Transferencia intercultural de conocimiento y el papel del área internacional de recursos humanos

• Autor(a) principal: Henriques, André Coelho Vaz
• Data de Publicação: 2016
• Outros Autores: Antunes, Elaine di Diego, Macke, Janaina
• Tipo de documento: Artigo
• Idioma: spa
• Título da fonte: Repositório Institucional da UFRGS
• Texto Completo: http://hdl.handle.net/10183/169889
• topic: Transferência de conhecimento; Recursos humanos : Administracao; Gestão do conhecimento; Empresas multinacionais; Intercultural transfer of knowledge; International human resources; Knowledge management; Multinational companies; Transferencia intercultural de conocimiento; Recursos humanos internacional; Gestión del conocimiento; Empresas multinacionales

The present study analyzes the process of transfer of organizational knowledge among sub- sidiaries of the same multinational company, established in different countries. The research method used was the unique case study; the company studied is an American multinational one established in Brazil for 33 years. Deep interviews were made with managers of different areas, who have regular contact with colleagues in units abroad. As a result, some negative points in the intercultural transfer of organizational knowledge were identified, including the difficulty due to the great quantity of information to be managed, an eventual "superiority" of developed countries and lack of knowledge about who are the people who possess knowledge that is necessary to learn.