and analysis, it was found that to mitigate the impacts caused by the changes, it is essential to have managers trained and able to promote the mediation of conflicts throughout the process, thus using good communication as a disseminating source of information, thus promoting the interaction between those involved, since disagreements and impasses will always exist in the face of changes. |
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Journal of Perspectives in Management |
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Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistancesMudanças Organizacionais: o gestor como mediador de conflitos frente às resistências da OrganizaçãoOrganizational managementOrganizational ChangesIntermediation of ConflictsGestão OrganizacionalMudanças OrganizacionaisIntermediação de ConflitosMudanças OrganizacionaisThis study reports how resistance to change interferes positively and negatively in the organizational environment. The following question then arises: In organizational changes, how should a manager act, through conflicts and resistance? So, the objective is to expose the resistances and conflicts generated by everyone involved, through organizational changes. Thus, it is important for the manager to present actions to calm the climate, since each and every company inserted in the market is exposed to face the changes that the scenario requires for its own survival. Using the exploratory and descriptive approach as theoretical-methodological support, in order to obtain greater familiarity with the topic, several bibliographic researches were carried out in order to strengthen the ideas worked, seeking other authors to achieve greater and better understanding. about the exposed topic. After all the studies and analysis, it was found that to mitigate the impacts caused by the changes, it is essential to have managers trained and able to promote the mediation of conflicts throughout the process, thus using good communication as a disseminating source of information, thus promoting the interaction between those involved, since disagreements and impasses will always exist in the face of changes.O presente estudo relata como a resistência em mudar interfere positiva e negativamente no meio organizacional. Surge então o seguinte questionamento: Nas mudanças organizacionais, como gestor deve agir, mediante aos conflitos e resistências? Então, o objetivo é expor as resistências e os conflitos gerados por todos os envolvidos, através das mudanças organizacionais. Assim, é importante o gestor, apresentar ações para apaziguar o clima, uma vez que inserida no mercado toda e qualquer empresa está exposta a enfrentar as transformações que o cenário exige para sua própria sobrevivência. Utilizando assim como suporte teórico-metodológico a abordagem exploratória e descritiva, com o intuito de obter maior familiaridade com o tema, para isso foram feitas várias pesquisas bibliográficas com a intenção de fortalecer as ideias trabalhadas, buscando outros autores para alcançar uma maior e melhor compreensão sobre o tema exposto. Após todos os estudos e análises constatou-se que para amenizar os impactos causados pelas mudanças é fundamental contar com gestores capacitados e capazes de promover a mediação de conflitos no decorrer do processo, utilizando assim uma boa comunicação como fonte disseminadora de informação, promovendo dessa forma a interação entre os envolvidos, visto que discordâncias e impasses sempre existirão frente às mudanças.Universidade Federal de Pernambuco2021-09-24info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed ArticleEnsaio Teórico; Métodos Qualitativos.application/pdfhttps://periodicos.ufpe.br/revistas/index.php/jpm/article/view/25182310.51359/2594-8040.2021.251823Journal of Perspectives in Management; v. 5, (2021), Janeiro-Dezembro; 33-42Journal of Perspectives in Management; v. 5, (2021), Janeiro-Dezembro; 33-422594-8040reponame:Journal of Perspectives in Managementinstname:Universidade Federal de Pernambuco (UFPE)instacron:UFPEporhttps://periodicos.ufpe.br/revistas/index.php/jpm/article/view/251823/40669Copyright (c) 2021 Bruna Cavalcante Brandão, Márcio Tenório Chavesinfo:eu-repo/semantics/openAccessBrandão, Bruna CavalcanteChaves, Márcio Tenório2023-04-25T14:34:56Zoai:oai.periodicos.ufpe.br:article/251823Revistahttps://periodicos.ufpe.br/revistas/jpmPUBhttps://periodicos.ufpe.br/revistas/jpm/oaimarcele.elisa@ufpe.br || periodicos.ufpe@ufpe.br2594-80402594-8040opendoar:2023-04-25T14:34:56Journal of Perspectives in Management - Universidade Federal de Pernambuco (UFPE)false |
dc.title.none.fl_str_mv |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances Mudanças Organizacionais: o gestor como mediador de conflitos frente às resistências da Organização |
title |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances |
spellingShingle |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances Brandão, Bruna Cavalcante Organizational management Organizational Changes Intermediation of Conflicts Gestão Organizacional Mudanças Organizacionais Intermediação de Conflitos Mudanças Organizacionais |
title_short |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances |
title_full |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances |
title_fullStr |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances |
title_full_unstemmed |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances |
title_sort |
Organizational Changes: the manager as a conflict mediator in the face of the Organization's resistances |
author |
Brandão, Bruna Cavalcante |
author_facet |
Brandão, Bruna Cavalcante Chaves, Márcio Tenório |
author_role |
author |
author2 |
Chaves, Márcio Tenório |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Brandão, Bruna Cavalcante Chaves, Márcio Tenório |
dc.subject.por.fl_str_mv |
Organizational management Organizational Changes Intermediation of Conflicts Gestão Organizacional Mudanças Organizacionais Intermediação de Conflitos Mudanças Organizacionais |
topic |
Organizational management Organizational Changes Intermediation of Conflicts Gestão Organizacional Mudanças Organizacionais Intermediação de Conflitos Mudanças Organizacionais |
description |
This study reports how resistance to change interferes positively and negatively in the organizational environment. The following question then arises: In organizational changes, how should a manager act, through conflicts and resistance? So, the objective is to expose the resistances and conflicts generated by everyone involved, through organizational changes. Thus, it is important for the manager to present actions to calm the climate, since each and every company inserted in the market is exposed to face the changes that the scenario requires for its own survival. Using the exploratory and descriptive approach as theoretical-methodological support, in order to obtain greater familiarity with the topic, several bibliographic researches were carried out in order to strengthen the ideas worked, seeking other authors to achieve greater and better understanding. about the exposed topic. After all the studies and analysis, it was found that to mitigate the impacts caused by the changes, it is essential to have managers trained and able to promote the mediation of conflicts throughout the process, thus using good communication as a disseminating source of information, thus promoting the interaction between those involved, since disagreements and impasses will always exist in the face of changes. |
publishDate |
2021 |
dc.date.none.fl_str_mv |
2021-09-24 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article Ensaio Teórico; Métodos Qualitativos. |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.ufpe.br/revistas/index.php/jpm/article/view/251823 10.51359/2594-8040.2021.251823 |
url |
https://periodicos.ufpe.br/revistas/index.php/jpm/article/view/251823 |
identifier_str_mv |
10.51359/2594-8040.2021.251823 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.ufpe.br/revistas/index.php/jpm/article/view/251823/40669 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2021 Bruna Cavalcante Brandão, Márcio Tenório Chaves info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2021 Bruna Cavalcante Brandão, Márcio Tenório Chaves |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal de Pernambuco |
publisher.none.fl_str_mv |
Universidade Federal de Pernambuco |
dc.source.none.fl_str_mv |
Journal of Perspectives in Management; v. 5, (2021), Janeiro-Dezembro; 33-42 Journal of Perspectives in Management; v. 5, (2021), Janeiro-Dezembro; 33-42 2594-8040 reponame:Journal of Perspectives in Management instname:Universidade Federal de Pernambuco (UFPE) instacron:UFPE |
instname_str |
Universidade Federal de Pernambuco (UFPE) |
instacron_str |
UFPE |
institution |
UFPE |
reponame_str |
Journal of Perspectives in Management |
collection |
Journal of Perspectives in Management |
repository.name.fl_str_mv |
Journal of Perspectives in Management - Universidade Federal de Pernambuco (UFPE) |
repository.mail.fl_str_mv |
marcele.elisa@ufpe.br || periodicos.ufpe@ufpe.br |
_version_ |
1797041927933132800 |