PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS

Bibliographic Details
Main Author: Barbosa, Thiago Luis de Andrade
Publication Date: 2011
Other Authors: Gomes, Ludmila Mourão Xavier, Dias, Orlene Veloso
Format: Article
Language: por
Source: Cogitare Enfermagem (Online)
Download full: https://revistas.ufpr.br/cogitare/article/view/21108
Summary: The aim of the study was to investigate the degree of satisfaction with nurse-led prenatal consultations among mothers-to-be in a family health centre in Montes Claros, Minas Gerais, Brazil. This qualitative study was exploratory in character, carried out with the assistance of eight pregnant women registered in the area covered by the health unit where they were to receive their prenatal consultation with the team nurse. Data was collected via interviews and analysed through discourse analysis. The results showed satisfaction with the prenatal nurse consultation; the humanization and professional competency of the nurse were highlighted by the clients, with qualities such as competency, attention, patience and dedication being cited. It can be concluded from the discourses that the women were unanimous in relation to their perception of the service and their approval of the prenatal consultation carried out by the nurse.
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spelling PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERSO PRÉ-NATAL REALIZADO PELO ENFERMEIRO: A SATISFAÇÃO DAS GESTANTESPRENATAL REALIZADO POR EL ENFERMERO: LA SATISFACCIÓN DE LAS GESTANTESPrenatal care; Nursing; Perception; Patient satisfaction.Cuidado prenatal; Enfermería; Percepción; Satisfacción del paciente.The aim of the study was to investigate the degree of satisfaction with nurse-led prenatal consultations among mothers-to-be in a family health centre in Montes Claros, Minas Gerais, Brazil. This qualitative study was exploratory in character, carried out with the assistance of eight pregnant women registered in the area covered by the health unit where they were to receive their prenatal consultation with the team nurse. Data was collected via interviews and analysed through discourse analysis. The results showed satisfaction with the prenatal nurse consultation; the humanization and professional competency of the nurse were highlighted by the clients, with qualities such as competency, attention, patience and dedication being cited. It can be concluded from the discourses that the women were unanimous in relation to their perception of the service and their approval of the prenatal consultation carried out by the nurse.O objetivo do estudo foi investigar a satisfação das gestantes sobre a Consulta de Enfermagem Pré-natal em uma unidade de Saúde da Família de Montes Claros/MG, Brasil. Trata-se de um estudo exploratório de natureza qualitativa realizado com oito gestantes cadastradas na área de abrangência da unidade em que realizaram a consulta de pré-natal com o enfermeiro da equipe. Os dados foram coletados por meio de entrevista e analisados com a técnica de análise do discurso. Os resultados mostraram satisfação com a Consulta de Enfermeiro no pré-natal; a humanização e a competência profissional do enfermeiro foram destacadas pelas gestantes, evidenciando qualidades como capacidade, atenção, paciência e dedicação. A partir dos discursos pode-se concluir que houve unanimidade em relação à percepção das mulheres acerca da satisfação do serviço e à aprovação do pré-natal realizado pelo enfermeiro.El objetivo del estudio fue investigar la satisfacción de las gestantes sobre la Consulta de Enfermería Prenatal en una unidade de Salud de la Familia de Montes Claros/MG, Brasil. Es un estudio exploratorio de naturaleza cualitativa realizado con ocho gestantes cadastradas en área abarcada por la unidad en que realizaron la consulta de prenatal con el enfermero del equipo. Los datos fueron recogidos por medio de entrevista y analizados con la técnica de análisis del discurso. Los resultados revelaron satisfacción con la Consulta de Enfermero en el prenatal; la humanización y la competencia profesional del enfermero fueron destacadas por las gestantes, evidenciando cualidades, como capacidad, atención, paciencia y dedicación. Con base en los discursos, fue posible concluir que hubo unanimidad acerca de la percepción de las mujeres sobre la satisfacción del servicio y la aprobación del prenatal realizado por el enfermero.Universidade Federal do ParanáBarbosa, Thiago Luis de AndradeGomes, Ludmila Mourão XavierDias, Orlene Veloso2011-03-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.ufpr.br/cogitare/article/view/2110810.5380/ce.v16i1.21108Cogitare Enfermagem; v. 16, n. 1 (2011)Cogitare Enfermagem; v. 16, n. 1 (2011)Cogitare Enfermagem; v. 16, n. 1 (2011)2176-91331414-853610.5380/ce.v16i1reponame:Cogitare Enfermagem (Online)instname:Universidade Federal do Paraná (UFPR)instacron:UFPRporhttps://revistas.ufpr.br/cogitare/article/view/21108/13934info:eu-repo/semantics/openAccess2016-02-03T18:22:50Zoai:revistas.ufpr.br:article/21108Revistahttps://revistas.ufpr.br/cogitare/indexPUBhttps://revistas.ufpr.br/cogitare/oaicogitare@ufpr.br2176-91331414-8536opendoar:2016-02-03T18:22:50Cogitare Enfermagem (Online) - Universidade Federal do Paraná (UFPR)false
dc.title.none.fl_str_mv PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
O PRÉ-NATAL REALIZADO PELO ENFERMEIRO: A SATISFAÇÃO DAS GESTANTES
PRENATAL REALIZADO POR EL ENFERMERO: LA SATISFACCIÓN DE LAS GESTANTES
title PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
spellingShingle PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
Barbosa, Thiago Luis de Andrade
Prenatal care; Nursing; Perception; Patient satisfaction.
Cuidado prenatal; Enfermería; Percepción; Satisfacción del paciente.
title_short PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
title_full PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
title_fullStr PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
title_full_unstemmed PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
title_sort PRE-NATAL CONSULTATION BY NURSES: CLIENT SATISFACTION AMONG EXPECTANT MOTHERS
author Barbosa, Thiago Luis de Andrade
author_facet Barbosa, Thiago Luis de Andrade
Gomes, Ludmila Mourão Xavier
Dias, Orlene Veloso
author_role author
author2 Gomes, Ludmila Mourão Xavier
Dias, Orlene Veloso
author2_role author
author
dc.contributor.none.fl_str_mv


dc.contributor.author.fl_str_mv Barbosa, Thiago Luis de Andrade
Gomes, Ludmila Mourão Xavier
Dias, Orlene Veloso
dc.subject.none.fl_str_mv



dc.subject.por.fl_str_mv Prenatal care; Nursing; Perception; Patient satisfaction.
Cuidado prenatal; Enfermería; Percepción; Satisfacción del paciente.
topic Prenatal care; Nursing; Perception; Patient satisfaction.
Cuidado prenatal; Enfermería; Percepción; Satisfacción del paciente.
description The aim of the study was to investigate the degree of satisfaction with nurse-led prenatal consultations among mothers-to-be in a family health centre in Montes Claros, Minas Gerais, Brazil. This qualitative study was exploratory in character, carried out with the assistance of eight pregnant women registered in the area covered by the health unit where they were to receive their prenatal consultation with the team nurse. Data was collected via interviews and analysed through discourse analysis. The results showed satisfaction with the prenatal nurse consultation; the humanization and professional competency of the nurse were highlighted by the clients, with qualities such as competency, attention, patience and dedication being cited. It can be concluded from the discourses that the women were unanimous in relation to their perception of the service and their approval of the prenatal consultation carried out by the nurse.
publishDate 2011
dc.date.none.fl_str_mv 2011-03-30
dc.type.none.fl_str_mv




dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://revistas.ufpr.br/cogitare/article/view/21108
10.5380/ce.v16i1.21108
url https://revistas.ufpr.br/cogitare/article/view/21108
identifier_str_mv 10.5380/ce.v16i1.21108
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://revistas.ufpr.br/cogitare/article/view/21108/13934
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do Paraná
publisher.none.fl_str_mv Universidade Federal do Paraná
dc.source.none.fl_str_mv Cogitare Enfermagem; v. 16, n. 1 (2011)
Cogitare Enfermagem; v. 16, n. 1 (2011)
Cogitare Enfermagem; v. 16, n. 1 (2011)
2176-9133
1414-8536
10.5380/ce.v16i1
reponame:Cogitare Enfermagem (Online)
instname:Universidade Federal do Paraná (UFPR)
instacron:UFPR
instname_str Universidade Federal do Paraná (UFPR)
instacron_str UFPR
institution UFPR
reponame_str Cogitare Enfermagem (Online)
collection Cogitare Enfermagem (Online)
repository.name.fl_str_mv Cogitare Enfermagem (Online) - Universidade Federal do Paraná (UFPR)
repository.mail.fl_str_mv cogitare@ufpr.br
_version_ 1797068301925351424

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