MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’
Autor(a) principal: | |
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Data de Publicação: | 2013 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | REAd (Porto Alegre. Online) |
Texto Completo: | https://seer.ufrgs.br/index.php/read/article/view/38467 |
Resumo: | Managerial excellence programs have diffused around the world, extending its philosophyand guidelines beyond the industry. The interest of different organizations aboutorganizational assessment processes is because of the development of American and European Business Excellence Models (BEMs). In Brazil, the BEM of the National Quality Award (PNQ) has been spreading as a reference for the establishment of programs for excellence awards in several society areas. In the last decades, Brazilian research and technology organizations (RTOs), especially those of public nature, have faced intense pressure to generate resources to ensure its maintenance and survival. This has required a strategic vision of these organizations, as to obtain benefits from the interactions they establish with other organizations in the innovation systems. RTOs have been compelled to improve their responsiveness and planning their activities on the basis of consistent strategic guidelines. Evidently, the management mechanisms are of great importance to achieve the goals set. This article aims to present the movement for excellence in management of Brazilian RTOs, led by Brazilian Association of Technological Research Institutions (ABIPTI) and embodied in the Excellence in Technological Research Program (PEPT). We have adopted references that: i) enable to describe and analyse of the evolution of Quality in contemporary society, taking as benchmarks the American and Japanese production archetypes, ii) enable to understand the creation and development of major quality awards, including the Brazilian, and iii) help to perceive the changes in the scientific and technological research. Besides the literature review, we examined some documents relating to PEPT Program, which allowed a better understanding of the context of its creation, the role of ABIPTI in this process and the choice of PNQ as the model to guide the change in management systems of the associated RTOs. One of the main considerations of this paper is that the PEPT Program has had difficulties in spreading the “management excellence” in RTOs and one reason for this is the difficulty encountered by them to internalize management processes in their structures, as BEM/PNQ. |
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MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’A INTRODUÇÃO DA CONCEPÇÃO DE EXCELÊNCIA GERENCIAL NOS INSTITUTOS E CENTROS DE PESQUISA BRASILEIROS – O PROJETO EXCELÊNCIA NA PESQUISA TECNOLÓGICAEvolução da Qualidade na Sociedade ContemporâneaExcelência em DesempenhoModelos de Excelência GerencialCiênciaTecnologia e InovaçãoInstitutos de Pesquisa e Desenvolvimento.Evolution of Quality in Contemporary SocietyManagerial ExcellenceBusiness Excellence ModelsScienceTechnology and InnovationResearch and Development Institutes.Managerial excellence programs have diffused around the world, extending its philosophyand guidelines beyond the industry. The interest of different organizations aboutorganizational assessment processes is because of the development of American and European Business Excellence Models (BEMs). In Brazil, the BEM of the National Quality Award (PNQ) has been spreading as a reference for the establishment of programs for excellence awards in several society areas. In the last decades, Brazilian research and technology organizations (RTOs), especially those of public nature, have faced intense pressure to generate resources to ensure its maintenance and survival. This has required a strategic vision of these organizations, as to obtain benefits from the interactions they establish with other organizations in the innovation systems. RTOs have been compelled to improve their responsiveness and planning their activities on the basis of consistent strategic guidelines. Evidently, the management mechanisms are of great importance to achieve the goals set. This article aims to present the movement for excellence in management of Brazilian RTOs, led by Brazilian Association of Technological Research Institutions (ABIPTI) and embodied in the Excellence in Technological Research Program (PEPT). We have adopted references that: i) enable to describe and analyse of the evolution of Quality in contemporary society, taking as benchmarks the American and Japanese production archetypes, ii) enable to understand the creation and development of major quality awards, including the Brazilian, and iii) help to perceive the changes in the scientific and technological research. Besides the literature review, we examined some documents relating to PEPT Program, which allowed a better understanding of the context of its creation, the role of ABIPTI in this process and the choice of PNQ as the model to guide the change in management systems of the associated RTOs. One of the main considerations of this paper is that the PEPT Program has had difficulties in spreading the “management excellence” in RTOs and one reason for this is the difficulty encountered by them to internalize management processes in their structures, as BEM/PNQ.Programas de excelência em desempenho organizacional têm se proliferado mundo afora, transbordando sua filosofia e diretivas para além da indústria. O interesse de diferentes organizações por processos de avaliação se deve à evolução dos modelos de excelência gerencial (MEGs) americano e europeu. No Brasil, o MEG do Prêmio Nacional da Qualidade (PNQ) vem se propagando como referência para a constituição de programas de premiação em várias áreas. Os institutos e centros de pesquisa (ICPs) brasileiros, destacadamente os de natureza pública, têm enfrentado nas últimas décadas uma forte pressão em relação à necessidade de gerarem recursos que garantam sua manutenção e sobrevivência. Isso tem exigido dessas organizações um reposicionamento estratégico, de forma a obter vantagens a partir das interações que estabelecem com os demais atores do sistema de inovação. Dessas instituições têm sido demandadas uma maior capacidade de resposta e a formulação de suas ações com base em diretrizes estratégicas consistentes. Evidentemente, os mecanismos de gestão passam a ter uma importância singular para que se alcancem os objetivos traçados. Este artigo tem por objetivo analisar o movimento pela excelência gerencial nos ICPs brasileiros, capitaneado pela Associação Brasileira das Instituições de Pesquisa Tecnológica (ABIPTI) e materializado no Projeto Excelência na Pesquisa Tecnológica (PEPT). Para tanto, buscam-se referenciais: i) que permitam a descrição e análise da evolução da qualidade na sociedade contemporânea, tendo como marcos os modelos de produção americano e o japonês; ii) que possibilitem a compreensão da criação e desenvolvimento dos principais prêmios de qualidade, inclusive o brasileiro; e iii) que ajudem a compreender as transformações na área da pesquisa científica e tecnológica. Além de revisão bibliográfica sobre o assunto, foram examinados documentos referentes ao PEPT, o que possibilitou uma melhor compreensão do contexto de sua criação, o papel da ABIPTI nesse processo e a escolha do PNQ como modelo a orientar a mudança nos sistemas de gestão dos institutos participantes. Uma das principais conclusões a que chegou esse trabalho que o PEPT tem tido dificuldades em difundir a ‘excelência em gestão’ nos ICPs e uma das razões para isso é a dificuldade encontrada pelos mesmos em internalizar processos de gestão em suas estruturas,a exemplo do MEG/PNQ.Universidade Federal do Rio Grande do Sul2013-04-05info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionscientific articleAvaliado pelos paresartigo científicoapplication/pdfhttps://seer.ufrgs.br/index.php/read/article/view/38467Electronic Review of Administration; Vol. 17 No. 3 (2011): Edição 70 - set/dez 2011; 592-616Revista Electrónica de Administración; Vol. 17 Núm. 3 (2011): Edição 70 - set/dez 2011; 592-616Revista Eletrônica de Administração; v. 17 n. 3 (2011): Edição 70 - set/dez 2011; 592-6161413-23111980-4164reponame:REAd (Porto Alegre. Online)instname:Universidade Federal do Rio Grande do Sul (UFRGS)instacron:UFRGSporhttps://seer.ufrgs.br/index.php/read/article/view/38467/24719Esmeraldo Albuquerque, Marconi EdsonMachado Bonachelli, Maria Beatrizinfo:eu-repo/semantics/openAccess2013-04-12T13:10:47Zoai:seer.ufrgs.br:article/38467Revistahttp://seer.ufrgs.br/index.php/read/indexPUBhttps://seer.ufrgs.br/read/oaiea_read@ufrgs.br1413-23111413-2311opendoar:2013-04-12T13:10:47REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS)false |
dc.title.none.fl_str_mv |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ A INTRODUÇÃO DA CONCEPÇÃO DE EXCELÊNCIA GERENCIAL NOS INSTITUTOS E CENTROS DE PESQUISA BRASILEIROS – O PROJETO EXCELÊNCIA NA PESQUISA TECNOLÓGICA |
title |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ |
spellingShingle |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ Esmeraldo Albuquerque, Marconi Edson Evolução da Qualidade na Sociedade Contemporânea Excelência em Desempenho Modelos de Excelência Gerencial Ciência Tecnologia e Inovação Institutos de Pesquisa e Desenvolvimento. Evolution of Quality in Contemporary Society Managerial Excellence Business Excellence Models Science Technology and Innovation Research and Development Institutes. |
title_short |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ |
title_full |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ |
title_fullStr |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ |
title_full_unstemmed |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ |
title_sort |
MANAGERIAL EXCELLENCE IN BRAZILIAN RESEARCH INSTITUTES AND CENTERS: THE EXPERIENCE OF ‘EXCELLENCE IN TECHNOLOGICAL RESEARCH PROGRAM’ |
author |
Esmeraldo Albuquerque, Marconi Edson |
author_facet |
Esmeraldo Albuquerque, Marconi Edson Machado Bonachelli, Maria Beatriz |
author_role |
author |
author2 |
Machado Bonachelli, Maria Beatriz |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Esmeraldo Albuquerque, Marconi Edson Machado Bonachelli, Maria Beatriz |
dc.subject.por.fl_str_mv |
Evolução da Qualidade na Sociedade Contemporânea Excelência em Desempenho Modelos de Excelência Gerencial Ciência Tecnologia e Inovação Institutos de Pesquisa e Desenvolvimento. Evolution of Quality in Contemporary Society Managerial Excellence Business Excellence Models Science Technology and Innovation Research and Development Institutes. |
topic |
Evolução da Qualidade na Sociedade Contemporânea Excelência em Desempenho Modelos de Excelência Gerencial Ciência Tecnologia e Inovação Institutos de Pesquisa e Desenvolvimento. Evolution of Quality in Contemporary Society Managerial Excellence Business Excellence Models Science Technology and Innovation Research and Development Institutes. |
description |
Managerial excellence programs have diffused around the world, extending its philosophyand guidelines beyond the industry. The interest of different organizations aboutorganizational assessment processes is because of the development of American and European Business Excellence Models (BEMs). In Brazil, the BEM of the National Quality Award (PNQ) has been spreading as a reference for the establishment of programs for excellence awards in several society areas. In the last decades, Brazilian research and technology organizations (RTOs), especially those of public nature, have faced intense pressure to generate resources to ensure its maintenance and survival. This has required a strategic vision of these organizations, as to obtain benefits from the interactions they establish with other organizations in the innovation systems. RTOs have been compelled to improve their responsiveness and planning their activities on the basis of consistent strategic guidelines. Evidently, the management mechanisms are of great importance to achieve the goals set. This article aims to present the movement for excellence in management of Brazilian RTOs, led by Brazilian Association of Technological Research Institutions (ABIPTI) and embodied in the Excellence in Technological Research Program (PEPT). We have adopted references that: i) enable to describe and analyse of the evolution of Quality in contemporary society, taking as benchmarks the American and Japanese production archetypes, ii) enable to understand the creation and development of major quality awards, including the Brazilian, and iii) help to perceive the changes in the scientific and technological research. Besides the literature review, we examined some documents relating to PEPT Program, which allowed a better understanding of the context of its creation, the role of ABIPTI in this process and the choice of PNQ as the model to guide the change in management systems of the associated RTOs. One of the main considerations of this paper is that the PEPT Program has had difficulties in spreading the “management excellence” in RTOs and one reason for this is the difficulty encountered by them to internalize management processes in their structures, as BEM/PNQ. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-04-05 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion scientific article Avaliado pelos pares artigo científico |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/38467 |
url |
https://seer.ufrgs.br/index.php/read/article/view/38467 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://seer.ufrgs.br/index.php/read/article/view/38467/24719 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
publisher.none.fl_str_mv |
Universidade Federal do Rio Grande do Sul |
dc.source.none.fl_str_mv |
Electronic Review of Administration; Vol. 17 No. 3 (2011): Edição 70 - set/dez 2011; 592-616 Revista Electrónica de Administración; Vol. 17 Núm. 3 (2011): Edição 70 - set/dez 2011; 592-616 Revista Eletrônica de Administração; v. 17 n. 3 (2011): Edição 70 - set/dez 2011; 592-616 1413-2311 1980-4164 reponame:REAd (Porto Alegre. Online) instname:Universidade Federal do Rio Grande do Sul (UFRGS) instacron:UFRGS |
instname_str |
Universidade Federal do Rio Grande do Sul (UFRGS) |
instacron_str |
UFRGS |
institution |
UFRGS |
reponame_str |
REAd (Porto Alegre. Online) |
collection |
REAd (Porto Alegre. Online) |
repository.name.fl_str_mv |
REAd (Porto Alegre. Online) - Universidade Federal do Rio Grande do Sul (UFRGS) |
repository.mail.fl_str_mv |
ea_read@ufrgs.br |
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1799766201956564992 |