MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE
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Data de Publicação: | 2011 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | REAd (Porto Alegre. Online) |
Texto Completo: | https://seer.ufrgs.br/index.php/read/article/view/38530 |
Resumo: | This article aimed to identify the most important management competencies in the perception of their own managers when playacting in the agencies of the Bank of Brazil.The research, descriptive and exploratory in nature, was divided into two parts: the qualitative stage got up a set of 27 managerial skills divided into three blocs: social, technical and business. In the quantitative phase, a questionnaire was developed to measure the degree of importance and encouragement of the 27 managerial competence. The sample consisted of 425 managers from agencies levels 1, distributed throughout the country, from three business pillars: retail, wholesale and government, of which 248 responded to the survey. Descriptive analysis was performed looking up associations of interest between the importance and encouragement degrees. It was found that the importance degrees assigned by managers to the competences surpassed their levels of encouragement. The results indicate that social competences received the highest scores in relation to technical and business competences, which shows the Bank need to prioritize its development in their strategies for human management. |
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MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASECOMPETÊNCIAS GERENCIAIS EM AÇÃO - O CASO DO BANCO DO BRASILcompetênciasgerenteaçãoestratégiadesenvolvimentocompetencesmanageractionstrategydevelopment.This article aimed to identify the most important management competencies in the perception of their own managers when playacting in the agencies of the Bank of Brazil.The research, descriptive and exploratory in nature, was divided into two parts: the qualitative stage got up a set of 27 managerial skills divided into three blocs: social, technical and business. In the quantitative phase, a questionnaire was developed to measure the degree of importance and encouragement of the 27 managerial competence. The sample consisted of 425 managers from agencies levels 1, distributed throughout the country, from three business pillars: retail, wholesale and government, of which 248 responded to the survey. Descriptive analysis was performed looking up associations of interest between the importance and encouragement degrees. It was found that the importance degrees assigned by managers to the competences surpassed their levels of encouragement. The results indicate that social competences received the highest scores in relation to technical and business competences, which shows the Bank need to prioritize its development in their strategies for human management.Este artigo teve como objetivo identificar as competências gerenciais mais importantes na percepção dos próprios gerentes quando da atuação nas agências do Banco do Brasil. A pesquisa, de caráter descritivo e exploratório, foi dividida em duas partes: na fase qualitativa levantou-se um conjunto de 27 competências gerenciais divididas em três blocos: sociais, técnicas e de negócio. Na fase quantitativa, elaborou-se um questionário para mensurar o grau de importância e de encorajamento das 27 competências gerenciais. A amostra foi constituída por 425 gerentes de agências níveis 1, distribuídos por todo o País, de três pilares negociais: varejo, atacado e governo, dos quais 248 responderam à pesquisa. Realizou-se análise descritiva buscando-se associações de interesse entre os graus de importância e encorajamento. Constatou-se que os graus de importância atribuídos pelos gerentes às competências superou os respectivos graus de encorajamento. Os resultados indicam que as competências sociais receberam os maiores escores, em relação às competências técnicas e de negócio, o que revela a necessidade do Banco priorizar o seu desenvolvimento em suas estratégias de gestão de pessoas.Universidade Federal do Rio Grande do Sul2011-08-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionscientific articleAvaliado pelos paresartigo científicoapplication/pdfhttps://seer.ufrgs.br/index.php/read/article/view/38530Electronic Review of Administration; Vol. 17 No. 2 (2011): Edição 69 - MAI/AGO 2011; 396-423Revista Electrónica de Administración; Vol. 17 Núm. 2 (2011): Edição 69 - MAI/AGO 2011; 396-423Revista Eletrônica de Administração; v. 17 n. 2 (2011): Edição 69 - MAI/AGO 2011; 396-4231413-23111980-4164reponame:REAd (Porto Alegre. Online)instname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/read/article/view/38530/24752Bündchen, EdsonRossetto, Carlos RicardoBarbosa Da Silva, Anielsoninfo:eu-repo/semantics/openAccess2013-04-12T14:56:37Zoai:seer.ufrgs.br:article/38530Revistahttp://seer.ufrgs.br/index.php/read/indexPUBhttps://seer.ufrgs.br/read/oaiea_read@ufrgs.br1413-23111413-2311opendoar:2013-04-12T14:56:37REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS)false |
dc.title.none.fl_str_mv |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE COMPETÊNCIAS GERENCIAIS EM AÇÃO - O CASO DO BANCO DO BRASIL |
title |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE |
spellingShingle |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE Bündchen, Edson competências gerente ação estratégia desenvolvimento competences manager action strategy development. |
title_short |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE |
title_full |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE |
title_fullStr |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE |
title_full_unstemmed |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE |
title_sort |
MANAGERIAL COMPETENCE IN ACTION - THE BRAZIL BANK CASE |
author |
Bündchen, Edson |
author_facet |
Bündchen, Edson Rossetto, Carlos Ricardo Barbosa Da Silva, Anielson |
author_role |
author |
author2 |
Rossetto, Carlos Ricardo Barbosa Da Silva, Anielson |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Bündchen, Edson Rossetto, Carlos Ricardo Barbosa Da Silva, Anielson |
dc.subject.por.fl_str_mv |
competências gerente ação estratégia desenvolvimento competences manager action strategy development. |
topic |
competências gerente ação estratégia desenvolvimento competences manager action strategy development. |
description |
This article aimed to identify the most important management competencies in the perception of their own managers when playacting in the agencies of the Bank of Brazil.The research, descriptive and exploratory in nature, was divided into two parts: the qualitative stage got up a set of 27 managerial skills divided into three blocs: social, technical and business. In the quantitative phase, a questionnaire was developed to measure the degree of importance and encouragement of the 27 managerial competence. The sample consisted of 425 managers from agencies levels 1, distributed throughout the country, from three business pillars: retail, wholesale and government, of which 248 responded to the survey. Descriptive analysis was performed looking up associations of interest between the importance and encouragement degrees. It was found that the importance degrees assigned by managers to the competences surpassed their levels of encouragement. The results indicate that social competences received the highest scores in relation to technical and business competences, which shows the Bank need to prioritize its development in their strategies for human management. |
publishDate |
2011 |
dc.date.none.fl_str_mv |
2011-08-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion scientific article Avaliado pelos pares artigo científico |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/38530 |
url |
https://seer.ufrgs.br/index.php/read/article/view/38530 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/38530/24752 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
dc.source.none.fl_str_mv |
Electronic Review of Administration; Vol. 17 No. 2 (2011): Edição 69 - MAI/AGO 2011; 396-423 Revista Electrónica de Administración; Vol. 17 Núm. 2 (2011): Edição 69 - MAI/AGO 2011; 396-423 Revista Eletrônica de Administração; v. 17 n. 2 (2011): Edição 69 - MAI/AGO 2011; 396-423 1413-2311 1980-4164 reponame:REAd (Porto Alegre. Online) instname:Universidade Federal do Rio Grande do Sul (UFRGS) instacron:UFRGS |
instname_str |
Universidade Federal do Rio Grande do Sul (UFRGS) |
instacron_str |
UFRGS |
institution |
UFRGS |
reponame_str |
REAd (Porto Alegre. Online) |
collection |
REAd (Porto Alegre. Online) |
repository.name.fl_str_mv |
REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS) |
repository.mail.fl_str_mv |
ea_read@ufrgs.br |
_version_ |
1799766201990119424 |